ROCHESTER, N.Y., March 30, 2021 /PRNewswire/ -- Vuzix®
Corporation (NASDAQ: VUZI), ("Vuzix" or, the "Company"), a
leading supplier of Smart Glasses and Augmented Reality (AR)
technology and products, is pleased to announce a new partnership
with TechSee, a leader in intelligent visual assistance technology,
to deliver a remote visual assistance solution to field service
technicians using AR and computer vision on Vuzix' M400 and M4000
Smart Glasses.
By leveraging their proprietary AI-driven visual assistance
platform, TechSee enables on-site field service technicians to
receive real-time support from a remotely located expert. The
on-site technician shows the issue or difficulty to the remote
expert using their smart glasses
and receives step-by-step AR-based guidance for a quick
resolution. The technology also enables technicians to receive
assistance in self-service mode without the need to contact a
remote expert, with automated troubleshooting guidance and job
verification using computer vision AI. The technology can recognize
devices and their parts with a 98% accuracy level, while
automatically diagnosing issues and suggesting resolutions. Access
to full technical support while working in the field increases
first-time fix rates, lowers downtime, improves technician
engagement and minimizes training times.
"We are pleased to announce our partnership with Vuzix,"
added Eitan Cohen, Chief Executive Officer at TechSee. "The
synergies between our technology and Vuzix' Smart Glasses have
created a pioneering solution for service organizations who can
benefit from the power of AR and computer vision. This partnership
enables field service organizations to transform their service
delivery and allows them to leverage their data to automate
repetitive tasks and elevate their ROI."
"TechSee's field service solution is a natural fit with our
Smart Glasses, so we are very excited to partner with them to offer
a unique computer vision-powered solution that can help
technicians in both assisted service and self-service modes,"
said Paul Travers, President and Chief Executive Officer at
Vuzix. "Our smart glasses ecosystem continues to expand with
each passing day, and we remain confident that Vuzix is
increasingly well positioned to become the hardware vendor of
choice among a growing number of industry players."
An example of an engine repair using AR computer vision remote
guidance and the Vuzix M400 Smart Glasses can be viewed on YouTube
through the following
link: https://www.youtube.com/watch?v=6YC4PfmBJP0.
Interested parties may contact the Vuzix sales team at
sales@vuzix.com.
About TechSee
TechSee revolutionizes the customer experience domain with the
first visual engagement solution powered by Computer Vision AI and
Augmented Reality. It enables enterprises around the world to
deliver better customer assistance, enhance service quality and
reduce costs. TechSee is led by industry veterans with years of
experience in mobile technologies, artificial intelligence and big
data. The company is headquartered in Tel
Aviv with offices in New
York, London, and
Madrid. For more information,
visit www.techsee.me.
About Vuzix Corporation
Vuzix is a leading supplier of Smart-Glasses and Augmented
Reality (AR) technologies and products for the consumer and
enterprise markets. The Company's products include personal display
and wearable computing devices that offer users a portable
high-quality viewing experience, provide solutions for mobility,
wearable displays and augmented reality. Vuzix holds 184 patents
and patents pending and numerous IP licenses in the Video Eyewear
field. The Company has won Consumer Electronics Show (or CES)
awards for innovation for the years 2005 to 2021 and several
wireless technology innovation awards among others. Founded in
1997, Vuzix is a public company (NASDAQ: VUZI) with offices in
Rochester, NY, Oxford, UK, and Tokyo, Japan. For more information, visit
Vuzix website, Twitter and Facebook pages.
Forward-Looking Statements Disclaimer
Certain statements contained in this news release are
"forward-looking statements" within the meaning of the Securities
Litigation Reform Act of 1995 and applicable Canadian securities
laws. Forward looking statements contained in this release relate
to Vuzix' existing and potential business growth opportunities with
TechSee and among other things the Company's leadership in the
Smart Glasses and AR display industry. They are generally
identified by words such as "believes," "may," "expects,"
"anticipates," "should" and similar expressions. Readers should not
place undue reliance on such forward-looking statements, which are
based upon the Company's beliefs and assumptions as of the date of
this release. The Company's actual results could differ materially
due to risk factors and other items described in more detail in the
"Risk Factors" section of the Company's Annual Reports and MD&A
filed with the United States Securities and Exchange Commission and
applicable Canadian securities regulators (copies of which may be
obtained at www.sedar.com or www.sec.gov). Subsequent events and
developments may cause these forward-looking statements to change.
The Company specifically disclaims any obligation or intention to
update or revise these forward-looking statements as a result of
changed events or circumstances that occur after the date of this
release, except as required by applicable law.
Media and Investor Relations Contact:
Ed McGregor, Director of Investor
Relations
Vuzix Corporation
ed_mcgregor@vuzix.com
Tel: (585) 359-5985
Vuzix Corporation, 25 Hendrix Road, Suite A, West Henrietta, NY 14586 USA,
Investor Information – IR@vuzix.com www.vuzix.com
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SOURCE Vuzix Corporation