SEATTLE, Aug. 11, 2020 /PRNewswire/ -- With the
continuation of travel and port restrictions due to global health
concerns, Holland America Line is extending its pause of
cruise operations and cancelling departures on all ships through
Dec. 15, 2020.
The pause extension affects Caribbean, Mexico, Panama Canal, Pacific Coastal,
South America, Antarctica, Hawaii, South Pacific, Australia and Asia itineraries.
Guests Automatically Receive Bonus Future Cruise
Credit
Those with impacted cruises automatically will be
cancelled, and no action is needed for guests opting for the Future
Cruise Credit (FCC). All guests will receive an FCC per person as
follows:
- Paid in Full: Those who had paid in full will receive
125% FCC of the base cruise fare paid to Holland America Line.
- Not Paid in Full: Those with bookings not paid in full
will receive an FCC of double the amount of the deposit paid for
the cruise. The minimum FCC is $100
and the maximum will be an amount up to the base cruise fare
paid.
The FCC is valid for 12 months from the date of issue and
may be used to book sailings departing through Dec. 31, 2022. All other funds paid to
Holland America Line may be transferred to a new booking or will
automatically be refunded via the method of payment used to
purchase the services.
Full Refund Option Also Available
Guests who
prefer a 100% refund of monies paid to Holland America Line can
visit the Cancellation Preferences form to indicate this
preference no later than Sept. 15,
2020.
The above options are not applicable to guests booked on a
charter sailing. Other booking and cancellation conditions and
policies may apply if the cruise was not booked through Holland
America Line. See the terms and conditions in the Cancellation
Preferences form for all details.
Recognizing the vital role travel advisors play in the success
of the cruise industry, Holland America Line will
protect travel advisor commissions on bookings for
cancelled cruises that were paid in full and
for the total amount of the FCC when
rebooked.
As previously announced, Holland America Line paused global
cruise operations and cancelled all Alaska, Europe and Canada/New England cruises for 2020;
additional departures from the port of Vancouver, British Columbia, Canada, in 2020;
and select Hawaii itineraries for
early 2021.
For more information about Holland America Line, consult a
travel advisor, call 1-877-SAIL HAL (877-724-5425) or visit
hollandamerica.com.
Find Holland America Line on Twitter, Facebook and the Holland
America Blog. Access all social media outlets via the home
page at hollandamerica.com.
About Holland America Line [a division of Carnival
Corporation and plc (NYSE: CCL and CUK)]
Holland
America Line has been exploring the
world since 1873 and was the first cruise line to offer adventures
to Alaska and the Yukon more than 70 years ago. Its fleet of
premium ships visits more than 470 ports in 98 countries around the
world, offering an ideal mid-sized ship experience. A third
Pinnacle-class ship, Rotterdam, is under construction and will
join the fleet in July 2021.
The leader in premium cruising, Holland America Line's ships
feature innovative initiatives and a diverse range of enriching
experiences focused on destination exploration and personalized
travel. The best live music at sea fills each evening at Music
Walk, and dining venues feature exclusive selections from Holland
America Line's esteemed Culinary Council, comprising world-famous
chefs.
In light of COVID-19, Holland America Line is currently
assessing enhanced health and safety protocols and how they may
impact future cruises. Actual offerings may vary from what is
displayed. Stay updated on current Travel Advisories and Health
& Safety protocols.
CONTACT:
|
Erik
Elvejord
|
PHONE:
|
800-637-5029,
206-626-9890
|
EMAIL:
|
pr@hollandamerica.com
|
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SOURCE Holland America Line