Exela Technologies’ Digital Mailroom Solution Continues to Expand its Reach in a Rapidly Changing Business Environment
August 19 2020 - 8:00AM
Exela Technologies, Inc. (“Exela”) (NASDAQ: XELA) today announced
that its Digital Mailroom (DMR) platform has onboarded 100,000
paid users since the start of 2020. This milestone has been
achieved in part due to interest from customers across the globe
who are seeking a solution to the operational challenges brought on
by the COVID-19 pandemic.
DMR is a user-configurable, end-to-end document management
system that digitizes mail and other documents to create secure,
searchable, shareable digital assets. The platform also benefits
from Exela’s proprietary classification technology, which allows
enterprises to intelligently route mail based on type to the
relevant recipient or department without having to implement
complex distribution and routing rules. This provides enterprise
customers with the ability to receive and action critical
correspondence in a timely and relevant fashion and also enables
security teams to monitor volume and type of communications
received outside of the usual electronic channels.
Earlier in 2020, due to a need for a business mail solution that
can be implemented quickly in response to the COVID-19
shelter-in-place orders, Exela optimized DMR for rapid deployment
in as little as one day and up to 10 days for more complex
enterprise deployments. This has enabled Exela to meet the evolving
needs of existing customers and expand its service offering into
other markets, resulting in approximately $34 million in current
DMR sales pipeline since the start of the rapid deployment
initiative.
In addition to business continuity, DMR provides a substantial
opportunity for cost savings and efficiency gains. Thanks to
Exela’s DMR platform, one customer with roughly 500 employees was
able to save $1.4 million annually, which does not take into
account potential additional savings that may be achieved through
real estate downsizing.
"Organizations everywhere have been focused on accelerating
their digital journey to drive automation and efficiency. For those
companies who haven’t begun the process yet, COVID-19 has been a
wakeup call,” said Matt Brown, Global Head of Strategy, Exela
Technologies. “Our goal is to help our customers in any way that we
can, and driving digital adoption and process improvements through
DMR is just one way that we can do that in this challenging
time.”
The DMR platform is part of the Exela Smart Office suite,
which offers innovative solutions spanning reception, storage,
space management, mail management, and other technology-enabled
workforce solutions.
About Exela Technologies
Exela is a business process automation (BPA) leader, leveraging
a global footprint and proprietary technology to provide digital
transformation solutions enhancing quality, productivity, and
end-user experience. With decades of experience operating
mission-critical processes, Exela serves a growing roster of more
than 4,000 customers throughout 50 countries, including over 60% of
the Fortune® 100. With foundational technologies spanning
information management, workflow automation, and integrated
communications, Exela’s software and services include
multi-industry department solution suites addressing finance and
accounting, human capital management, and legal management, as well
as industry-specific solutions for banking, healthcare, insurance,
and the public sector. Through cloud-enabled platforms, built on a
configurable stack of automation modules, and over 21,000 employees
operating in 23 countries, Exela rapidly deploys integrated
technology and operations as an end-to-end digital journey
partner.
Forward-Looking Statements: Certain statements
included in this press release are not historical facts but are
forward-looking statements for purposes of the safe harbor
provisions under The Private Securities Litigation Reform Act of
1995. Forward-looking statements generally are accompanied by words
such as “may”, “should”, “would”, “plan”, “intend”, “anticipate”,
“believe”, “estimate”, “predict”, “potential”, “seem”, “seek”,
“continue”, “future”, “will”, “expect”, “outlook” or other similar
words, phrases or expressions. These forward-looking statements
include statements regarding our industry, future events, the
estimated or anticipated future results and benefits of the
Business Combination, future opportunities for the combined
company, and other statements that are not historical facts. These
statements are based on the current expectations of Exela
management and are not predictions of actual performance. These
statements are subject to a number of risks and uncertainties,
including without limitation those discussed under the heading
“Risk Factors” in Exela’s most recently filed Annual Report on
Form-10-K filed with the Securities and Exchange Commission. In
addition, forward-looking statements provide Exela’s expectations,
plans or forecasts of future events and views as of the date of
this communication. Exela anticipates that subsequent events and
developments will cause Exela’s assessments to change. These
forward-looking statements should not be relied upon as
representing Exela’s assessments as of any date subsequent to the
date of this press release.
Find out more at www.exelatech.com.
Follow Exela on LinkedIn:
https://www.linkedin.com/company/exela-technologies/
Follow Exela on Twitter: https://twitter.com/exelatech
Media Contact: Kevin McLaughlin
E: kevin.mclaughlin@icrinc.com
T: 646-277-1234
Investor Contact: William Maina
E: IR@exelatech.com
T: 646-277-1236
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