BOSTON, Aug. 11, 2020 /PRNewswire/ -- Seniorlink, Inc., a
leading tech-enabled health services company, is pleased to
announce an expanded relationship with leading health and
well-being company Humana Inc. (NYSE: HUM) focused
on providing access to Humana's integrated care team through Vela's
digital care collaboration platform to support Humana's most
vulnerable, high risk members during the COVID-19 pandemic.
As part of Humana's continued commitment to enhance its
home-based care options, this latest program will leverage Vela,
Seniorlink's secure app, as another method of communication between
Humana members and care managers to close gaps and barriers to care
during the COVID-19 pandemic. Humana Nurse Care Managers,
Behavioral Health Care Managers, Pharmacists, Social Services
Specialists and Customer Care Representatives will assess member
needs through surveys in Vela, allowing them to act quickly and to
offer appropriate interventions specific to the member's identified
needs.
Vela, Seniorlink's secure collaboration app, allows care teams,
members and family caregivers to collaborate more effectively. By
increasing the overall engagement and reducing barriers to contact
between members and care managers, Vela offers a view beyond
physical and mental health to include social determinants of health
which can significantly influence a member's health and
well-being.
"The COVID-19 crisis has prompted the healthcare industry to
re-imagine care delivery for our country's most vulnerable,"
states Tom Riley, President and CEO of Seniorlink. "By
leveraging Vela, more of Humana's high-risk members will have
access to their integrated care team in one platform. This is
particularly advantageous at a time when many members want to
access care from home."
Enrollment in this program, which will include up to 500 Humana
Medicare Advantage members in 34 states, began in late July.
"We're pleased that this additional capability will enable
Humana to build upon the expanded outreach our care teams have been
conducting during this pandemic," said Susan Diamond, Humana's Segment President, Home
Business. "While we will continue to personally call as many
members as possible, Vela will provide another way for us to ensure
our members' basic needs - from foods to medicine – are
met."
To learn more about Seniorlink,
visit www.seniorlink.com
About Seniorlink
Seniorlink is a tech-enabled health services company that builds
care collaboration solutions. The company serves patients and
caregivers by partnering with risk-bearing provider and payer
organizations to augment existing care management capabilities
through solutions that leverage human touch and technology.
Seniorlink's team of compassionate, experienced professionals uses
a proprietary platform, Vela, to encourage real-time collaboration
among the extended care team that results in better outcomes at a
lower cost. Backed by nearly two decades of care expertise,
Seniorlink leads the way on delivering high quality care.
Seniorlink's Caregiver Homes Network is the first Home and
Community Based Services (HCBS) organization in the U.S. to receive
NCQA Case Management Accreditation with Long Term Services and
Support Distinction. More information about Seniorlink can be found
at www.seniorlink.com.
About Humana
Humana Inc. is committed to helping our millions of medical and
specialty members achieve their best health. Our successful history
in care delivery and health plan administration is helping us
create a new kind of integrated care with the power to improve
health and well-being and lower costs. Our efforts are leading to a
better quality of life for people with Medicare, families,
individuals, military service personnel, and communities at
large.
To accomplish that, we support physicians and other health care
professionals as they work to deliver the right care in the right
place for their patients, our members. Our range of clinical
capabilities, resources and tools – such as in-home care,
behavioral health, pharmacy services, data analytics and wellness
solutions – combine to produce a simplified experience that makes
health care easier to navigate and more effective.
More information regarding Humana is available to investors via
the Investor Relations page of the company's web site
at www.humana.com, including copies of:
- Annual reports to stockholders
- Securities and Exchange Commission filings
- Most recent investor conference presentations
- Quarterly earnings news releases and conference calls
- Calendar of events
- Corporate Governance information
SOURCE Seniorlink, Inc.
View original content to download
multimedia:http://www.prnewswire.com/news-releases/humana-expands-relationship-with-seniorlink-to-offer-care-management-and-support-to-additional-high-risk-members-during-the-covid-19-pandemic-301109687.html
SOURCE Seniorlink, Inc.