T-Mobile’s Going Fee-Free for
Fifty.
- What’s the news: Last year alone, Americans paid more
than $9 BILLION in fees to landline ISPs. That’s just the fees.
Today, T-Mobile is launching the Big Fee Deal – it’s $10 off the
old monthly Home Internet price, with no price hikes. Customers can
now get Home Internet for just $50 per month with AutoPay. And no
added fees.
- Why it matters: NINE billion dollars. Every year.
- Who it’s for: The millions of Americans who rely on home
internet for school, work and staying connected, but are tired of
paying billions in ISP fees.
Money doesn’t grow on trees, but for ISPs, it does grow from
fees — to the tune of over $9 BILLION in BS monthly charges just
last year alone. For reference, with $9 billion, you could buy a
fleet of 20 747s. Or you could buy the Lakers AND the Clippers. And
still afford to keep the stars around. $9 billion is A LOT of
money. T-Mobile (NASDAQ: TMUS) today announced the Big Fee Deal
(BFD) — giving Home Internet customers $10 off the old price, every
month, to make up for all those fees created by the landline ISPs.
Millions of Americans can now get T-Mobile Home Internet for just
$50 a month. Flat. You know. The way it should be.
This press release features multimedia. View
the full release here:
https://www.businesswire.com/news/home/20211005005749/en/
Today, T-Mobile announced the Big Fee
Deal — giving customers $10 off Home Internet, every month, to make
up for the years customers have spent paying for BS ISP fees.
(Graphic: Business Wire)
ISPs have been having their way for years, tacking on these
bogus charges every month and getting away with it. There’s a fee
for everything — equipment, installation (even SELF-installation!),
overages, disconnecting early … hey, if you’re a Charter customer,
you’ll even get a fee just to CONNECT to Wi-Fi! And most ISPs
advertise their rates before adding in all that extra cost, leaving
customers with monthly bill shock.
But don’t take our word for it. Here’s a cold, hard look at this
fee mess, according to independent third-party, New America:
Average Installation
Fee
Average Self- Installation
Fee
Average Activation Fee
Average Monthly Modem Rental
Fee
Average Monthly Wi-Fi Router
Rental Fee
Average Overage Penalty
Fee
Average Disconnect Fee
$70.38
$9.34
$26.35
$9.86
$6.13
$9.67/50GB
$195.84
These are just the fees! Fees on top of what customers are
already paying for their monthly service. It’s just flat-out
wrong.
Introducing the BFD
So, just like they did with wireless, T-Mobile is taking on the
ISP industry to right wrongs on behalf of customers. Starting
today, customers can get the Home Internet BFD – it’s $10 off the
old monthly Home Internet price – so customers just pay $50 per
month – period. The Un-carrier is making affordable, reliable home
internet more accessible to millions of Americans, with no extra
fees, no price hikes, no annual contracts, no BS.
“It’s almost hard to fathom that Americans paid ISPs over $9
billion in monthly fees in just one year,” said Dow Draper,
Executive Vice President of Emerging Products at T-Mobile. “All
that money is above and beyond what people already pay in service
costs for something that’s never been more critical. It’s wrong,
it’s unnecessary and we’re tackling it head on. Not only do we not
charge ANY add-on fees, but we’re also making a change to our
price, giving customers $10 off to make up for other ISPs’
long-held backwards practices. We’re bringing an affordable,
reliable option to an industry in desperate need of change.”
For years, landline ISPs have jacked up prices due to limited
access and lack of competition. Across the US, more than 42 million
people do not have access to a single broadband internet provider.
And more than 24 million only have access to one landline provider.
This lack of access and choice has led to high prices, poor
service, and the unhappiest customers in America. ISPs rank dead
last in recent customer satisfaction scores from ACSI. Is anyone
surprised?
Americans have never needed affordable, reliable broadband as
much as they do now. And yet, more than a quarter of Americans
reported being worried about paying their broadband bill last year.
In the wake of the pandemic and so much more trauma, the last thing
Americans need is to worry about their internet bill.
No-BS-No-Fee-ISP
With T-Mobile Home Internet, there’s no annual contract and no
data caps. Compared to a national benchmark, customers can save up
to 50% when they switch to Home Internet. And setup is as easy as
it gets — T-Mobile will mail the gateway directly to your home, so
all you have to do is plug it in, download the app and you’re
connected in less than 15 minutes. Once you’re online, you’ll get
speeds that will let you work, play, stream, chat, game and more.
And if you do have an issue, our dedicated experts are just a call
or message away.
Stay Connected and Entertained
With T-Mobile, customers also get some of the best deals on
their favorite streaming services, making breaking up with big
cable even easier. Customers can get:
- $10 off YouTube TV and Philo
- For a limited time, Apple TV+ is on us with Magenta plans
- PLUS, we’re now offering a free TVision HUB for all new Home
Internet customers
- Of course, we still offer Netflix On Us
- And for a limited time, new and existing customers who activate
a qualified Home Internet line can save 50% on a new hotspot
plan
Availability
Today, T-Mobile Home Internet is available to more than 30
million households nationwide, in more than 600 cities and towns
across the country for just $50 per month. And we’re just getting
started.
Availability is based on network capacity, which is increasing
all the time. See if T-Mobile Home Internet is available for your
home at https://www.t-mobile.com/isp.
Savings compared to 2021 FCC Urban Broadband Rate Survey
Reasonable Comparability Benchmark. Regulatory fees included in
monthly service price for qualifying accounts. During congestion,
Home Internet customers may notice speeds lower than other
customers due to data prioritization. Not available in all areas.
Credit approval required. Without AutoPay, $5 more. May not be
reflected on 1st bill. For use only with T-Mobile Gateway for
in-home use at location provided at activation. If canceling
service, return gateway or pay up to $370. See
T-Mobile.com/OpenInternet for network management and performance
details. Half off Mobile Internet line with monthly bill credits.
Limited-time offer; subject to change. Max 1 discounted line per
qualifying account. Credits may stop if you cancel any lines or
change plans.
About T-Mobile US, Inc.
T-Mobile U.S. Inc. (NASDAQ: TMUS) is America’s supercharged
Un-carrier, delivering an advanced 4G LTE and transformative
nationwide 5G network that will offer reliable connectivity for
all. T-Mobile’s customers benefit from its unmatched combination of
value and quality, unwavering obsession with offering them the best
possible service experience and undisputable drive for disruption
that creates competition and innovation in wireless and beyond.
Based in Bellevue, Wash., T-Mobile provides services through its
subsidiaries and operates its flagship brands, T-Mobile, Metro by
T-Mobile and Sprint. For more information please visit:
http://www.t-mobile.com.
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version on businesswire.com: https://www.businesswire.com/news/home/20211005005749/en/
Media Contacts T-Mobile US, Inc. Media Relations
MediaRelations@t-mobile.com
Investor Relations Contact T-Mobile US, Inc.
investor.relations@t-mobile.com http://investor.t-mobile.com
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