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UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549
FORM 10-Q
 (Mark One)
QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
For the quarterly period ended June 30, 2024
TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
For the transition period from                    to                    

Commission file number: 001-38618

ARLO TECHNOLOGIES, INC.
(Exact name of registrant as specified in its charter) 
Delaware38-4061754
(State or other jurisdiction of incorporation or organization)(I.R.S. Employer Identification Number)
2200 Faraday Ave., Suite #150
Carlsbad,California92008
(Address of principal executive offices)(Zip Code)
(408) 890-3900
(Registrant’s telephone number, including area code)
N/A
(Former name, former address and former fiscal year, if changed since last report)
Securities registered pursuant to Section 12(b) of the Act:
Title of each class Trading Symbol(s)Name of each exchange on which registered
Common Stock, par value $0.001 per shareARLONew York Stock Exchange

Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days.    Yes  x   No  ¨

Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted pursuant to Rule 405 of Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit such files).     Yes  x    No  ¨

Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, a smaller reporting company, or an emerging growth company. See definition of “large accelerated filer,” “accelerated filer,” “smaller reporting company,” and “emerging growth company” in Rule 12b-2 of the Exchange Act.
Large accelerated filer
Accelerated filer
Non-accelerated filer
Smaller reporting company
Emerging growth company
If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act.
Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act).  Yes    No  x

The number of outstanding shares of the registrant’s Common Stock, $0.001 par value, was 99,936,445 as of August 2, 2024.


Arlo Technologies, Inc.
Form 10-Q
For the Quarterly Period Ended June 30, 2024

TABLE OF CONTENTS

 
2

PART I: FINANCIAL INFORMATION

Item 1.Financial Statements

ARLO TECHNOLOGIES, INC.

UNAUDITED CONDENSED CONSOLIDATED BALANCE SHEETS
As of
June 30,
2024
December 31,
2023
(In thousands, except share and per share data)
ASSETS
Current assets:
Cash and cash equivalents$62,928 $56,522 
Short-term investments81,077 79,974 
Accounts receivable, net61,746 65,360 
Inventories45,227 38,408 
Prepaid expenses and other current assets12,253 10,271 
Total current assets263,231 250,535 
Property and equipment, net3,771 4,761 
Operating lease right-of-use assets, net10,242 11,450 
Goodwill11,038 11,038 
Restricted cash3,624 4,131 
Other non-current assets3,900 3,623 
Total assets$295,806 $285,538 
LIABILITIES AND STOCKHOLDERS EQUITY
Current liabilities:
Accounts payable$74,084 $55,201 
Deferred revenue23,505 18,041 
Accrued liabilities80,024 88,209 
Total current liabilities177,613 161,451 
Non-current operating lease liabilities15,399 17,021 
Other non-current liabilities3,526 3,790 
Total liabilities196,538 182,262 
Commitments and contingencies (Note 8)
Stockholders’ Equity:
Preferred stock: $0.001 par value; 50,000,000 shares authorized; none issued or outstanding
  
Common stock: $0.001 par value; 500,000,000 shares authorized; shares issued and outstanding: 98,326,212 at June 30, 2024 and 95,380,281 at December 31, 2023
98 95 
Additional paid-in capital487,644 470,322 
Accumulated other comprehensive income
191 320 
Accumulated deficit(388,665)(367,461)
Total stockholders’ equity99,268 103,276 
Total liabilities and stockholders’ equity$295,806 $285,538 


The accompanying notes are an integral part of these unaudited condensed consolidated financial statements.
3

ARLO TECHNOLOGIES, INC.
UNAUDITED CONDENSED CONSOLIDATED STATEMENTS OF COMPREHENSIVE LOSS
 Three Months EndedSix Months Ended
June 30,
2024
July 2,
2023
June 30,
2024
July 2,
2023
(In thousands, except per share data)
Revenue:
Products$67,186 $64,749 $134,679 $131,809 
Services60,261 50,327 116,968 94,271 
Total revenue127,447 115,076 251,647 226,080 
Cost of revenue:
Products66,036 60,446 129,260 124,487 
Services14,557 12,772 28,153 24,518 
Total cost of revenue80,593 73,218 157,413 149,005 
Gross profit46,854 41,858 94,234 77,075 
Operating expenses:
Research and development19,561 17,618 40,354 35,368 
Sales and marketing17,698 16,921 35,068 32,274 
General and administrative21,430 15,007 40,778 30,629 
Others966 341 1,445 973 
Total operating expenses59,655 49,887 117,645 99,244 
Loss from operations(12,801)(8,029)(23,411)(22,169)
Interest income, net1,495 835 2,881 1,561 
Other income (loss), net(18)52 (43)13 
Loss before income taxes
(11,324)(7,142)(20,573)(20,595)
Provision for income taxes236 221 631 1,013 
Net loss
$(11,560)$(7,363)$(21,204)$(21,608)
Net loss per share:
Basic and diluted
$(0.12)$(0.08)$(0.22)$(0.24)
Weighted average shares used to compute net loss per share:
Basic and diluted
97,843 92,337 97,051 90,984 
Comprehensive loss:
Net loss
$(11,560)$(7,363)$(21,204)$(21,608)
Other comprehensive income (loss), net of tax
(89)131 (129)259 
Total comprehensive loss
$(11,649)$(7,232)$(21,333)$(21,349)


The accompanying notes are an integral part of these unaudited condensed consolidated financial statements.
4

ARLO TECHNOLOGIES, INC.
UNAUDITED CONDENSED CONSOLIDATED STATEMENTS OF STOCKHOLDERS’ EQUITY
 Three Months EndedSix Months Ended
June 30,
2024
July 2,
2023
June 30,
2024
July 2,
2023
(In thousands)
Total stockholders’ equity, beginning balances
$99,937 $86,251 $103,276 $87,695 
Common stock:
Beginning balances$97 $91 $95 $89 
Issuance of common stock under stock-based compensation plans2 4 5 7 
Restricted stock unit withholdings(1)(1)(2)(2)
Ending balances$98 $94 $98 $94 
Additional paid-in capital:
Beginning balances$476,665 $445,809 $470,322 $433,138 
Stock-based compensation expense17,299 9,997 30,523 20,622 
Settlement of liability classified restricted stock units  6,903 6,739 
Issuance of common stock under stock-based compensation plans113 2,986 683 2,986 
Issuance of common stock under Employee Stock Purchase Plan1,692 1,617 1,692 1,617 
Restricted stock unit withholdings(8,125)(11,866)(22,479)(16,559)
Ending balances$487,644 $448,543 $487,644 $448,543 
Accumulated deficit:
Beginning balances$(377,105)$(359,670)$(367,461)$(345,425)
Net loss(11,560)(7,363)(21,204)(21,608)
Ending balances$(388,665)$(367,033)$(388,665)$(367,033)
Accumulated other comprehensive income:
Beginning balances$280 $21 $320 $(107)
Other comprehensive income (loss), net of tax(89)131 (129)259 
Ending balances$191 $152 $191 $152 
Total stockholders’ equity, ending balances
$99,268 $81,756 $99,268 $81,756 
Common stock shares:
Beginning balances97,202 90,785 95,380 88,887 
Issuance of common stock under stock-based compensation plans1,563 3,976 4,784 7,141 
Issuance of common stock under Employee Stock Purchase Plan233 460 233 460 
Restricted stock unit withholdings(672)(1,567)(2,071)(2,834)
Ending balances98,326 93,654 98,326 93,654 


The accompanying notes are an integral part of these unaudited condensed consolidated financial statements.
5

ARLO TECHNOLOGIES, INC.
UNAUDITED CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS
 Six Months Ended
June 30,
2024
July 2,
2023
(In thousands)
Cash flows from operating activities:
Net loss$(21,204)$(21,608)
Adjustments to reconcile net loss to net cash provided by operating activities:
Stock-based compensation expense39,470 27,564 
Depreciation and amortization1,684 2,353 
Allowance for credit losses and non-cash changes to reserves
(225)613 
Deferred income taxes(5)243 
Other
(1,615)(567)
Changes in assets and liabilities:
Accounts receivable
3,805 8,734 
Inventories(6,785)6,411 
Prepaid expenses and other assets (2,254)(5,624)
Accounts payable 18,785 9,836 
Deferred revenue5,582 6,198 
Accrued and other liabilities(10,970)(11,245)
Net cash provided by operating activities
26,268 22,908 
Cash flows from investing activities:
Purchases of property and equipment (651)(1,954)
Purchases of short-term investments(111,519)(61,152)
Proceeds from maturities of short-term investments111,902 29,956 
Net cash used in investing activities(268)(33,150)
Cash flows from financing activities:
Proceeds related to employee benefit plans2,380 4,611 
Restricted stock unit withholdings(22,481)(16,562)
Net cash used in financing activities(20,101)(11,951)
Net increase (decrease) in cash, cash equivalents, and restricted cash
5,899 (22,193)
Cash, cash equivalents, and restricted cash, at beginning of period
60,653 88,179 
Cash, cash equivalents, and restricted cash, at end of period
$66,552 $65,986 
Reconciliation of cash, cash equivalents, and restricted cash to Unaudited Condensed Consolidated Balance Sheets
Cash and cash equivalents$62,928 $61,951 
Restricted cash3,624 4,035 
Total cash, cash equivalents, and restricted cash$66,552 $65,986 
Supplemental cash flow information:
Non-cash investing activities:
Purchases of property and equipment included in accounts payable and accrued liabilities$233 $433 


The accompanying notes are an integral part of these unaudited condensed consolidated financial statements.
6


ARLO TECHNOLOGIES, INC.
NOTES TO UNAUDITED CONDENSED CONSOLIDATED FINANCIAL STATEMENTS


Note 1.    Description of Business and Basis of Presentation

Description of Business

Arlo Technologies, Inc. (“we” or “Arlo”) is transforming the ways in which people can protect everything that matters to them with advanced home, business, and personal security services that combine a globally scaled cloud platform, advanced monitoring and analytics capabilities, and award-winning app-controlled devices to create a personalized security ecosystem. Arlo’s deep expertise in cloud services, cutting-edge AI and computer vision analytics, wireless connectivity and intuitive user experience design delivers seamless, smart home security for Arlo users that is easy to setup and engage with every day. Our highly secure, cloud-based platform provides users with visibility, insight and a powerful means to help protect and connect in real-time with the people and things that matter most, from any location with a Wi-Fi or a cellular connection – all rooted in a commitment to safeguard privacy for our users and their personal data.

We conduct business across three geographic regions—(i) the Americas; (ii) Europe, Middle-East and Africa (“EMEA”); and (iii) Asia Pacific (“APAC”)—and primarily generate revenue by selling devices through retail channels, wholesale distribution, wireless carrier channels, security solution providers, and Arlo’s direct to consumer store and paid subscription services.

Our corporate headquarters is located in Carlsbad, California, with other satellite offices across North America and various other global locations.

Basis of Presentation

We prepare our unaudited condensed consolidated financial statements in conformity with U.S. Generally Accepted Accounting Principles (“U.S. GAAP”) and pursuant to the regulations of the U.S. Securities and Exchange Commission (“SEC”). The unaudited condensed consolidated financial statements include the accounts of Arlo and its wholly-owned subsidiaries. All intercompany balances and transactions have been eliminated.

These unaudited condensed consolidated financial statements should be read in conjunction with the notes to the audited consolidated financial statements included in our Annual Report on Form 10-K for the fiscal year ended December 31, 2023, which was filed with the SEC on February 29, 2024. The year-end condensed consolidated balance sheet data was derived from audited financial statements, but does not include all disclosures required by U.S. GAAP. In the opinion of management, these unaudited condensed consolidated financial statements reflect all adjustments, consisting only of normal recurring adjustments, which are necessary for fair statement of the unaudited condensed consolidated financial statements for interim periods.

Fiscal Periods

Our fiscal year begins on January 1 of the year stated and ends on December 31 of the same year. We report the results on a fiscal quarter basis rather than on a calendar quarter basis. Under the fiscal quarter basis, each of the first three fiscal quarters ends on the Sunday closest to the calendar quarter end, with the fourth quarter ending on December 31.
7



ARLO TECHNOLOGIES, INC.
NOTES TO UNAUDITED CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED)
Use of Estimates

The preparation of these unaudited condensed consolidated financial statements in conformity with U.S. GAAP requires management to make estimates and assumptions that affect the reported amounts of assets and liabilities and disclosure of contingent assets and liabilities at the date of the financial statements and the reported amounts of revenues and expenses during the reported periods. Management bases its estimates on various assumptions believed to be reasonable, the results of which form the basis for making judgments about the carrying values of assets and liabilities. Actual results could differ materially from those estimates and operating results for the three and six months ended June 30, 2024 and are not necessarily indicative of the results that may be expected for the year ending December 31, 2024 or any future period.

Note 2.    Significant Accounting Policies and Recent Accounting Pronouncements

Our significant accounting policies are disclosed in our Annual Report on Form 10-K for the year ended December 31, 2023. There have been no significant changes to such policies during the six months ended June 30, 2024.

Accounting Pronouncements Recently Adopted

There were no accounting pronouncements adopted during the six months ended June 30, 2024.

Accounting Pronouncements Not Yet Effective

In October 2023, the Financial Accounting Standards Board (“FASB”) issued Accounting Standards Update (“ASU”) No. 2023-06, Disclosure Improvements: Codification Amendments in Response to the SEC’s Disclosure Update and Simplification Initiative, which modifies the disclosure or presentation requirements of a variety of Topics in the Codification. Among the various codification amendments, Topic 470 Debt is applicable to Arlo which requires the disclosure of amounts, terms and weighted-average interest rates of unused lines of credit. The effective date is either the date on which the SEC’s removal of the related disclosure requirement from Regulation S-X or Regulation S-K becomes effective, or on June 30, 2027, if the SEC has not removed the requirement by that date, with early adoption prohibited. The adoption of this new standard will not have a material impact on our financial statements and related disclosures.

In November 2023, the FASB issued ASU No. 2023-07, Segment Reporting: Improvements to Reportable Segment Disclosures, which expands annual and interim disclosure requirements for reportable segments, primarily through enhanced disclosures about significant segment expenses. This guidance is effective for annual periods beginning January 1, 2024, and for interim periods beginning January 1, 2025, with early adoption permitted. We are currently evaluating the impact that this guidance may have on our financial statements and related disclosures.

In December 2023, the FASB issued ASU No. 2023-09, Income Taxes: Improvements to Income Tax Disclosures, which requires on an annual basis to (1) disclose specific categories in the rate reconciliation, (2) provide additional information for reconciling items that meet a quantitative threshold, and (3) income taxes paid disaggregated by jurisdiction. This guidance is effective for annual periods beginning after December 15, 2024, with early adoption permitted. We are currently evaluating the impact that this guidance may have on our financial statements and related disclosures.

8



ARLO TECHNOLOGIES, INC.
NOTES TO UNAUDITED CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED)
Note 3.    Revenue

Performance Obligations

The total estimated service revenue expected to be recognized in the future related to performance obligations that are unsatisfied and partially unsatisfied was $25.9 million as of June 30, 2024 and $18.8 million as of December 31, 2023, substantially related to a performance obligation classified as less than one year.

For the six months ended June 30, 2024 and July 2, 2023, $106.7 million and $87.6 million of revenue, respectively, was deferred due to unsatisfied performance obligations, primarily relating to over time service revenue, and $101.1 million and $81.4 million of revenue, respectively, was recognized for the satisfaction of performance obligations over time. Approximately $15.2 million and $9.8 million of this recognized revenue, respectively, was included in the contract liability balance at the beginning of the periods. There were no significant changes in estimates during the period that would affect the contract balances.

During the five-year period that commenced on January 1, 2020, Verisure Sàrl (“Verisure”) has an aggregate purchase commitment of $500.0 million. As of June 30, 2024, the entire purchase commitment has been fulfilled. Based on the Supply Agreement with Verisure, a purchase obligation is not deemed to exist until we receive and accept Verisure’s purchase order. As of June 30, 2024, we had a backlog of $46.0 million which represents performance obligations that will be recognized as revenue once fulfilled, which is expected to occur over the next six months.

On April 25, 2024, Verisure notified us that it was exercising its right under the Supply Agreement to extend the term for another five years (through November 2029) under the same terms but without minimum purchase obligations.

Disaggregation of Revenue

We disaggregate our revenue into three geographic regions: the Americas, EMEA, and APAC, where we conduct our business. The following table presents revenue disaggregated by geographic region.

 Three Months EndedSix Months Ended
 June 30,
2024
July 2,
2023
June 30,
2024
July 2,
2023
(In thousands)
Americas$65,294 $78,136 $122,463 $134,768 
EMEA56,827 30,958 118,207 79,430 
APAC5,326 5,982 10,977 11,882 
Total$127,447 $115,076 $251,647 $226,080 

As of June 30, 2024 and December 31, 2023, two customers accounted for 63.8% and 10.4%, and three customers accounted for 37.1%, 15.2%, and 10.2% of the total accounts receivable, net, respectively. No other customers accounted for 10% or greater of the total accounts receivable, net. For the three months ended June 30, 2024 and July 2, 2023, one customer accounted for 44.6% and 26.9% of the total revenue, respectively. For the six months ended June 30, 2024 and July 2, 2023, one customer accounted for 47.0% and 35.1% of the total revenue, respectively. No other customers accounted for 10% or greater of the total revenue.

9



ARLO TECHNOLOGIES, INC.
NOTES TO UNAUDITED CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED)
Note 4.    Balance Sheet Components

Short-Term Investments

As of June 30, 2024As of December 31, 2023
 Amortized CostUnrealized GainsUnrealized LossesEstimated Fair ValueAmortized CostUnrealized GainsUnrealized LossesEstimated Fair Value
(In thousands)
U.S. Treasuries$80,939 $138 $ $81,077 $79,654 $320 $ $79,974 

Accounts Receivable, Net
As of
June 30,
2024
December 31,
2023
(In thousands)
Gross accounts receivable$61,888 $65,693 
Allowance for credit losses(142)(333)
Total$61,746 $65,360 

    The following table provides a roll-forward of the allowance for credit losses that is deducted from the amortized cost basis of accounts receivable to present the net amount expected to be collected.

Three Months EndedSix Months Ended
June 30,
2024
July 2,
2023
June 30,
2024
July 2,
2023
(In thousands)
Balance at the beginning of the period$218 $329 $333 $423 
Release of expected credit losses
(76)(7)(191)(101)
Balance at the end of the period$142 $322 $142 $322 

10



ARLO TECHNOLOGIES, INC.
NOTES TO UNAUDITED CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED)
Property and Equipment, Net

The components of property and equipment are as follows:
As of
June 30,
2024
December 31,
2023
(In thousands)
Machinery and equipment$14,388 $14,148 
Software15,757 15,639 
Computer equipment867 1,438 
Leasehold improvements
4,572 4,661 
Furniture and fixtures2,408 2,544 
Total property and equipment, gross37,992 38,430 
Accumulated depreciation(34,221)(33,669)
Total property and equipment, net (1)
$3,771 $4,761 
_________________________
(1)    $0.7 million and $1.0 million of property and equipment, net, was included in the sublease arrangement for the San Jose office building as of June 30, 2024 and December 31, 2023, respectively.

Depreciation expense pertaining to property and equipment was $0.8 million and $1.7 million for the three and six months ended June 30, 2024, respectively, and $1.2 million and $2.4 million for the three and six months ended July 2, 2023, respectively.

Goodwill

We have determined that no event occurred or circumstances changed during the six months ended June 30, 2024 that would more likely than not reduce the fair value of goodwill below the carrying amount. No goodwill impairment was recognized in the six months ended June 30, 2024 and July 2, 2023.

Accrued Liabilities
As of
June 30,
2024
December 31,
2023
(In thousands)
Sales incentives$28,228 $28,187 
Sales returns
8,764 17,058 
Compensation15,627 13,278 
Cloud and other costs8,559 10,985 
Other18,846 18,701 
Total$80,024 $88,209 

11



ARLO TECHNOLOGIES, INC.
NOTES TO UNAUDITED CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED)
Note 5.    Fair Value Measurements

The following table summarizes assets measured at fair value on a recurring basis:
As of
June 30,
2024
December 31,
2023
(In thousands)
Cash equivalents: money-market funds (<90 days)
$7,565 $5,782 
Cash equivalents: U.S. Treasuries (<90 days)
5,148 520 
Available-for-sale securities: U.S. Treasuries (1)
81,077 79,974 
Total$93,790 $86,276 
_________________________
(1)Included in short-term investments on our unaudited condensed consolidated balance sheets.

Our investments in cash equivalents and available-for-sale securities are classified within Level 1 of the fair value hierarchy because they are valued based on quoted market prices in active markets.

As of June 30, 2024 and December 31, 2023, assets and liabilities measured as Level 2 fair value were not material and there were no Level 3 fair value assets or liabilities measured on a recurring basis.

12



ARLO TECHNOLOGIES, INC.
NOTES TO UNAUDITED CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED)
Note 6.     Restructuring

In November 2022, we initiated a restructuring plan to reduce our cost structure to better align the operational needs of the business to current economic conditions while continuing to support our long-term strategy. This restructuring includes the reduction of headcount as well as the abandonment of certain lease contracts and the cancellation of contractual services arrangements with certain suppliers. As of June 30, 2024, we have substantially incurred all costs pertaining to restructuring activities, with related cash outflows extending until the fourth quarter of 2024.

The restructuring liabilities are included in accrued liabilities in our unaudited condensed consolidated balance sheets. The restructuring charges are included in “Others” in the unaudited condensed consolidated statements of comprehensive loss. Restructuring activity is as follows:

TotalSeverance ExpenseOffice Exit ExpenseOther Exit Expense
(In thousands)
Balance as of December 31, 2021$ $ $ $ 
Restructuring charges1,805 798 928 79 
Cash payments(588)(579) (9)
Non-cash and other adjustments48  63 (15)
Balance as of December 31, 2022$1,265 $219 $991 $55 
Restructuring charges692 564 117 11 
Cash payments(1,479)(694)(745)(40)
Non-cash and other adjustments(26)  (26)
Balance as of December 31, 2023$452 $89 $363 $ 
Restructuring charges484 484   
Cash payments(640)(525)(115) 
Balance as of March 31, 2024
$296 $48 $248 $ 
Restructuring charges914 914   
Cash payments(569)(477)(92) 
Balance as of June 30, 2024
$641 $485 $156 $ 
Total costs incurred inception to date$3,917 $2,760 $1,108 $49 
13



ARLO TECHNOLOGIES, INC.
NOTES TO UNAUDITED CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED)
Note 7.    Revolving Credit Facility

On October 27, 2021, we entered into a Loan and Security Agreement (the “Credit Agreement”) with Bank of America, N.A., a national banking association, as lender (the “Lender”).

The Credit Agreement provides for a three-year revolving credit facility (the “Credit Facility”) that matures on October 27, 2024. Borrowings under the Credit Facility are limited to the lesser of (x) $40.0 million, and (y) an amount equal to the borrowing base. The borrowing base will be the sum of (i) 90% of investment grade eligible receivables and (ii) 85% of non-investment grade eligible accounts, less applicable reserves established by the Lender. The Credit Agreement also includes a $5.0 million sublimit for the issuance by the Lender of letters of credit. In addition, the Credit Agreement includes an uncommitted accordion feature that allows us to request, from time to time, that the Lender increase the aggregate revolving loan commitments by up to an additional $25.0 million in the aggregate, subject to the satisfaction of certain conditions, including obtaining the Lender’s agreement to participate in each increase. The proceeds of the borrowings under the Credit Facility may be used for working capital and general corporate purposes. Based on certain terms and conditions including eligible accounts receivable as of June 30, 2024, we had unused borrowing capacity of $6.2 million.

Our obligations under the Credit Agreement are secured by substantially all of our domestic working capital assets, including accounts receivable, cash and cash equivalents, inventory, and other assets to the extent related to such working capital assets.

At our option, borrowings under the Credit Agreement will bear interest at a floating rate equal to: (i) the Bloomberg Short-Term Bank Yield Index rate plus the applicable rate of 2.0% to 2.5% determined based on our average daily availability for the prior fiscal quarter, or (ii) the base rate plus the applicable rate of 1.0% to 1.5% based on our average daily availability for the prior fiscal quarter. Among other fees, we are required to pay a monthly unused fee of 0.2% per annum on the amount by which the Lender’s aggregate commitment under the Credit Facility exceeds the average daily revolver usage during such month.

The Credit Agreement contains events of default, representations and warranties, and affirmative and negative covenants customary for credit facilities of this type. The Credit Agreement also contains financial covenants that require us to, if the Financial Covenant Trigger Period (as defined in the Credit Agreement) is in effect, maintain a fixed charge coverage ratio, tested quarterly on a trailing twelve month basis, of at least 1.00 to 1.00 at any time. As of June 30, 2024, we were in compliance with all the covenants of the Credit Agreement.

If an event of default under the Credit Agreement occurs, then the Lender may cease making advances under the Credit Agreement and declare any outstanding obligations under the Credit Agreement to be immediately due and payable. In addition, if we file a bankruptcy petition, a bankruptcy petition is filed against us and is not dismissed or stayed within thirty days or we make a general assignment for the benefit of creditors, then any outstanding obligations under the Credit Agreement will automatically and without notice or demand become immediately due and payable.

No amounts had been drawn under the Credit Facility as of June 30, 2024.

14



ARLO TECHNOLOGIES, INC.
NOTES TO UNAUDITED CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED)
Note 8.     Commitments and Contingencies

Operating Leases

Our operating lease obligations mostly include offices, equipment, and distribution centers, with various expiration dates through June 2029. Certain lease agreements include options to renew or terminate the lease, which are not reasonably certain to be exercised and therefore are not factored into our determination of lease payments. The terms of certain leases provide for rental payments on a graduated scale. Gross lease expense was $1.3 million and $2.8 million for the three and six months ended June 30, 2024, respectively, and $1.5 million and $3.0 million for the three and six months ended July 2, 2023, respectively. We recorded sublease income as reduction of lease expense, in the amount of $0.5 million and $1.0 million for the three and six months ended June 30, 2024 and July 2, 2023, respectively.

Supplemental cash flow information related to operating leases is as follows:
Six Months Ended
June 30,
2024
July 2,
2023
(In thousands)
Cash paid for amounts included in the measurement of lease liabilities
    Operating cash flows from operating leases$3,001 $3,799 

Weighted average remaining lease term and weighted average discount rate related to operating leases are as follows:
As of
June 30,
2024
December 31,
2023
Weighted average remaining lease term4.5 years5.0 years
Weighted average discount rate5.75 %5.74 %

15



ARLO TECHNOLOGIES, INC.
NOTES TO UNAUDITED CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED)
The future minimum undiscounted lease payments under operating leases and future non-cancelable rent payments from our subtenants for each of the next five years and thereafter as of June 30, 2024 are as follows:

Operating Lease PaymentsSublease PaymentsNet
(In thousands)
2024 (Remaining six months)
$2,616 $(1,065)$1,551 
20254,587 (2,006)2,581 
20264,729 (2,066)2,663 
20274,633 (2,322)2,311 
20283,655 (2,392)1,263 
Thereafter1,750 (1,228)522 
Total future lease payments$21,970 $(11,079)$10,891 
Less: imputed interest(2,654)
Present value of future minimum lease payments$19,316 
Accrued liabilities$3,917 
Non-current operating lease liabilities15,399 
Total lease liabilities$19,316 

Letters of Credit

In connection with the lease agreement for our office space located in San Jose, California, we executed a letter of credit with the landlord as the beneficiary. As of June 30, 2024, we had $3.6 million of unused letters of credit outstanding, of which $3.1 million pertains to the lease arrangement in San Jose, California.

Purchase Obligations

We have entered into various inventory-related purchase agreements with suppliers. Generally, under these agreements, 50% of orders are cancelable by giving notice 46 to 60 days prior to the expected shipment date and 25% of orders are cancelable by giving notice 31 to 45 days prior to the expected shipment date. Orders are non-cancelable within 30 days prior to the expected shipment date. As of June 30, 2024, we had $51.7 million in non-cancelable purchase commitments with suppliers which is expected to be paid over the next twelve months.

As of June 30, 2024, an additional $33.3 million of purchase orders beyond contractual termination periods have been issued to supply chain partners in anticipation of demand requirements. Consequently, we may incur expenses for the materials and components, such as chipsets already purchased by the supplier to fulfill our orders if the purchase order is cancelled. Expenses incurred have historically not been material relative to the original order value.

16



ARLO TECHNOLOGIES, INC.
NOTES TO UNAUDITED CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED)
Warranty Obligations

Changes in warranty obligations, which are included in accrued liabilities in the unaudited condensed consolidated balance sheets, are as follows:
 Three Months EndedSix Months Ended
 June 30,
2024
July 2,
2023
June 30,
2024
July 2,
2023
(In thousands)
Balance at the beginning of the period$1,265 $1,119 $1,193 $1,174 
Provision for (release of) warranty obligations
(134)40 9 55 
Settlements(75)(66)(146)(136)
Balance at the end of the period$1,056 $1,093 $1,056 $1,093 

Litigation and Other Legal Matters

We are involved in disputes, litigation, and other legal actions. In all cases, at each reporting period, we evaluate whether or not a potential loss amount or a potential range of loss is probable and reasonably estimable under the provisions of the authoritative guidance that addresses accounting for contingencies. In such cases, we accrue for the amount or, if a range, we accrue the low end of the range, only if there is not a better estimate than any other amount within the range, as a component of legal expense within general and administrative expenses. We monitor developments in these legal matters that could affect the estimate we had previously accrued. In relation to such matters, we currently believe that there are no existing claims or proceedings that are likely to have a material adverse effect on our financial position within the next 12 months, or the outcome of these matters is currently not determinable. There are many uncertainties associated with any litigation, and these actions or other third-party claims against us may cause us to incur costly litigation and/or substantial settlement charges. In addition, the resolution of any intellectual property litigation may require us to make royalty payments, which could have an adverse effect in future periods. If any of those events were to occur, our business, financial condition, results of operations, and cash flows could be adversely affected. The actual liability in any such matters may be materially different from our estimates, which could result in the need to adjust the liability and record additional expenses.

Indemnifications

In the ordinary course of business, we may provide indemnification of varying scope and terms to customers, distributors, resellers, vendors, lessors, business partners, and other parties with respect to certain matters including, but not limited to, losses arising from breach of such agreements or from intellectual property infringement claims made by third parties. In addition, we have entered into indemnification agreements with members of our board of directors and certain of our executive officers that require us, among other things, to indemnify them against certain liabilities that may arise by reason of their status or service as directors or officers. The maximum potential amount of future payments we could be required to make under these indemnification agreements is, in many cases, unlimited. As of June 30, 2024 and December 31, 2023, we have not incurred any material costs as a result of such indemnifications and we are not currently aware of any indemnification claims.

17



ARLO TECHNOLOGIES, INC.
NOTES TO UNAUDITED CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED)
Note 9.     Employee Benefit Plans

We grant options and restricted stock units (“RSUs”) under the 2018 Equity Incentive Plan (the “2018 Plan”), under which awards may be granted to all employees. We also grant performance-based and market-based restricted stock units (“PSUs”) to our executive officers periodically. Award vesting periods for the 2018 Plan are generally three to five years. As of June 30, 2024, approximately 3.8 million shares were available for future grants. Options may be granted for periods of up to 10 years or such shorter term as may be provided in the agreement and at prices no less than 100% of the fair market value of Arlo’s common stock on the date of grant. Options granted under the 2018 Plan generally vest over four years, the first tranche at the end of 12 months and the remaining shares underlying the option vesting monthly over the remaining three years.

On January 19, 2024, we registered an aggregate of up to 4,759,901 shares of common stock on a Registration Statement on Form S-8, including 3,807,921 shares issuable pursuant to the 2018 Plan that were automatically added to the shares authorized for issuance and 951,980 shares issuable pursuant to the Employee Stock Purchase Plan (“ESPP”) that were automatically added to the shares authorized for issuance on January 1, 2024, both pursuant to an “evergreen” provision contained in the respective plans.

The following table sets forth the available shares for grants as of June 30, 2024:
 Number of Shares
(In thousands)
Shares available for grants as of December 31, 2023
3,516 
Additional authorized shares3,808 
Granted(6,402)
Forfeited / cancelled831 
Shares traded for taxes2,071 
Shares available for grants as of June 30, 2024
3,824 

Employee Stock Purchase Plan

We sponsor the ESPP to eligible employees. Under our ESPP, employees purchased 233 thousand shares and 460 thousand shares during the six months ended June 30, 2024 and July 2, 2023, respectively. As of June 30, 2024, 2.5 million shares were available for issuance under the ESPP.

Option Activity

We did not grant options during the six months ended June 30, 2024. Stock option activity during the six months ended June 30, 2024 was as follows:
 Number of SharesWeighted Average Exercise Price Per Share
(In thousands)(In dollars)
Outstanding as of December 31, 2023
1,096 $12.48 
Granted  $ 
Exercised(86)$7.98 
Forfeited / cancelled $ 
Expired $ 
Outstanding as of June 30, 2024
1,010 $12.86 
Vested and exercisable as of June 30, 2024
1,010 $12.86 

18



ARLO TECHNOLOGIES, INC.
NOTES TO UNAUDITED CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED)

RSU Activity

RSU activity, excluding PSU activity, during the six months ended June 30, 2024 was as follows:
 Number of SharesWeighted Average Grant Date Fair Value Per Share
(In thousands)(In dollars)
Outstanding as of December 31, 2023
9,043 $6.15 
Granted2,702 $10.14 
Vested(3,148)$6.96 
Forfeited (764)$6.92 
Outstanding as of June 30, 2024
7,833 $7.13 

PSU Activity

Our executive officers and other senior employees have been granted performance-based awards with vesting occurring at the end of a three or five-year period if performance conditions or market conditions are met. The number of units earned and eligible to vest are determined based on the achievement of various performance conditions or market conditions, including the cumulative paid accounts targets, stock price, cash balances at reporting period, and the recipients’ continued services. At the end of each reporting period, we evaluate the probability of achieving the performance or market conditions and record the related stock-based compensation expense based on the achievement over the service period.

PSU activity during the six months ended June 30, 2024 was as follows:

Number of SharesWeighted Average Grant Date Fair Value Per Share
(In thousands)(In dollars)
Outstanding as of December 31, 2023
3,851 $5.72 
Granted 3,699 $9.66 
Vested (1,550)$5.57 
Forfeited (67)$6.63 
Outstanding as of June 30, 2024
5,933 $8.21 

Stock-Based Compensation Expense

The following table sets forth the stock-based compensation expense included in our unaudited condensed consolidated statements of comprehensive loss:
 Three Months EndedSix Months Ended
June 30,
2024
July 2,
2023
June 30,
2024
July 2,
2023
(In thousands)
Cost of revenue$1,292 $967 $2,663 $1,828 
Research and development4,778 3,311 9,682 7,222 
Sales and marketing2,176 1,670 4,416 3,392 
General and administrative12,674 7,025 22,709 15,122 
Total$20,920 $12,973 $39,470 $27,564 
19



ARLO TECHNOLOGIES, INC.
NOTES TO UNAUDITED CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED)

As of June 30, 2024, all outstanding options were fully vested; therefore, there was no unrecognized compensation cost related to stock options. Approximately $68.2 million of unrecognized compensation cost related to unvested RSUs and PSUs is expected to be recognized over a weighted-average period of 1.1 years as of June 30, 2024.

During the six months ended June 30, 2024 and July 2, 2023, we settled executive and employee bonuses by granting and issuing restricted stock units (non-cash financing activities) that vested immediately amounting to $6.9 million and $6.7 million, respectively.

Note 10.     Income Taxes

The provision for income taxes for the three and six months ended June 30, 2024 was $0.2 million and $0.6 million, respectively, or an effective tax rate of (2.1)% and (3.1)%, respectively. The provision for income taxes for the three and six months ended July 2, 2023 was $0.2 million and $1.0 million, respectively, or an effective tax rate of (3.1)% and (4.9)%, respectively. During the three and six months ended June 30, 2024 and July 2, 2023, we sustained U.S. book losses. Consistent with the prior year periods, we maintained a valuation allowance against our U.S. federal and state deferred tax assets and did not record a tax benefit on these deferred tax assets since it is more likely than not that these deferred tax assets will not be realized.

Provision for income taxes for the three and six months ended June 30, 2024, compared to the prior year periods changed primarily due to (i) foreign-derived intangible income (“FDII”) and higher Section 174 amortization in the U.S. and (ii) the utilization of R&D credit in Ireland to partially offset its tax liability.


Note 11.     Net Loss Per Share

Three Months EndedSix Months Ended
June 30,
2024
July 2,
2023
June 30,
2024
July 2,
2023
(In thousands, except per share data)
Numerator:
Net loss$(11,560)$(7,363)$(21,204)$(21,608)
Denominator:
Weighted average common shares - basic and diluted97,843 92,337 97,051 90,984 
Basic and diluted net loss per share$(0.12)$(0.08)$(0.22)$(0.24)
Anti-dilutive employee stock-based awards, excluded733 1,370 904 3,238 

20



ARLO TECHNOLOGIES, INC.
NOTES TO UNAUDITED CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED)
Note 12.     Segment and Geographic Information

Segment Information

We operate as one operating and reportable segment. Our Chief Executive Officer (“CEO”) is identified as the Chief Operating Decision Maker (“CODM”), who reviews financial information presented on a consolidated basis for purposes of allocating resources and evaluating financial performance.

Geographic Information for Revenue

Revenue consists of gross product shipments and service revenue, less allowances for estimated sales returns, price protection, end-user customer rebates, net changes in deferred revenue, and other channel sales incentives deemed to be a reduction of revenue per the authoritative guidance. Sales and usage-based taxes are excluded from revenue. For reporting purposes, revenue by geographic area is generally based upon the bill-to location of the customer. The following table presents revenue by geographic area. For comparative purposes, amounts in prior period have been recast.
 Three Months EndedSix Months Ended
 June 30,
2024
July 2,
2023
June 30,
2024
July 2,
2023
(In thousands)
United States$63,358 $78,186 $117,733 $134,029 
Spain35,784 19,549 76,190 58,120 
Sweden12,339 7,303 25,600 12,324 
Other countries15,966 10,038 32,124 21,607 
Total$127,447 $115,076 $251,647 $226,080 

Geographic Information for Long-Lived Assets

Long-lived assets include property and equipment, net and operating lease right-of-use assets, net. Our long-lived assets are based on the physical location of the assets. The following table presents long-lived assets by geographic area.
As of
June 30,
2024
December 31,
2023
(In thousands)
United States$11,306 $13,372 
Other countries2,707 2,839 
Total$14,013 $16,211 

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Item 2.Management’s Discussion and Analysis of Financial Condition and Results of Operations

Forward-looking Statements

This Quarterly Report on Form 10-Q (the “Quarterly Report”) contains forward-looking statements within the meaning of Section 27A of the Securities Act of 1933, as amended (the “Securities Act”), Section 21E of the Securities Exchange Act of 1934, as amended (the “Exchange Act”), and the Private Securities Litigation Reform Act of 1995. Such statements are based upon current expectations that involve risks and uncertainties. Any statements contained herein that are not statements of historical fact may be deemed to be forward-looking statements. For example, the words “believes,” “anticipates,” “plans,” “expects,” “intends,” “could,” “may,” “will,” and similar expressions are intended to identify forward-looking statements, including statements concerning our business and the expected performance characteristics, specifications, reliability, market acceptance, market growth, specific uses, user feedback, and market position of our products and technology. Our actual results and the timing of certain events may differ significantly from the results discussed in the forward-looking statements. Factors that might cause such a discrepancy include, but are not limited to, those discussed in “Part II—Item 1A—Risk Factors” and “Liquidity and Capital Resources” below.

All forward-looking statements in this document are based on information available to us as of the date hereof, such information may be limited or incomplete, and we assume no obligation to update any such forward-looking statements. These statements are inherently uncertain and investors are cautioned not to unduly rely upon these statements. The following discussion should be read in conjunction with our unaudited condensed consolidated financial statements and the accompanying notes contained in this Quarterly Report. Unless expressly stated or the context otherwise requires, the terms “we,” “our,” “us,” the “Company,” and “Arlo” refer to Arlo Technologies, Inc. and our subsidiaries.

Business and Executive Overview

Arlo is transforming the ways in which people can protect everything that matters to them with advanced home, business, and personal security services that combine a globally scaled cloud platform, advanced monitoring and analytics capabilities, and award-winning app-controlled devices to create a personalized security ecosystem. Arlo’s deep expertise in cloud services, cutting-edge AI and computer vision analytics, wireless connectivity and intuitive user experience design delivers seamless, smart home security for Arlo users that is easy to setup and engage with every day. Our highly secure, cloud-based platform provides users with visibility, insight and a powerful means to help protect and connect in real-time with the people and things that matter most, from any location with a Wi-Fi or a cellular connection – all rooted in a commitment to safeguard privacy for our users and their personal data.

Since the launch of our first product in December 2014, we have shipped over 34.6 million smart connected devices. As of June 30, 2024, the Arlo platform had approximately 10.0 million cumulative registered accounts across more than 100 countries around the world coupled with approximately 4.0 million cumulative paid subscribers and annual recurring revenue of $235.0 million.

We conduct business across three geographic regions—(i) the Americas; (ii) Europe, Middle-East and Africa (“EMEA”); and (iii) Asia Pacific (“APAC”)—and we primarily generate revenue by selling devices through retail, wholesale distribution, wireless carrier channels, security solution providers, Arlo’s direct to consumer store and paid subscription services. For the three months ended June 30, 2024 and July 2, 2023, we generated total revenue of $127.4 million and $115.1 million, respectively, and loss from operations was $12.8 million and $8.0 million, respectively. For the six months ended June 30, 2024 and July 2, 2023, we generated total revenue of $251.6 million and $226.1 million, respectively, and loss from operations was $23.4 million and $22.2 million, respectively.

Our goal is to continue to develop innovative, world-class smart security solutions to expand and further monetize our current and future user and paid account bases. We believe that the growth of our business is dependent on many factors, including our ability to innovate and launch successful new products on a timely basis and grow our installed base, to increase subscription-based recurring revenue, to invest in channel partnerships and to continue our global expansion. We expect to increase our investment in research and development going forward as we continue to introduce new and
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innovative products and services to enhance the Arlo platform and compete for engineering talent. We also expect our sales and marketing expense to increase in the future as we invest in marketing to drive demand for our products and services.

Key Business Metrics

In addition to the measures presented in our unaudited condensed consolidated financial statements, we use the following key metrics to evaluate our business, measure our performance, develop financial forecasts and make strategic decisions. We believe these key business metrics provide useful information by offering the ability to make more meaningful period-to-period comparisons of our on-going operating results and a better understanding of how management plans and measures our underlying business. Our key business metrics may be calculated in a manner different from the same key business metrics used by other companies. We regularly review our processes for calculating these metrics, and from time to time we may discover inaccuracies in our metrics or make adjustments to better reflect our business or to improve their accuracy, including adjustments that may result in the recalculation of our historical metrics. We believe that any such inaccuracies or adjustments are immaterial unless otherwise stated.
As of
June 30,
2024
% ChangeJuly 2,
2023
(In thousands, except percentage data)
Cumulative registered accounts9,987 27.1 %7,860 
Cumulative paid accounts (1)
3,980 73.9 %2,289 
Annual recurring revenue (“ARR”) (2)
$234,981 21.4 %$193,633 
_________________________
(1)     The number of cumulative paid accounts as of June 30, 2024 included paid accounts managed by Verisure Sàrl (“Verisure”) in our EMEA region which are now onboarded with us. This does not have an impact to our financial statements and key business metrics other than our number of cumulative paid accounts.

(2)     As described further below, in the first fiscal quarter of 2024, we changed the methodology on paid service revenue recognition from a mid-month convention to a daily recognition model. As a result, ARR as of June 30, 2024 was calculated using the daily recognition model while ARR as of July 2, 2023 was calculated using our former methodology, the mid-month convention. ARR as of July 2, 2023 calculated using the daily recognition model does not represent a material change from the mid-month convention over the same period.

Cumulative Registered Accounts. We believe that our ability to increase our user base is an indicator of our market penetration and growth of our business as we continue to expand and innovate our Arlo platform. We define our registered accounts at the end of a particular period as the number of unique registered accounts on the Arlo platform as of the end of such period. The number of registered accounts does not necessarily reflect the number of end-users on the Arlo platform as one registered account may be used by multiple end-users to monitor the devices attached to that household.

Cumulative Paid Accounts. Paid accounts are defined as any account worldwide where a subscription to a paid service is being collected (either by us or by our customers or channel partners, including Verisure).

Annual Recurring Revenue. We believe ARR enables measurement of our business initiatives and serves as an indicator of our future growth. ARR represents the amount of paid service revenue that we expect to recur annually. In the first fiscal quarter of 2024, we changed the methodology on paid service revenue recognition from a mid-month convention to a daily recognition model which recognizes paid service revenue based on the number of service days within the fiscal reporting period, commencing on the start date of the subscription and continuing over the term of the arrangement. Accordingly, the methodology used to calculate ARR was also changed in the first fiscal quarter of 2024 and is now calculated by taking the average daily paid service revenue of the last calendar month in the fiscal quarter, multiplied by 365 days. We believe the daily recognition model aligns with our customers’ subscription period and service usage and allows for a more precise measurement of paid service revenue relative to the former methodology of a mid-month convention, which was based on paid service revenue for the last calendar month in the fiscal quarter, multiplied by 12 months. This change in calculation methodology has no material impact on our financial statements or any previously reported ARR numbers. ARR is a performance metric and should be viewed independently of revenue and deferred revenue, and is not intended to be a substitute for, or combined with, any of these items.
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Impact of Global Geopolitical, Economic and Business Conditions

During the six months ended June 30, 2024, we remained focused on the ongoing conflict in Ukraine, hostilities in the Middle-East, supply chain disruptions, the inflationary macro environment, fluctuating consumer confidence and rising interest rates by preserving our liquidity and managing our cash flow by taking preemptive action to enhance our ability to meet our short-term liquidity needs. These actions include, but are not limited to, proactively managing working capital by closely monitoring customers’ credit and collections, renegotiating payment terms with third-party manufacturers and key suppliers, closely monitoring inventory levels and purchases against forecasted demand, reducing or eliminating non-essential spending, and subleasing or reducing excess office space. We continue to monitor the situation and may, as necessary, reduce expenditures further, borrow under our revolving credit facility, or pursue other sources of capital that may include other forms of external financing in order to maintain our cash position and preserve financial flexibility in response to the uncertainty in the United States and global markets resulting from the ongoing conflict in Ukraine, hostilities in the Middle-East, supply chain disruptions, the inflationary macro environment, fluctuating consumer confidence and rising interest rates, current financial conditions within the banking industry, including the effects of recent failures of other financial institutions, and liquidity levels.


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Results of Operations

We operate as one operating and reportable segment. The following table sets forth, for the periods presented, the unaudited condensed consolidated statements of comprehensive loss data, which we derived from the accompanying unaudited condensed consolidated financial statements:

 Three Months EndedSix Months Ended
 June 30,
2024
July 2,
2023
June 30,
2024
July 2,
2023
 (In thousands, except percentage data)
Revenue:
Products$67,186 52.7 %$64,749 56.3 %$134,679 53.5 %$131,809 58.3 %
Services60,261 47.3 %50,327 43.7 %116,968 46.5 %94,271 41.7 %
Total revenue127,447 100.0 %115,076 100.0 %251,647 100.0 %226,080 100.0 %
Cost of revenue:
Products66,036 51.8 %60,446 52.5 %129,260 51.4 %124,487 55.1 %
Services14,557 11.4 %12,772 11.1 %28,153 11.2 %24,518 10.8 %
Total cost of revenue80,593 63.2 %73,218 63.6 %157,413 62.6 %149,005 65.9 %
Gross profit46,854 36.8 %41,858 36.4 %94,234 37.4 %77,075 34.1 %
Operating expenses:
Research and development19,561 15.3 %17,618 15.3 %40,354 16.0 %35,368 15.6 %
Sales and marketing17,698 13.9 %16,921 14.7 %35,068 13.9 %32,274 14.3 %
General and administrative21,430 16.8 %15,007 13.0 %40,778 16.2 %30,629 13.5 %
Others966 0.8 %341 0.4 %1,445 0.6 %973 0.5 %
Total operating expenses59,655 46.8 %49,887 43.4 %117,645 46.7 %99,244 43.9 %
Loss from operations(12,801)(10.0)%(8,029)(7.0)%(23,411)(9.3)%(22,169)(9.8)%
Interest income, net1,495 1.1 %835 0.8 %2,881 1.1 %1,561 0.7 %
Other income, net
(18)— %52 — %(43)— %13 — %
Loss before income taxes(11,324)(8.9)%(7,142)(6.2)%(20,573)(8.2)%(20,595)(9.1)%
Provision for income taxes236 0.2 %221 0.2 %631 0.2 %1,013 0.5 %
Net loss$(11,560)(9.1)%$(7,363)(6.4)%$(21,204)(8.4)%$(21,608)(9.6)%

Revenue

Our gross revenue consists primarily of sales of devices and prepaid and paid subscription service revenue. We generally recognize revenue from product sales at the time the product is shipped and transfer of control from us to the customer occurs. Our paid subscription services relate to sales of subscription plans to our registered accounts.

Our revenue consists of gross revenue, less customer rebates and other channel sales incentives, allowances for estimated sales returns, price protection, and net changes in deferred revenue. A significant portion of our marketing expenditure is with customers and is deemed to be a reduction of revenue under authoritative guidance for revenue recognition.
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We conduct business across three geographic regions—(i) the Americas; (ii) EMEA; and (iii) APAC—and generally base revenue by geographic region on the bill-to location of the customer.

 Three Months EndedSix Months Ended
 June 30,
2024
% ChangeJuly 2,
2023
June 30,
2024
% ChangeJuly 2,
2023
 (In thousands, except percentage data)
Americas$65,294 (16.4)%$78,136 $122,463 (9.1)%$134,768 
Percentage of revenue51.2 %67.9 %48.7 %59.6 %
EMEA56,827 83.6 %30,958 118,207 48.8 %79,430 
Percentage of revenue44.6 %26.9 %47.0 %35.1 %
APAC5,326 (11.0)%5,982 10,977 (7.6)%11,882 
Percentage of revenue4.3 %5.2 %4.4 %5.3 %
Total revenue$127,447 10.8 %$115,076 $251,647 11.3 %$226,080 

Revenue by classification is as follows:
 Three Months EndedSix Months Ended
 June 30,
2024
% ChangeJuly 2,
2023
June 30,
2024
% ChangeJuly 2,
2023
 (In thousands, except percentage data)
Product revenue$67,186 3.8 %$64,749 $134,679 2.2 %$131,809 
Service revenue60,261 19.7 %50,327 116,968 24.1 %94,271 
Total revenue$127,447 10.8 %$115,076 $251,647 11.3 %$226,080 


Product revenue increased by $2.4 million, or 3.8%, and $2.9 million, or 2.2%, for the three and six months ended June 30, 2024 compared to the prior year periods, respectively, primarily driven by an increase in product shipments in EMEA due to stronger customer demand, partially offset by the decrease in product sales in the Americas and APAC due to seasonality and a reduction in average selling prices (“ASPs”) of our products as we increased promotional activities to stimulate household acquisition and subscriber growth. The increase in product revenue was also attributable to lower sales returns which are partially offset by higher sales incentives that are deemed to be reductions of revenue.

Service revenue increased in all regions by $9.9 million, or 19.7%, and $22.7 million, or 24.1%, for the three and six months ended June 30, 2024 compared to the prior year periods, respectively, primarily due to a 73.9% increase in cumulative paid accounts.

Cost of Revenue

Cost of revenue consists of both product costs and service costs. Product costs primarily consist of the cost of finished products from our third-party manufacturers and overhead costs, including personnel expense for operation staff, purchasing, product planning, inventory control, warehousing and distribution logistics, third-party software licensing fees, inbound freight, IT and facilities overhead, warranty costs associated with returned goods, write-downs for excess and obsolete inventory and excess components, and royalties to third parties. Service costs consist of costs attributable to the provision and maintenance of our cloud-based platform, including personnel, storage, security and computing, IT and facilities overhead.

Our cost of revenue as a percentage of revenue can vary based upon a number of factors, including those that may affect our revenue set forth above and factors that may affect our cost of revenue, including, without limitation, product mix, sales channel mix, registered accounts’ acceptance of paid subscription service offerings, and changes in our cost of goods sold due to fluctuations in prices paid for components, net of vendor rebates, cloud platform costs, warranty and
26

overhead costs, inbound freight and duty costs, and charges for excess or obsolete inventory. We outsource our manufacturing, warehousing, and distribution logistics. We also outsource certain components of the required infrastructure to support our cloud-based back-end IT infrastructure. We believe this outsourcing strategy allows us to better manage our product and service costs and gross margin and allows us to adapt to changing market dynamics and supply chain constraints.

 Three Months EndedSix Months Ended
 June 30,
2024
% ChangeJuly 2,
2023
June 30,
2024
% ChangeJuly 2,
2023
 (In thousands, except percentage data)
Cost of revenue:
Products$66,036 9.2 %$60,446 $129,260 3.8 %$124,487 
Services14,557 14.0 %12,772 28,153 14.8 %24,518 
Total cost of revenue$80,593 10.1 %$73,218 $157,413 5.6 %$149,005 

Product cost of revenue increased 9.2% and 3.8% for the three and six months ended June 30, 2024, respectively, compared to the prior year periods, primarily due to an increase in product shipments, partially offset by decreases in product warranty reserves and inventory reserves.

Service cost of revenue increased 14.0% and 14.8% for the three and six months ended June 30, 2024, respectively, compared to the prior year periods, primarily due to service revenue growth as a result of the increase in cumulative paid accounts, partially offset by cost optimizations.

Gross Profit
 Three Months EndedSix Months Ended
 June 30,
2024
% ChangeJuly 2,
2023
June 30,
2024
% ChangeJuly 2,
2023
 (In thousands, except percentage data)
Gross profit:
Products$1,150 (73.3)%$4,303 $5,419 (26.0)%$7,322 
Services45,704 21.7 %37,555 88,815 27.3 %69,753 
Total gross profit$46,854 11.9 %$41,858 $94,234 22.3 %$77,075 
Gross margin percentage:
Products1.7 %6.6 %4.0 %5.6 %
Services75.8 %74.6 %75.9 %74.0 %
Total gross margin 36.8 %36.4 %37.4 %34.1 %

Product gross profit decreased $3.2 million and $1.9 million for the three and six months ended June 30, 2024, respectively, compared to the prior year periods, primarily driven by a red