ARMONK, N.Y. and SAN FRANCISCO, Dec. 18,
2020 /PRNewswire/ -- IBM (NYSE: IBM) and Salesforce (NYSE:
CRM) today announced that they are partnering to help organizations
as they strive to safely reopen public places and provide
individuals with a verifiable and privacy-preserving way to manage
and share their vaccination and health status in the wake of the
COVID-19 pandemic. As part of this offering, IBM Digital Health
Pass will integrate with the Salesforce Work.com platform.
Integration of the IBM Digital Health Pass with the Salesforce
Work.com Workplace Command Center is designed to give organizations
a single hub to help make data-driven decisions as they look to
minimize risk, take action when needed and communicate effectively,
which can help safely bring employees back to offices, visitors
back to hotels, concert goers back to music venues and sports fans
back to stadiums. With Work.com, organizations are also able to
deliver wellness surveys to employees, visitors or travelers, help
them schedule necessary COVID-19 tests and vaccinations, and send
manual contact tracing alerts if there is potential exposure.
"At the start of the pandemic, many organizations deployed
simple COVID-19 screenings, such as self-reported health surveys,
to support re-entry to workplaces and other institutions," said
Paul Roma, General Manager, IBM
Watson Health. "Now, as testing becomes more widespread and vaccine
distribution gets underway, we are expanding the availability of
IBM Digital Health Pass with Salesforce to help organizations
verify an individual's vaccine status and any other relevant health
credentials."
"With Covid-19 vaccines becoming available, companies and
communities around the world are focused on how to safely reopen
and get back to public life," said Bill
Patterson, EVP and GM, CRM Applications at Salesforce. "Our
partnership with IBM will give organizations a single platform
designed to provide safe and continuous operations, deepen trust
with customers and employees and do everything possible to support
their health and wellbeing."
Built on IBM Blockchain technology, the Digital Health Pass is
designed to enable organizations to verify health credentials for
employees, customers and visitors based on criteria specified by
the organization, such as test results, vaccination records, and
temperature checks. For example, once a vaccine is administered, an
individual would be issued a verifiable health credential via the
IBM Digital Health Pass that would be included only in that
individual's encrypted digital wallet on their smartphone.
Individuals control what they share, with whom, and for what
purpose. Privacy is central to the solution, and the digital wallet
can allow individuals to maintain control of their personal health
information and share it in a way that is secured, verifiable, and
trusted. Individuals can share their health pass without requiring
exposure of the underlying personal data used to generate the
credential. The solution was developed to be flexible to an
organization's unique needs.
Digital Health Pass is one of a number of solutions that IBM
offers to address client needs as vaccine availability scales. Many
of these solutions combine hybrid cloud, blockchain, AI and are
hardwired with security, to enable governments and businesses to
collaborate across complex global networks. For example, IBM's
Vaccine Accountability Network is designed to strengthen trust and
accountability at each point of the vaccine supply chain.
IBM has long been a leader in the responsible stewardship of
technology and clients' most valuable data. The IBM Digital Health
Pass conforms to the company's high ethical standards,
long-established Principles for Trust and Transparency and
guidelines for deployment of technologies in response to the
COVID-19 pandemic. IBM supports equitable and inclusive application
of health passes as well as expansive access to the COVID-19
vaccine and other related healthcare services.
Salesforce Work.com is a suite of solutions and resources
already deployed by cities, states and companies around the world
to help them reopen safely and support the health and wellbeing of
their employees, customers and communities. Work.com includes
technology for employee wellness, shift management, manual contact
tracing, vaccine management, and more. Salesforce recently
introduced Work.com for Vaccines to help governments and healthcare
organizations more safely and efficiently manage vaccine programs
at scale. With Work.com for Vaccines, customers can design, build,
integrate and manage their vaccine programs end-to-end, with a
platform that is trusted, flexible and can be deployed quickly.
Work.com is built in alignment with Salesforce's privacy
and ethical use guidelines for COVID-19 response to protect
users' data and hold a high bar for ethical and equitable use.
About IBM
For more information about IBM visit, www.ibm.com.
IBM's statements regarding its plans, directions, and intent are
subject to change or withdrawal without notice at IBM's sole
discretion. Information regarding potential future products is
intended to outline our general product direction and it should not
be relied on in making a purchasing decision. The information
mentioned regarding potential future products is not a commitment,
promise, or legal obligation to deliver any material, code or
functionality. Information about potential future products may not
be incorporated into any contract. The development, release, and
timing of any future features or functionality described for our
products remains at our sole discretion.
About Salesforce
Salesforce, the global CRM leader, empowers companies of every
size and industry to digitally transform and create a 360° view of
their customers. For more information about Salesforce (NYSE: CRM),
visit: www.salesforce.com.
Any unreleased services or features referenced in this or other
press releases or public statements are not currently available and
may not be delivered on time or at all. Customers who purchase
Salesforce applications should make their purchase decisions based
upon features that are currently available. Salesforce has
headquarters in San Francisco,
with offices in Europe and
Asia, and trades on the New York
Stock Exchange under the ticker symbol "CRM." For more information
please visit https://www.salesforce.com, or call
1-800-NO-SOFTWARE.
Media Contacts
IBM: Carolyn
Castel, carolyn.castel@ibm.com
Salesforce: Joel Steinfeld,
jsteinfeld@salesforce.com
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SOURCE IBM