Starbucks and DoorDash Set to Expand Delivery Partnership Nationwide
Northern California, Texas, Georgia, Florida,
and other select markets launch service today, with store coverage
expected in all 50 states by March 2023.
Starbucks Coffee Company (NASDAQ: SBUX) and DoorDash, Inc.
(NYSE: DASH) announced the expansion of their partnership with new
delivery service launching today in Northern California, Texas,
Georgia, Florida and other select markets. Starbucks delivery via
DoorDash will expand to additional markets over the coming months,
with full nationwide availability anticipated in all 50 states by
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the full release here:
Starbucks delivery via DoorDash. (Photo:
This expansion follows on the heels of positive feedback from a
successful pilot in Atlanta, Houston, and Sacramento, and
additional market expansion in Seattle, Portland, and New York City
last year. Through the partnership and as the largest local
commerce platform in the country, DoorDash provides a delivery
platform to enable increased, convenient access to Starbucks
“As customer behaviors evolve, we continue to innovate the
Starbucks Experience to connect with them through meaningful and
valuable digital experiences. Our partnership with DoorDash allows
us to provide our customers with another convenient way to enjoy
Starbucks wherever they are,” said Brooke O’Berry, Starbucks senior
vice president of digital experiences. “Delivery continues to be a
significant growth opportunity for Starbucks, and we’re excited to
reach more customers by partnering with DoorDash, a company known
for their best-in-class service.”
“Our partnership with Starbucks connects even more neighborhoods
across the United States with their favorite beverages and bites,”
said Sanjay Kotte, head of strategic partnerships at DoorDash.
“When you combine the quality of Starbucks handcrafted beverages
and food with the logistics power and geographic scale of DoorDash,
the result is extraordinary for coffee lovers nationwide.”
Convenience for Customers
In the U.S., customers will be able to access Starbucks delivery
via DoorDash on iOS and Android devices, in addition to
DoorDash.com. Key features of the delivery program include:
- Prompt Delivery: Orders placed through the DoorDash
platform will be delivered by an extensive network of Dashers,
designed for expedient and secure delivery so customers can enjoy
their Starbucks beverage and food promptly. Customers can track
their orders through DoorDash from preparation to drop-off.
- Delivered Fresh: Starbucks has developed packaging
solutions to help ensure the quality of hot and cold menu items
including stickers for beverages to avoid spilling, tamper evident
packaging, and delivery-specific cup holders.
- Customization: Starbucks will offer approximately 95% of
its core menu items on DoorDash, and just as they would at
Starbucks, customers can customize their orders within the DoorDash
app, including the ability to choose the amount of syrup, type of
milk and espresso roasts.
DashPass, DoorDash’s monthly membership program, provides
customers ordering from Starbucks on DoorDash with $0 delivery fees
and the lowest service fees available on each order of $12 or more.
Standard delivery and service fees apply to all other orders.
Over the past decade, Starbucks has continued to innovate the
retail experience to connect with customers digitally. Whether
through Starbucks® Rewards, the Starbucks app, or Mobile Order and
Pay, Starbucks has adapted to the changing consumer landscape.
DoorDash (NYSE: DASH) is a technology company that connects
consumers with their favorite local businesses in 27 countries
across the globe. Founded in 2013, DoorDash builds products and
services to help businesses innovate, grow, and reach more
customers. DoorDash is building infrastructure for local commerce,
enabling merchants to thrive in the convenience economy, giving
consumers access to more of their communities, and providing work
that empowers. With DoorDash, there is a neighborhood of good in
Since 1971, Starbucks Coffee Company has been committed to
ethically sourcing and roasting high-quality arabica coffee. Today,
with over 35,000 stores worldwide, the company is the premier
roaster and retailer of specialty coffee in the world. Through our
unwavering commitment to excellence and our guiding principles, we
bring the unique Starbucks Experience to life for every customer
through every cup. To share in the experience, please visit us in
our stores or online at stories.starbucks.com or starbucks.com.
version on businesswire.com: https://www.businesswire.com/news/home/20230117005145/en/
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