DOWNERS GROVE, Ill.,
Jan. 2, 2020 /PRNewswire/ -- Heil®,
part of Environmental Solutions Group and Dover (NYSE:
DOV), and one of the nation's largest refuse truck body
manufacturers, announced the release of the Heil® Nexteligence™
Connected Tech Certification Program.
The Nexteligence Connected Tech Certification Program is a
four-tiered system that recognizes technicians who have achieved
significant technical knowledge and skill in the maintenance of
Heil equipment. Certification requires a combination of:
- Basic to advanced-level Connected Tech training in the
troubleshooting of hydraulic and electronic systems, which can be
achieved using the Nexteligence Online Learning System;
- Specific and detailed product training on all critical systems
relevant to Heil Refuse Vehicles and 3rd Eye camera/digital
systems, administered either at the Heil factory or a customer
location. Classes include structured classroom and hands-on
modules; and
- Post-training "shop-time" work requirement, so that company
management can provide critical feedback on work experience.
Pat Carroll, President of
Environmental Solutions Group, stated, "Turn-over and loss of
skilled technicians can seriously impact equipment up-time. With
the Nexteligence program, fleet owners now have the tools they need
to train technicians in today's highly competitive job market and
can choose the method of learning that works best for the
technicians, including online options. The goal is to get
maintenance and service technicians trained through the Gold Level,
improving their knowledge of the most current line of Heil trucks
and enhancing their ability to troubleshoot and repair Heil
products accurately and quickly."
The ability to accurately troubleshoot problems affecting modern
garbage trucks means less downtime, less money expended on the
wrong parts, and more uptime for the vehicles in question.
"The technology in Heil products continues to evolve and we have
implemented the Nexteligence Connected Tech program to help
technicians improve their understanding of the hydraulic,
electronic and pneumatic systems employed on Heil garbage trucks,"
said Jennifer Testa, Vice President
of Enterprise Transformation. "The key to furthering the
development of technicians is providing the foundational knowledge
of these systems via the Nexteligence Online Learning System.
Increasing understanding of hydraulic and electronic principles,
digital controllers, and troubleshooting allows students to move
faster and retain more knowledge when they get to the advanced
product training courses. When these trainings are combined with
shop-time experience, one of four levels of certification can be
achieved."
"The Bronze, Silver and Gold tiers of Connected Tech Training
are designed to instruct technicians based upon experience level,
enhancing their knowledge of the systems critical to trucks in
their fleet. As part of the curriculum, technicians choose the
training modules that apply to the specific Heil models operating
in their fleet, making the training more relevant to them from day
one with fleets reaping the benefits of faster repair times from
more skilled technicians," continued Testa.
The program also includes the Platinum tier for those who want
to become expert trainers within their organization. Platinum level
technicians at Heil Dealers provide factory-level technical support
and can administer official Nexteligence training to their
customers, keeping them ahead of changes and increasing dealer
communications with their end-users. To achieve Platinum status
these students are required to travel to the Heil factory for an
intensive hands-on exam where they are required to troubleshoot and
repair a vehicle with multiple system issues.
"Reaching the Platinum tier includes a very comprehensive
one-on-one exam with an expert Heil technician and will also
require the demonstration of class facilitation skills. The
technicians that pass Platinum level certification will represent
the most thoroughly trained technicians in the refuse industry
today," said Testa.
The pricing of the program depends on the preferred method of
training, with online courses starting at $1,074. Heil is working with their nationwide
dealer network to ensure dealers have Nexteligence Connected Tech
trained technicians on staff to better serve their customers. In
addition, fleet owners are encouraged to enroll their technicians
into the program through their dealer to increase the proficiency
of their mechanics and service technicians.
For more information on Nexteligence Connected Tech Training
Program, please visit www.heil.com/nexteligence.
About Heil®:
Established in 1901, Heil® is one of the world's premier
manufacturers of ultra-durable, high productivity,
custom-configured garbage truck bodies with optimized chassis
integration and automation solutions that help customers achieve
the lowest cost of ownership. Their refuse collection bodies
include a wide variety of front loaders, side loaders, and rear
loaders. Heil® bodies are known throughout the waste industry as
being legendary for productivity, long life, ease of maintenance,
and operator safety. Heil® is a part of the Environmental Solutions
Group family of companies serving the waste industry. Heil® has a
nationwide network of more than 40 dealers in over 60 locations
across the United States. They are
proud to be a leader in customer service and provide world-class
training, and after-the-sale support. For more information about
Heil®, visit heil.com, the Heil Facebook page or follow Heil on
Twitter.
About Dover:
Dover is a diversified global manufacturer with annual revenue
of approximately $7 billion. We
deliver innovative equipment and components, specialty systems,
consumable supplies, software and digital solutions, and support
services through five operating segments: Engineered Products,
Fueling Solutions, Imaging & Identification, Pumps &
Process Solutions and Refrigeration & Food Equipment. Dover
combines global scale with operational agility to lead the markets
we serve. Recognized for our entrepreneurial approach for over 60
years, our team of approximately 24,000 employees takes an
ownership mindset, collaborating with customers to redefine what's
possible. Headquartered in Downers Grove,
Illinois, Dover trades on the New York Stock Exchange under
"DOV." Additional information is available at
dovercorporation.com.
Environmental Solutions Group Contact:
Jeffry Swertfeger
(423) 648-5257
jswertfeger@doveresg.com
Dover Media Contact:
Adrian Sakowicz, VP,
Communications
(630) 743-5039
asakowicz@dovercorp.com
Dover Investor Contact:
Andrey Galiuk, VP, Corporate
Development and Investor Relations
(630) 743-5131
agaliuk@dovercorp.com
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SOURCE Dover