Second quarter revenue grows 7% year-over-year to $84.6 million, within outlook range

Revises full year net revenue outlook reflecting pricing-related adjustments

Announces plan to reduce operating expenses and strengthen long-term results

Eventbrite (NYSE: EB), a global marketplace for shared experiences, reported its financial results for the second quarter ended June 30, 2024. The Second Quarter 2024 Shareholder Letter can be found on Eventbrite’s Investor Relations website at https://investor.eventbrite.com.

“Our second-quarter performance, while within our guidance, was pressured by the pricing-related headwinds related to our transition to a two-sided marketplace,” said Julia Hartz, Co-Founder and Chief Executive Officer. “We are taking action to refine the go-to-market strategy and reduce our expense structure to work towards profitability even despite the revised revenue outlook for the year. That said, we are encouraged by the growth in the consumer side of the business, namely in mobile app adoption and tickets driven by Eventbrite’s discovery experiences. I’m confident that leaning into our marketplace strategy will enable long-term growth for creators and an increased engagement of consumers as the desire to gather at live events continues.”

Second Quarter 2024 Highlights

  • Net Revenue of $84.6 million, up 7% year-over-year. Marketplace-related revenue from organizer fees and Eventbrite Ads grew to over 13% of total net revenue.
  • Total free and paid ticket volume of 66.8 million tickets across 1.4 million events.
  • Gross Margin of 70.9% vs 68.8% a year ago.
  • Net income of $1.1 million and Net Income Margin of 1.3%, which includes a net benefit of $8.2 million from a legal settlement and minimal restructuring charges, compared to net loss of $2.9 million in the same period last year.
  • Adjusted EBITDA of $12.8 million, and Adjusted EBITDA margin of 15.2%.1

1 For more information on these non-GAAP financial measures, please see "―About non-GAAP financial measures" and the tables under "―Reconciliation of GAAP to non-GAAP financial results" included at the end of this release.

The summary of GAAP and non-GAAP consolidated financial results are in the table below (in thousands, except percentages, unaudited):

 

Three Months Ended June 30,

 

Six Months Ended June 30,

 

 

2024

 

 

 

2023

 

 

% Change

 

 

2024

 

 

 

2023

 

 

% Change

Gross ticket sales

$

840,247

 

 

$

889,930

 

 

(6

)%

 

$

1,693,997

 

 

$

1,796,363

 

 

(6

)%

Net revenue

$

84,551

 

 

$

78,912

 

 

7

%

 

$

170,803

 

 

$

156,826

 

 

9

%

Gross profit

$

59,940

 

 

$

54,309

 

 

10

%

 

$

121,160

 

 

$

105,828

 

 

14

%

Gross profit margin

 

71

%

 

 

69

%

 

 

 

 

71

%

 

 

67

%

 

 

Net income (loss)

$

1,063

 

 

$

(2,921

)

 

136

%

 

$

(3,427

)

 

$

(15,607

)

 

(78

)%

Net income (loss) margin

 

1

%

 

 

(4

)%

 

 

 

 

(2

)%

 

 

(10

)%

 

 

Adjusted EBITDA (non-GAAP)

$

12,836

 

 

$

11,313

 

 

13

%

 

$

23,249

 

 

$

13,455

 

 

73

%

Adjusted EBITDA margin (non-GAAP)

 

15

%

 

 

14

%

 

 

 

 

14

%

 

 

9

%

 

 

Operating Highlights The key operating metrics of our business are summarized below (in thousands, except average ticket value, unaudited):

 

Three Months Ended June 30,

 

Six Months Ended June 30,

 

2024

 

2023

 

% Change

 

2024

 

2023

 

% Change

Total tickets

 

66,791

 

 

 

79,805

 

 

(16

)%

 

 

132,611

 

 

154,036

 

 

(14

)%

Paid tickets

 

21,243

 

 

 

23,309

 

 

(9

)%

 

 

42,459

 

 

46,487

 

 

(9

)%

Total events

 

1,415

 

 

 

1,607

 

 

(12

)%

 

 

2,524

 

 

2,709

 

 

(7

)%

Paid events

 

529

 

 

 

563

 

 

(6

)%

 

 

933

 

 

936

 

 

(0

)%

Total creators

 

358

 

 

 

422

 

 

(15

)%

 

 

504

 

 

564

 

 

(11

)%

Paid creators

 

177

 

 

 

189

 

 

(6

)%

 

 

248

 

 

253

 

 

(2

)%

Average ticket value (ATV)

$

39.55

 

 

$

38.15

 

 

4

%

 

$

39.73

 

$

38.52

 

 

3

%

Total ticket buyers

 

27,356

 

 

 

32,638

 

 

(16

)%

 

 

48,313

 

 

55,675

 

 

(13

)%

Business Outlook

The company has updated its outlook for fiscal year 2024, based on factors that include:

  • Lower than anticipated paid ticket volume reflecting reduced creator acquisition and retention
  • Planned changes to pricing and packaging plans offered to creators including the introduction of a free tier

As a result, the company now expects fiscal third quarter 2024 revenue to be in the range of $74 to $77 million and $318 million to $325 million for fiscal year 2024.

The company has reviewed its product roadmap, organizational structure, and staffing with a focus on continuing support for the strategic transformation, increasing operating efficiency, and lowering costs. Today, the company announced the elimination of roughly 100 positions and initiated plans to reduce other costs. The company expects to incur up to $7 million in expenses related to severance and cost-reduction actions during Q3, and that these actions will reduce the company’s total annualized operating costs by $30 million.

At the mid-point of its revenue outlook, the company now expects a 10% Adjusted EBITDA margin for the full year 2024, excluding the impact of restructuring costs and other items.

*We have not provided an outlook for GAAP net income (loss) or GAAP net income (loss) margin or reconciliations of expected Adjusted EBITDA to GAAP net income (loss) or expected Adjusted EBITDA margin to GAAP net income (loss) margin, because GAAP net income (loss) and GAAP net income (loss) margin on a forward-looking basis are not available without unreasonable efforts due to the potential variability and complexity of the items that are excluded from Adjusted EBITDA and Adjusted EBITDA margin, such as share-based compensation expense, foreign exchange gains and losses, and other non-recurring expenses.

Earnings Webcast Information Event: Eventbrite Second Quarter 2024 Earnings Conference Call Date: Thursday, August 8, 2024 Time: 2:00 p.m. Pacific Time (5:00 p.m. Eastern Time) Live Webcast Site: https://investor.eventbrite.com An archived webcast of the conference call will be accessible on Eventbrite’s Investor Relations page, https://investor.eventbrite.com.

About Eventbrite

Eventbrite is a global events marketplace that serves event creators and event-goers in nearly 180 countries. Since its inception, Eventbrite has been at the center of the experience economy, transforming how people organize and attend events. The company was founded by Julia Hartz, Kevin Hartz and Renaud Visage, with a vision to build a self-service platform that would make it possible for anyone to create and sell tickets to live experiences. With over 300 million tickets distributed for over 5 million events in 2023, Eventbrite is where people worldwide discover new things to do or new ways to do more of what they love. Eventbrite has also earned industry recognition as a top employer with special designations that include a coveted spot on Fast Company’s prestigious The World’s 50 Most Innovative Companies and Fast Company’s Brands That Matter lists, the Great Place to Work® Award in the U.S., and Inc.'s Best-Led Companies honor. Learn more at www.eventbrite.com.

Forward-Looking Statements

This press release contains forward-looking statements within the meaning of Section 27A of the Securities Act of 1933, as amended, and Section 21E of the Securities Exchange Act of 1934, as amended, that involve substantial risks and uncertainties. All statements other than statements of historical fact could be deemed forward-looking, including, but not limited to, statements regarding the future performance of Eventbrite, Inc. and its consolidated subsidiaries (the “Company”); the Company’s expectations with respect to its operating model; and the Company’s expectations described under “Business Outlook” above. In some cases, forward-looking statements can be identified by terms such as “may,” “will,” “appears,” “shall,” “should,” “expects,” “plans,” “anticipates,” “could,” “intends,” “target,” “projects,” “contemplates,” “believes,” “estimates,” “predicts,” “potential,” or “continue,” or the negative of these words or other similar terms or expressions that concern the Company’s expectations, strategy, plans, or intentions. Such statements are subject to a number of known and unknown risks, uncertainties, assumptions, and other factors that may cause the Company’s actual results, performance, or achievements to differ materially from results expressed or implied in this press release, including those more fully described in the Company’s filings with the Securities and Exchange Commission, including the Company’s Annual Report on Form 10-K and Quarterly Reports on Form 10-Q. Further information on potential risks that could affect actual results will be included in the subsequent periodic and current reports and other filings that the Company makes with the Securities and Exchange Commission from time to time. Investors are cautioned not to place undue reliance on these statements. Actual results could differ materially from those expressed or implied. All forward-looking statements are based on information and estimates available to the Company at the time of this release, and are not guarantees of future performance, and reported results should not be considered as an indication of future performance. Except as required by law, the Company assumes no obligation to update any of the statements in this press release.

Disclaimer Regarding Ticketing, Creator and Event Metrics

This press release includes certain measures related to our ticketing business, such as paid tickets, paid creators, ticket buyers, average ticket value, and paid events. We believe that the use of these metrics is helpful to our investors as these metrics are used by management in assessing the health of our business and our operating performance. These metrics are based on what we believe to be reasonable estimates for the applicable period of measurement. There are inherent challenges in measuring these metrics, and we regularly review and may adjust our processes for calculating our internal metrics to improve their accuracy. You should not consider these metrics in isolation or as substitutes for analysis of our results of operations as reported under GAAP.

Condensed Consolidated Balance Sheets (in thousands; unaudited)

 

June 30, 2024

 

December 31, 2023

Assets

 

 

 

Current assets

 

 

 

Cash and cash equivalents

$

575,499

 

 

$

489,200

 

Funds receivable

 

28,869

 

 

 

48,773

 

Short-term investments, at amortized cost

 

56,698

 

 

 

153,746

 

Accounts receivable, net

 

4,856

 

 

 

2,814

 

Creator signing fees, net

 

3,601

 

 

 

634

 

Creator advances, net

 

6,852

 

 

 

2,804

 

Prepaid expenses and other current assets

 

12,147

 

 

 

13,880

 

Total current assets

 

688,522

 

 

 

711,851

 

Creator signing fees, net noncurrent

 

1,553

 

 

 

1,303

 

Property and equipment, net

 

12,643

 

 

 

9,384

 

Operating lease right-of-use assets

 

1,000

 

 

 

177

 

Goodwill

 

174,388

 

 

 

174,388

 

Acquired intangible assets, net

 

9,132

 

 

 

13,314

 

Other assets

 

7,282

 

 

 

2,913

 

Total assets

$

894,520

 

 

$

913,330

 

Liabilities and Stockholders’ Equity

 

 

 

Current liabilities

 

 

 

Accounts payable, creators

$

314,718

 

 

$

303,436

 

Accounts payable, trade

 

1,467

 

 

 

1,821

 

Chargebacks and refunds reserve

 

8,213

 

 

 

8,088

 

Accrued compensation and benefits

 

8,534

 

 

 

17,522

 

Accrued taxes

 

5,712

 

 

 

8,796

 

Operating lease liabilities

 

1,973

 

 

 

1,523

 

Other accrued liabilities

 

13,062

 

 

 

16,425

 

Total current liabilities

 

353,679

 

 

 

357,611

 

Accrued taxes, noncurrent

 

4,532

 

 

 

4,526

 

Operating lease liabilities, noncurrent

 

1,423

 

 

 

1,768

 

Long-term debt

 

358,725

 

 

 

357,668

 

Total liabilities

 

718,359

 

 

 

721,573

 

Stockholders’ equity

 

 

 

Common stock

 

1

 

 

 

1

 

Additional paid-in capital

 

1,032,205

 

 

 

1,007,190

 

Treasury stock at cost

 

(37,184

)

 

 

 

Accumulated deficit

 

(818,861

)

 

 

(815,434

)

Total stockholders’ equity

 

176,161

 

 

 

191,757

 

Total liabilities and stockholders’ equity

$

894,520

913,330

Condensed Consolidated Statement of Operations (in thousands, except share and per share amounts; unaudited)

 

Three Months Ended June 30,

 

Six Months Ended June 30,

 

2024

 

2023

 

2024

 

2023

Net revenue

$

84,551

 

 

$

78,912

 

 

$

170,803

 

 

$

156,826

 

Cost of net revenue

 

24,611

 

 

 

24,603

 

 

 

49,643

 

 

 

50,998

 

Gross profit

 

59,940

 

 

 

54,309

 

 

 

121,160

 

 

 

105,828

 

Operating expenses

 

 

 

 

 

 

 

Product development

 

26,057

 

 

 

23,486

 

 

 

52,741

 

 

 

50,050

 

Sales, marketing and support

 

24,521

 

 

 

15,679

 

 

 

45,390

 

 

 

32,739

 

General and administrative

 

15,816

 

 

 

21,826

 

 

 

37,053

 

 

 

43,544

 

Total operating expenses

 

66,394

 

 

 

60,991

 

 

 

135,184

 

 

 

126,333

 

Loss from operations

 

(6,454

)

 

 

(6,682

)

 

 

(14,024

)

 

 

(20,505

)

Interest income

 

7,382

 

 

 

6,926

 

 

 

14,789

 

 

 

12,379

 

Interest expense

 

(2,806

)

 

 

(2,786

)

 

 

(5,606

)

 

 

(5,538

)

Other income (expense), net

 

3,725

 

 

 

80

 

 

 

2,472

 

 

 

(873

)

Income (loss) before income taxes

 

1,847

 

 

 

(2,462

)

 

 

(2,369

)

 

 

(14,537

)

Income tax provision

 

784

 

 

 

459

 

 

 

1,058

 

 

 

1,070

 

Net income (loss)

$

1,063

 

 

$

(2,921

)

 

$

(3,427

)

 

$

(15,607

)

Net income (loss) per share

 

 

 

 

 

 

 

Basic

$

0.01

 

 

$

(0.03

)

 

$

(0.04

)

 

$

(0.16

)

Diluted

$

0.01

 

 

$

(0.03

)

 

$

(0.04

)

 

$

(0.16

)

Weighted-average number of shares outstanding used to compute net income (loss) per share

 

 

 

 

 

 

 

Basic

 

96,142

 

 

 

99,995

 

 

 

95,557

 

 

 

99,748

 

Diluted

 

96,290

 

 

99,995

 

95,557

 

99,748

Condensed Consolidated Statements of Cash Flows (in thousands; unaudited)

 

Six Months Ended June 30,

 

 

2024

 

 

 

2023

 

Cash flows from operating activities

 

 

 

Net loss

$

(3,427

)

 

$

(15,607

)

Adjustments to reconcile net loss to net cash provided by operating activities:

 

 

 

Depreciation and amortization

 

7,242

 

 

 

6,709

 

Stock-based compensation expense

 

29,239

 

 

 

26,693

 

Amortization of debt discount and issuance costs

 

1,057

 

 

 

1,010

 

Unrealized gain on foreign currency exchange

 

(1,326

)

 

 

(1,674

)

Accretion on short-term investments

 

(2,769

)

 

 

(3,585

)

Non-cash operating lease expenses

 

273

 

 

 

5,002

 

Amortization of creator signing fees

 

401

 

 

 

468

 

Changes related to creator advances, creator signing fees, and allowance for credit losses

 

(2,920

)

 

 

(1,496

)

Provision for chargebacks and refunds

 

14,559

 

 

 

5,755

 

Gain on litigation settlement

 

(3,927

)

 

 

 

Other

 

623

 

 

 

908

 

Changes in operating assets and liabilities

 

 

 

Accounts receivable

 

(2,866

)

 

 

(763

)

Funds receivable

 

20,155

 

 

 

24,136

 

Creator signing fees and creator advances

 

(3,922

)

 

 

655

 

Prepaid expenses and other assets

 

1,291

 

 

 

1,061

 

Accounts payable, creators

 

9,712

 

 

 

15,789

 

Accounts payable

 

(366

)

 

 

(487

)

Chargebacks and refunds reserve

 

(14,415

)

 

 

(8,350

)

Accrued compensation and benefits

 

(8,988

)

 

 

985

 

Accrued taxes

 

(3,840

)

 

 

(8,596

)

Operating lease liabilities

 

(991

)

 

 

(1,933

)

Other accrued liabilities

 

(4,003

)

 

 

1,480

 

Net cash provided by operating activities

 

30,792

 

 

 

48,160

 

Cash flows from investing activities

 

 

 

Purchases of short-term investments

 

(112,185

)

 

 

(150,565

)

Maturities of short-term investments

 

212,002

 

 

 

85,500

 

Purchases of property and equipment

 

(403

)

 

 

(521

)

Capitalized internal-use software development costs

 

(4,818

)

 

 

(3,161

)

Net cash provided by (used in) investing activities

 

94,596

 

 

 

(68,747

)

Cash flows from financing activities

 

 

 

Repurchase of common stock

 

(36,508

)

 

 

 

Proceeds from exercise of stock options

 

 

 

 

748

 

Taxes paid related to net share settlement of equity awards

 

(5,776

)

 

 

(3,201

)

Proceeds from issuance of common stock under ESPP

 

454

 

 

 

567

 

Principal payments on finance lease obligations

 

 

 

 

(1

)

Net cash used in financing activities

 

(41,830

)

 

 

(1,887

)

Effect of exchange rate changes on cash, cash equivalents and restricted cash

 

2,741

 

 

 

2,787

 

Net increase in cash, cash equivalents and restricted cash

 

86,299

 

 

 

(19,687

)

Cash, cash equivalents and restricted cash

 

 

 

Beginning of period

 

489,200

 

 

 

540,174

 

End of period

$

575,499

520,487

Reconciliation of Net Income (Loss) to Adjusted EBITDA and the Calculation of Adjusted EBITDA Margin (in thousands; unaudited)

 

Three Months Ended June 30,

 

Six Months Ended June 30,

 

 

2024

 

 

 

2023

 

 

 

2024

 

 

 

2023

 

Net income (loss)(1)

$

1,063

 

 

$

(2,921

)

 

$

(3,427

)

 

$

(15,607

)

Add:

 

 

 

 

 

 

 

Depreciation and amortization

 

3,649

 

 

 

3,193

 

 

 

7,243

 

 

 

6,708

 

Stock-based compensation

 

15,276

 

 

 

14,599

 

 

 

29,238

 

 

 

26,693

 

Interest income

 

(7,382

)

 

 

(6,926

)

 

 

(14,789

)

 

 

(12,379

)

Interest expense

 

2,806

 

 

 

2,786

 

 

 

5,606

 

 

 

5,538

 

Employer taxes related to employee equity transactions

 

365

 

 

 

203

 

 

 

792

 

 

 

559

 

Other (income) expense, net

 

(3,725

)

 

 

(80

)

 

 

(2,472

)

 

 

873

 

Income tax provision

 

784

 

 

 

459

 

 

 

1,058

 

 

 

1,070

 

Adjusted EBITDA

$

12,836

 

 

$

11,313

 

 

$

23,249

 

 

$

13,455

 

 

 

 

 

 

 

 

 

Net revenue

$

84,551

 

 

$

78,912

 

 

$

170,803

 

 

$

156,826

 

Adjusted EBITDA margin

 

15

%

 

 

14

%

 

 

14

%

 

 

9

%

(1) Net income (loss) and Adjusted EBITDA includes loss recovery from a legal settlement and minimal restructuring costs totaling $4.3 million and $4.2 million in the three and six months ended June 30, 2024, and restructuring costs totaling $5.6 million and $14.4 million in the three and six months ended June 30, 2023.

About Non-GAAP Financial Measures

We believe that the use of Adjusted EBITDA and Adjusted EBITDA margin is helpful to our investors in understanding and evaluating our results of operations and useful measures for period-to-period comparisons of our business performance as they are metrics used by management in assessing the health of our business and our operating performance, making operating decisions, and performing strategic planning and annual budgeting. These measures are not prepared in accordance with GAAP and have limitations as an analytical tool, and you should not consider them in isolation or as a substitute for analysis of our results of operations as reported under GAAP. In addition, other companies may not calculate non-GAAP financial measures in the same manner as we calculate them, limiting their usefulness as comparative measures. You are encouraged to evaluate the adjustments and the reasons we consider them appropriate. Some amounts in this press release may not add due to rounding.

Adjusted EBITDA

We calculate Adjusted EBITDA as net income (loss) adjusted to exclude depreciation and amortization, stock-based compensation expense, interest expense, interest income, employer taxes related to employee transactions, other (income) expense net, which consists of foreign exchange rate gains and losses, and income tax provision (benefit). Adjusted EBITDA should not be considered as an alternative to net income (loss) or any other measure of financial performance calculated and presented in accordance with GAAP.

Some of the limitations of Adjusted EBITDA include (i) Adjusted EBITDA does not properly reflect capital spending that occurs off of the income statement or account for future contractual commitments, (ii) although depreciation and amortization are non-cash charges, the underlying assets may need to be replaced and Adjusted EBITDA does not reflect these capital expenditures and (iii) Adjusted EBITDA does not reflect the interest and principal required to service our indebtedness. In evaluating Adjusted EBITDA, you should be aware that in the future we expect to incur expenses similar to the adjustments in this release. Our presentation of Adjusted EBITDA should not be construed as an inference that our future results will be unaffected by these expenses or any unusual or non-routine items. When evaluating our performance, you should consider Adjusted EBITDA alongside other financial performance measures, including our net income (loss) and other GAAP results.

Adjusted EBITDA Margin

Adjusted EBITDA Margin is defined as Adjusted EBITDA divided by net revenue. Because of the limitations described above, you should consider Adjusted EBITDA and Adjusted EBITDA Margin alongside other financial performance measures, including net income (loss), net income (loss) margin and our other GAAP results.

Eventbrite Investor Relations investors@eventbrite.com

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