NORTH CANTON, Ohio,
Oct. 21, 2020 /PRNewswire/ -- Diebold
Nixdorf (NYSE: DBD), a global leader in driving connected commerce
for the financial and retail industries, today announced that
Truliant Federal Credit Union will expand its partnership by
implementing DN AllConnect ServicesSM throughout
its ATM network. The comprehensive service will increase branch and
ATM channel efficiency, offer enhanced digital integration and
provide members with modern and convenient self-service banking
options. This agreement includes transaction processing, monitoring
and event management, maintenance services, security and software
deployment.
Truliant is always seeking new ways to innovate – and a critical
part of this takes place at the ATM. Truliant has collaborated with
Diebold Nixdorf, a trusted partner for more than 20 years, to build
a world-class member experience by increasing ATM accessibility and
providing the highest level of security for the ATM channel and
Truliant members. The agreement comes at a time when members are
demanding new services from the ATM experience, and financial
institutions seek to broaden the value of their networks while
maximizing user satisfaction. Diebold Nixdorf's DN AllConnect
Services provide a centralized, all-inclusive solution to this
growing need.
Rik Kielbasa, chief digital
officer at Truliant Federal Credit Union, said: "Our
expanded partnership with Diebold Nixdorf will help us anticipate
future market needs and develop even stronger connections with our
members. User expectations around ATM services are constantly
evolving, and enhanced functionality allows us to exceed these
expectations and increase service levels. Implementing DN
AllConnect Services offers opportunities to continuously optimize
the member experience so we never miss a moment with them."
Octavio Marquez, senior vice
president and managing director, Banking, at Diebold
Nixdorf, said: "Through this enhanced services agreement,
we can provide additional support to Truliant's operations,
minimize disruption and make end-to-end optimization of their
systems and software more efficient and profitable. Together, we're
on a mission to amplify Truliant's membership through a truly
consumer-centric, highly-available ATM experience."
About Truliant Federal Credit Union
Truliant is
a mission-driven, not-for-profit financial institution that
promises to always have its member-owners' best interest at heart
by improving their lives through providing financial guidance and
affordable financial services. Truliant was chartered in 1952 and
has more than 261,000 members. It currently has more than 30 Member
Financial Centers in the Carolinas and Virginia.
About Diebold Nixdorf
Diebold Nixdorf, Incorporated
(NYSE: DBD) is a world leader in enabling connected commerce. We
automate, digitize and transform the way people bank and shop. As a
partner to the majority of the world's top 100 financial
institutions and top 25 global retailers, our integrated solutions
connect digital and physical channels conveniently, securely and
efficiently for millions of consumers each day. The company
has a presence in more than 100 countries with approximately 22,000
employees worldwide. Visit www.DieboldNixdorf.com for more
information.
Twitter: @DieboldNixdorf
LinkedIn: www.linkedin.com/company/diebold
Facebook: www.facebook.com/DieboldNixdorf
YouTube: www.youtube.com/dieboldnixdorf
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SOURCE Diebold Nixdorf, Incorporated