Avaya Receives ‘Partner of the Year’ Awards from Verint for Transforming Customer and Employee Experiences Across the Globe
March 31 2021 - 8:30AM
Business Wire
Avaya Recognized as Partner of the Year in
North America, EMEA and Latin America
Avaya (NYSE: AVYA), a global leader in solutions to enhance and
simplify communications and collaboration, today announced that it
has been recognized by Verint as its North American Enterprise
Partner of the Year, EMEA Partner of the Year and Latin American
Partner of the Year. Avaya was singled out for its achievements in
delivering innovation for customer engagement, and for outstanding
collaboration in helping organizations achieve business goals,
revenue objectives and growth.
Verint is a technology partner providing customer engagement
solutions integrated into the Avaya OneCloud™ CCaaS contact center
portfolio. Together, Avaya and Verint are delivering AI-based
knowledge management to organizations worldwide, to enable better
employee and customer experiences. Avaya’s most recent accolades
highlight the company’s innovation in cloud and AI:
- North American Enterprise Partner of the Year –
Recognized for cloud-based deployments helping organizations bring
new operational intelligence capabilities through CCaaS solutions
that transform customer experiences.
- Partner of the Year, Latin America– Recognized for
providing the best experiences for customers through solutions
powered by artificial intelligence (AI).
- EMEA Partner Deal of the Year – Recognized for exemplary
performance in project wins, consulting, cloud transition and
customer engagement.
“Every brand strives to deliver exceptional experiences that
improve customer satisfaction and increase customer loyalty. Being
able to meet the needs of the ‘everything customer’ and make them
feel special and connected to your brand requires the engagement of
the entire organization including the contact center, the back
office, branch office…and all employees,” said Steven Spears,
Executive Vice President and Chief Revenue Officer, Avaya. “The
Avaya-Verint partnership has been at the forefront of delivering
exceptional experiences for over 16 years, helping organizations
meet and exceed customer expectations with engaged and
knowledgeable staff, and building stronger brands as a result.”
“Our partners play an important role in our business, and we
congratulate Avaya on their great achievements across multiple
awards,” said John Bourne, senior vice president, global channels
and alliances, Verint. “Technology partners like Avaya are an
integral part of our success and go-to-market strategy, and we are
pleased to recognize their achievements and highlight how together
we best solve the business requirements of our joint customers. In
reflecting on the successes of the past year, the judging panel
selected Avaya based on their expertise, proven track record and
focus on customer success.”
For any questions or more information on how Avaya and Verint
can help enhance employee and customer experiences for your
business, Contact Avaya Sales.
About Avaya
Businesses are built by the experiences they provide, and
everyday millions of those experiences are delivered by Avaya
Holdings Corp. (NYSE: AVYA). Avaya is shaping what's next for the
future of work, with innovation and partnerships that deliver
game-changing business benefits. Our cloud communications solutions
and multi-cloud application ecosystem power personalized,
intelligent, and effortless customer and employee experiences to
help achieve strategic ambitions and desired outcomes. Together, we
are committed to help grow your business by delivering Experiences
that Matter. Learn more at http://www.avaya.com.
About Verint Systems Inc.
Verint® (Nasdaq: VRNT) helps the world’s most iconic brands –
including over 85 of the Fortune 100 companies – build enduring
customer relationships by connecting work, data and experiences
across the enterprise. The Verint Customer Engagement portfolio
draws on the latest advancements in AI and analytics, an open cloud
architecture, and The Science of Customer Engagement™ to help
customers close the engagement capacity gap.
Verint. The Customer Engagement Company™. Learn more at
Verint.com.
Cautionary Note Regarding Forward-Looking Statements
This document contains certain “forward-looking statements.” All
statements other than statements of historical fact are
“forward-looking” statements for purposes of the U.S. federal and
state securities laws. These statements may be identified by the
use of forward-looking terminology such as "anticipate," "believe,"
"continue," "could," "estimate," "expect," "intend," "may,"
"might," “our vision,” "plan," "potential," "preliminary,"
"predict," "should," "will," or “would” or the negative thereof or
other variations thereof or comparable terminology. The Company has
based these forward-looking statements on its current expectations,
assumptions, estimates and projections. While the Company believes
these expectations, assumptions, estimates and projections are
reasonable, such forward-looking statements are only predictions
and involve known and unknown risks and uncertainties, many of
which are beyond its control. The factors are discussed in the
Company’s Annual Report on Form 10-K and subsequent quarterly
reports on Form 10-Q filed with the Securities and Exchange
Commission (the “SEC”) available at www.sec.gov, and may cause the
Company’s actual results, performance or achievements to differ
materially from any future results, performance or achievements
expressed or implied by these forward-looking statements. The
Company cautions you that the list of important factors included in
the Company’s SEC filings may not contain all of the material
factors that are important to you. In addition, in light of these
risks and uncertainties, the matters referred to in the
forward-looking statements contained in this press release may not
in fact occur. The Company undertakes no obligation to publicly
update or revise any forward-looking statement as a result of new
information, future events or otherwise, except as otherwise
required by law.
All trademarks identified by ®, TM, or SM are registered marks,
trademarks, and service marks, respectively, of Avaya Inc. All
other trademarks are the property of their respective owners.
Source: Avaya Newsroom
View source
version on businesswire.com: https://www.businesswire.com/news/home/20210331005173/en/
Alex Alias alalias@avaya.com
Avaya (NYSE:AVYA)
Historical Stock Chart
From Mar 2024 to Apr 2024
Avaya (NYSE:AVYA)
Historical Stock Chart
From Apr 2023 to Apr 2024