DENVER, July 17, 2019 /PRNewswire/ -- TTEC
Holdings, Inc. (NASDAQ: TTEC), a leading digital global
customer experience (CX) technology and services company focused on
the design, implementation and delivery of transformative customer
experience, engagement and growth solutions, has recently been
recognized by Chief Learning Officer magazine as a 2019
LearningElite Silver Award winner.
The LearningElite Awards program from Chief Learning
Officer magazine, a publication of Human Capital
Media, honors the best organizations for learning and
development. This robust, peer-reviewed ranking and benchmarking
program recognizes those organizations that employ exemplary
workforce development strategies that deliver significant business
results. Special emphasis was placed this year on how these
learning teams are helping their organizations adapt to and prepare
for change. Winners were recently announced during the ninth annual
LearningElite Awards program at the CLO Symposium conference.
"TTEC is honored to be recognized as an elite learning
organization and appreciates this award from Chief Learning
Officer," said Steve Pollema,
Executive Vice President, TTEC Digital. "As we design and deliver
interactive employee training and development programs for both our
own employees and as part of the services we provide to our
clients, we're continuously innovating our approach. By
incorporating AI, machine learning and digital innovation alongside
our proven training methodologies, we're driving learner success
and delivering ongoing business value."
TTEC is dedicated to supporting a high-performing workforce
through its leadership program and has designed an innovative,
technology-driven learning environment to drive engagement. The
company's current leadership program is a collection of interactive
and structured career development plans supported by recommended
learning content for the development of essential competency areas.
The program includes a socially powered and gamified learning
environment allowing employees to collaborate, compete, and rate
content.
Program judges stated, "TTEC is doing a lot of things well and
has demonstrated the importance of being willing to overhaul
techniques and make needed changes." They also noted the company's
"innovation underpinning the organizational development strategy:
AI, machine learning and digital innovation." The company was
previously recognized in late 2018 for three additional awards as
part of Chief Learning Officer's Learning in Practice awards
program.
In addition to its internal programs, TTEC provides training
development resource services across a variety of customers and
industries through its learning and performance practice. The
company approaches program development by looking at the complete
employee lifecycle and creating learning strategies which align
with clients' business values. TTEC has created a repeatable and
scalable process to efficiently upskill new and existing employees,
ranging from frontline personnel all the way to the executive
office.
For more information about TTEC's innovation in learning and
development,
visit www.ttec.com/resources/guides/how-the-ai-powered-customer-is-completely-changing-learning-and-development
About TTEC:
TTEC Holdings, Inc. (NASDAQ: TTEC) is a
leading digital global customer experience (CX) technology and
services company focused on the design, implementation and delivery
of transformative customer experience, engagement and growth
solutions. The Company's TTEC Digital business provides
insight-driven, outcome-based and AI-enabled omnichannel cloud
platforms and CX consulting solutions and its TTEC Engage business
delivers operational excellence through customer care, acquisition,
retention, fraud prevention and detection, and content moderation
services. Founded in 1982, the Company's 49,300 employees operate
on six continents across the globe and live by a set of
customer-focused values that guide relationships with clients,
their customers, and each other. To learn more about how TTEC is
bringing humanity to the customer experience, visit
www.ttec.com.
About Human Capital Media (HCM)
Chief Learning Officer magazine's LearningElite
program honors the best organizations for learning and development.
This robust, peer-reviewed ranking and benchmarking program
recognizes those organizations that employ exemplary workforce
development strategies that deliver significant business results.
Developed under the guidance of a group of chief learning officers
and senior learning and development practitioners, the
LearningElite program utilizes best practices in evaluation to rank
the best organizations based upon their impact, size and industries
served. A comprehensive evaluation of learning and development, the
LearningElite also recognizes individual companies for their
efforts in functional areas, including leadership development, use
of technology, executive buy-in, and content development and
delivery, among others. HCM is a publishing group dedicated to
providing organizations with the tools and insights necessary for
success. Brands include Chief Learning Officer,
Workforce and Talent Economy. Through
editorial content, events, research and awards programs, HCM is the
leading voice for companies that care about their people. For
more information, visit www.humancapitalmedia.com.
Investor
Contact
Paul
Miller
+1.303.397.8641
|
Media
Contact
Olivia
Griner
+1.303.397.8999
|
Address
9197 South Peoria
Street
Englewood, CO
80112
|
Contact
ttec.com
+1.800.835.3832
|
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SOURCE TTEC Holdings, Inc.