HAMPTON, Va., March 26, 2020 /PRNewswire/ -- Old Point
National Bank (Old Point) has rolled out numerous measures to offer
assistance to their consumer and business clients impacted by the
Coronavirus pandemic. Initiatives include emergency lending
programs, payment relief, adjusted branch services, improved
digital access, employee support, and community support.
"The health and financial well-being of our Old Point family
remains our top priority," said Robert F.
Shuford, Jr., Chairman, President & CEO. "In addition to
ensuring uninterrupted delivery of our services, we hope to ease
the financial concerns our clients have during this time. We are
standing up relief programs and adjusting operations to serve our
customers and protect our employees. Together, we will get through
this by taking care of each other."
To support customers facing financial hardship due to the
pandemic, effective immediately, Old Point is ready to provide
several options, including:
- Increased daily Old Point debit card spending limits
- Waived penalties for early CD withdrawals
- Payment deferrals for mortgages, home equity loans, personal
loans, auto loans, and credit cards
- Up to 90 day interest only terms for emergency business
funding
- Expedited SBA application process for qualified businesses
impacted directly or indirectly by the pandemic, including vendors
or other external business partners
- Quick-funded small business loans powered by StreetShares, a
veteran-owned small business loan partner. Through this
relationship, clients can apply for business loans from
$2,000 to $250,000 online and receive funding in as little
as 24 hours after credit approval.
Additional Bank efforts include:
- Moratorium on all new foreclosures
- Customer service channels have been enhanced to help customers
remotely with all questions and concerns
- Personal customer outreach communications by all relationship
managers to encourage conversations and partnerships
- Continual customer communication through Old Point's website,
social media, email, and other digital channels to convey the
latest available information
- Social media efforts focused on spotlighting and supporting
local business partners and non-profits
Due to the State of Emergency declared by the U.S. and State
Governments, as well as out of an abundance of caution for the
safety of our employees and customers, Old Point has limited
its branch lobby traffic to appointment only in addition to
implementing enhanced deep cleaning efforts. Clients are encouraged
to use its drive-thrus, ATMs, night depositories, and online and
mobile banking tools for conducting transactions. Old Point's
technology capabilities have allowed for many of its employees to
work remotely while still delivering services in accordance with
compliance and security policies.
For over 95 years, Old Point has been a trusted Hampton Roads community bank. Old Point is
prepared to meet the needs of our community and has solutions
available to address the specific challenges unfolding as a result
of this pandemic. Rob Shuford, Jr.
added, "Old Point has been able to quickly pivot and respond to our
changing environment. As we emerge from this crisis, Old Point and
our community will be poised for even greater success as a result
of how well we have adapted and responded to this situation."
To find the most up-to-date information regarding Old Point's
response to the Coronavirus pandemic, including additional measures
the Bank is taking, please visit our website at
OldPoint.com/coronavirus-info. Customers in need of assistance
should contact their branch manager, relationship manager, or call
Old Point's Customer Service Center at 757.728.1290 to discuss
their individual circumstances and the potential solutions
available to them. All programs are subject to bank approval, are
effective immediately and will continue as needed.
ABOUT OLD POINT NATIONAL BANK
Old Point National Bank
is a wholly owned subsidiary of Old Point Financial Corporation
(NASDAQ: OPOF) with branches throughout Hampton Roads, VA. It is a full service bank
offering a wide range of financial services, from solutions focused
on individuals and small businesses to comprehensive commercial
services. For additional information, please visit
OldPoint.com.
Contact: Laura Wright, VP/Marketing Director, 757.728.1743
or lwright@oldpoint.com
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SOURCE Old Point National Bank