MADRID, Feb. 11, 2020 /PRNewswire/ -- Atento S.A.
(NYSE: ATTO), the leading provider of customer relationship
management and business process outsourcing services (CRM/BPO) in
Latin America, and one of the top
five providers worldwide, has been recognized in two different
countries with the Top Employer Award, a worldwide certification
applied by the Top Employers Institute, based in the Netherlands and operating in 119
countries, on all continents. The result came after an exhaustive
analysis of the company's human resources policies, in which
aspects such as remuneration and benefits, culture, learning and
development were evaluated.
Annually, the Top Employers Institute conducts a rigorous
analytical study of the conditions that companies offer to their
professionals. Top Employers is positioned as one of the most
prestigious international certifications, validating the commercial
and organizational conditions of the companies.
In Spain, it is the tenth
consecutive year that the company receives the distinction, which
reinforces Atento's commitment to place workers at the center of
its operations. "It is a great honor for us to obtain, for the
tenth consecutive year, a certificate of this importance, since it
shows our firm commitment to employees. Undoubtedly, a clear
example of our commitment to the culture of effort and talent that,
for more than a decade, we are implementing in our organization
with the objective of having the best group of highly specialized
and trained professionals. This certification is a great incentive
to continue working intensely in the creation and implementation of
our business strategy in which people are the priority," says José
María Pérez Melber, General Director of Atento Spain.
In Brazil, it is the sixth
consecutive year that the company receives this distinction. The
company has structured professional development plans for its
employees. A good example in this regard is the Escalada Project,
which, when new opportunities arise, prioritizes internal employees
to an external professional. In addition, through the Corporate
Education area, Atento invests in the training of its people, with
initial and ongoing training activities, with classroom
alternatives and On Line Education (EAD) modalities, all free for
employees. In 2019 alone, there were more than 50 million hours of
training in both modalities.
"People are the fundamental pillar of our strategy. Our goal is
that each employee feels satisfied and motivated to continue their
professional development and face new challenges, always offering
the best experience for the consumers of the companies that hire
us. To achieve this, we work daily to ensure stimulating and
inclusive work environments. Achieving Top Employer certification
for another year is a great recognition of the dedication of
everyone in the Atento team. We are very proud," says Ana Marcia Lopes, Vice President of Human
Resources, Internal Communication and Corporate Social
Responsibility of Atento Brazil.
Carlos López-Abadía, CEO of Atento, completes: "The differential
of Atento is the people who work here. Alongside with our
technology, they form the pillar of the company's future strategy,
while the growth of our employees is our own growth. We are very
proud that our focus on people has been recognized for many years,
that motivates us to continue in this direction."
About Atento
Atento is the largest provider of
customer relationship management and business process outsourcing
(CRM BPO) services in Latin
America, and among the top five providers globally, based on
revenues. Atento is also a leading provider of nearshoring CRM/BPO
services to companies that carry out their activities in
the United States. Since 1999, the
company has developed its business model in 13 countries where it
employs 150,000 people. Atento has over 400 clients to whom it
offers a wide range of CRM/BPO services through multiple channels.
Atento's clients are mostly leading multinational corporations in
sectors such as telecommunications, banking and financial services,
health, retail and public administrations, among others. Atento´s
shares trade under the symbol ATTO on the New York Stock Exchange
(NYSE). In 2019, Atento has been named one of the World´s 25 Best
Multinational Workplaces and one of the Best Multinationals to Work
for in Latin America by Great
Place to Work®. For more information visit www.atento.com
Media relations
Pablo Sánchez
+34 670 031 347
atento.media@atento.com
Investor relations
Shay
Chor
+55 11 3293 5926
shay.chor@atento.com
Fernando Schneider
+55 11 3779 8119
fernando.schneider@atento.com
View original
content:http://www.prnewswire.com/news-releases/atento-receives-the-award-top-employer-in-spain-and-brazil-301002949.html
SOURCE Atento S.A.