Avaya Earns 2020 Tech Cares Award for Giving Back to Global Communities and Customers During COVID-19
October 07 2020 - 8:00AM
Business Wire
Avaya (NYSE: AVYA), a global leader in solutions to enhance and
simplify communications and collaboration, today announced that
TrustRadius has recognized Avaya with the 2020 Tech Cares Award for
going above and beyond to provide global communities, clients, and
frontline workers with support during the COVID-19 crisis.
“As the pandemic continues to impact global businesses, Avaya
has reimagined the way we connect with our customers, our
colleagues and our communities and has provided the Avaya OneCloud
communications and collaboration solutions that are helping them
stay engaged, stay connected and stay safe,” said Simon Harrison,
Senior Vice President and Chief Marketing Officer, Avaya. “The
pre-COVID mindset must continue evolving to give employees the
ability to work from anywhere. Avaya continues to provide the
capabilities and the experience that is creating the future of the
digital workplace and the future of customer experience for our
customers and users around the world.”
At the beginning of the pandemic, Avaya quickly enabled more
than 2.5 million remote workers for thousands of companies
worldwide, and has also provided free software to schools,
hospitals and healthcare providers, and other organizations to help
them respond effectively to COVID-19. As early as January, the
company donated video and communications solutions to hospitals in
China and other locations to enable patients, doctors and family
members to connect.
Avaya empowered healthcare institutions to serve their
communities through emergency contact centers, contact tracing and
remote care. The Avaya Spaces™ collaboration app and other
innovative solutions are enabling educational institutions
worldwide to adapt to new ways to educate and engage with students
with cloud-based meeting and collaboration capabilities that are
keeping students learning and curriculums on track.
In the government sector, Avaya has responded to urgent requests
from officials around the world and established immediate video
collaboration and communications solutions that successfully enable
their operations to continue working seamlessly and
effectively.
“We are excited to announce our first-ever Tech Cares Award
Winners,” said TrustRadius CEO Vinay Bhagat. “This pandemic isn’t
just a test of fortitude. It's an opportunity to distinguish
yourself. We have been completely inspired by the way Avaya
responded to COVID-19. Avaya pivoted with grace, leading as one of
the many companies standing out in our minds as major community
contributors during this time. Not only do we feel that all the
winners are deserving of recognition—we also consider their example
when deciding how we ourselves can find new ways to give back.”
To be accepted for the Tech Cares Award, each nominated
organization had to be a B2B technology company that demonstrated
above-and-beyond caring during the COVID-19 pandemic. All
nominations were thoroughly vetted by the TrustRadius research
team. In addition to nominations, the Tech Cares Award was also
given on the basis of reviewer feedback on TrustRadius.
Organizations whose reviews clearly illustrated how much they care
during this crisis have also been recognized.
For more information about TrustRadius’ Tech Cares Award and the
full list of recipients, click here.
Additional Resources
- Read how Avaya Enables Students and Teachers Across the Globe
To Bridge The Gap In The Digital Classroom Era
- Check out our blog, Supporting EMS Readiness for COVID-19 with
Avaya Spaces
- Review Avaya’s Contact Center COVID-19 Resource Guide
- Learn more on how Avaya Staff Is Helping to Change the
World
About Avaya
Businesses are built by the experiences they provide, and every
day millions of those experiences are delivered by Avaya Holdings
Corp. (NYSE: AVYA). Avaya is shaping what's next for the future of
work, with innovation and partnerships that deliver game-changing
business benefits. Our cloud communications solutions and
multi-cloud application ecosystem power personalized, intelligent,
and effortless customer and employee experiences to help achieve
strategic ambitions and desired outcomes. Together, we are
committed to help grow your business by delivering Experiences that
Matter. Learn more at http://www.avaya.com.
About TrustRadius
TrustRadius is the fastest growing, most trusted customer voice
and insights platform that helps tech buyers make great decisions
and helps technology vendors acquire and retain great customers.
Each month, over 1 million B2B technology buyers use verified
reviews and ratings on TrustRadius.com to make informed purchasing
decisions. Headquartered in Austin, TX, TrustRadius was founded by
successful entrepreneurs and is backed by Next Coast Ventures,
Mayfield Fund, and LiveOak Venture Partners.
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Company’s Annual Report on Form 10-K and subsequent quarterly
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Commission (the “SEC”) available at www.sec.gov, and may cause the
Company’s actual results, performance or achievements to differ
materially from any future results, performance or achievements
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Company cautions you that the list of important factors included in
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risks and uncertainties, the matters referred to in the
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Source: Avaya Newsroom
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version on businesswire.com: https://www.businesswire.com/news/home/20201007005072/en/
For media inquiries: Alex Alias alalias@avaya.com
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