Avaya Spaces™ workstream collaboration app
creates virtual platform for remote care to battle COVID-19
surge
In light of the current healthcare emergency facing India, Avaya
(NYSE: AVYA), a global leader in solutions to enhance and simplify
communications and collaboration, has joined hands with a group of
non-profit organizations and doctors to rapidly improve COVID-19
patients’ access to free healthcare while easing the stress on
hospitals and clinics struggling with patient care.
Available nationwide and built under the direction Hon’ble
Minister Shree Ravi Shankar Prasad, Ministry of Electronics and
Information Technology (MeitY), MedicSetu gives COVID-19 patients
under home quarantine the ability to participate in free video
consultations with qualified doctors using a virtual platform. This
greatly increases citizens’ access to medical advice while easing
the burden on stretched resources at healthcare institutions.
The platform also enables doctors associated with various
self-help groups and NGOs, including Rotary International and
Arogya Foundation of India, to contribute their services for free
COVID-19 consultations to the country.
“The number of COVID-19 cases in India has increased drastically
over the past weeks, putting a significant strain on our current
healthcare infrastructure. But we are fortunate and humbled that so
many NGOs and medical groups have come forward to help,” said
Kunaal Prasad, COO at NLP Mission, MeitY. “The creation of
MedicSetu coordinates these efforts by giving patients free access
to groups of doctors from anywhere without placing additional
stress on the healthcare system. This is a purely non-commercial
project, driven by the spirit of cooperation and contribution of
doctors, NGOs, federations, volunteers and others, and we thank
them for their proactive support to help us get the situation under
control.”
Created by Avaya and I-Novate in collaboration with MySenior
Doctors, the platform acts as a virtual out-patient department,
using the Avaya Spaces™ workstream collaboration solution to
connect patients directly to doctors in private virtual rooms. The
non-profit organizations Rotary India, Arogya Foundation of India,
and the Manav Mitra Foundation also contribute to the
initiative.
With a solution to the healthcare emergency needed urgently, the
platform was created within seven days. During a test phase, 163
registered doctors provided consultation to over 876 patients
during that week. And with MedicSetu having proven its ability to
alleviate the surging demand on hospital resources, the initiative
has now been expanded nationwide with over 1,000 doctors
on-board.
“Right now, the focus is totally on the COVID-19 patients who
are hospitalized, but the ones who are home quarantined need equal
attention. It is the time where organizations like us need to step
up to address this gap and find the best solution to avail doctors
to these home quarantined patients, especially for those who cannot
take any financial pressure for medical consultation,” said Rtn.
Kamal Sanghvi, Director, Rotary International. “MedicSetu has been
the best way to address this gap and we are already witnessing a
rise in conversations every single day.”
Doctors are contributing voluntarily in association with a
number of groups to help those who are not able to afford or
physically reach healthcare establishments. Doctors who have been
verified by the supporting NGOs and have been registered can
connect with patients and deliver free healthcare advice.
“Since the beginning of the pandemic, our Avaya team has gone
above and beyond to safeguard the health and safety of others,
while supporting organizations and customers globally in their
ability to respond. And once again we’ve been humbled by the
incredible work that our team put into this initiative, and by
their drive to use our technology for good in the face of
significant societal challenges,” said Vishal Agrawal, Managing
Director – India, Avaya. “We wish all of our colleagues, their
families and friends, and all in India the very best as they
navigate the current situation.”
Anish Kumar, Director and Co-Founder of I-Novate Group Of
Companies, added: “The country right now is in dire need for
proactive responsibility to help COVD-19 patients connect with
doctors, especially the individuals who are currently home
quarantined and are not able to step out for consultation. It is an
amalgamation of both availing an easy-to-use virtual communication
platform between patients and doctors, and reducing the load on an
already overburdened health infrastructure.”
About MedicSetu
MedicSetu is a Not-for-Profit initiative that aims to connect
doctors to the patients currently under home quarantine due to
COVID-19 pandemic.
About Avaya
Businesses are built by the experiences they provide, and
everyday millions of those experiences are delivered by Avaya
Holdings Corp. (NYSE: AVYA). Avaya is shaping what's next for the
future of work, with innovation and partnerships that deliver
game-changing business benefits. Our cloud communications solutions
and multi-cloud application ecosystem power personalized,
intelligent, and effortless customer and employee experiences to
help achieve strategic ambitions and desired outcomes. Together, we
are committed to help grow your business by delivering Experiences
that Matter. Learn more at http://www.avaya.com
Cautionary Note Regarding Forward-Looking Statements
This document contains certain “forward-looking statements.” All
statements other than statements of historical fact are
“forward-looking” statements for purposes of the U.S. federal and
state securities laws. These statements may be identified by the
use of forward-looking terminology such as "anticipate," "believe,"
"continue," "could," "estimate," "expect," "intend," "may,"
"might," “our vision,” "plan," "potential," "preliminary,"
"predict," "should," "will," or “would” or the negative thereof or
other variations thereof or comparable terminology. The Company has
based these forward-looking statements on its current expectations,
assumptions, estimates and projections. While the Company believes
these expectations, assumptions, estimates and projections are
reasonable, such forward-looking statements are only predictions
and involve known and unknown risks and uncertainties, many of
which are beyond its control. The factors are discussed in the
Company’s Annual Report on Form 10-K and subsequent quarterly
reports on Form 10-Q filed with the Securities and Exchange
Commission (the “SEC”) available at www.sec.gov, and may cause the
Company’s actual results, performance or achievements to differ
materially from any future results, performance or achievements
expressed or implied by these forward-looking statements. The
Company cautions you that the list of important factors included in
the Company’s SEC filings may not contain all of the material
factors that are important to you. In addition, in light of these
risks and uncertainties, the matters referred to in the
forward-looking statements contained in this press release may not
in fact occur. The Company undertakes no obligation to publicly
update or revise any forward-looking statement as a result of new
information, future events or otherwise, except as otherwise
required by law.
All trademarks identified by ®, TM, or SM are registered marks,
trademarks, and service marks, respectively, of Avaya Inc. All
other trademarks are the property of their respective owners.
Source: Avaya Newsroom
View source
version on businesswire.com: https://www.businesswire.com/news/home/20210527005142/en/
For Media Inquiries: Alex Alias alalias@avaya.com
Avaya (NYSE:AVYA)
Historical Stock Chart
From Feb 2024 to Mar 2024
Avaya (NYSE:AVYA)
Historical Stock Chart
From Mar 2023 to Mar 2024