Okta and Salesforce Partner to Build Trust with Work.com
October 07 2020 - 9:00AM
Business Wire
New integration gives the world’s largest
organizations secure access to tools designed to help keep
employees, customers, and communities safe
Okta, Inc. (NASDAQ:OKTA), the leading independent provider of
identity for the enterprise, and Salesforce (NYSE: CRM), the global
leader in CRM, today at Okta Showcase, announced a partnership and
new integration between the Okta Identity Cloud and Salesforce
Work.com designed to help organizations and communities build trust
with their employees and customers.
Innovative, forward-looking organizations across every industry
have long understood the importance of investing in technology to
reduce costs, drive operational efficiency, and accelerate business
growth, revenue, and profit. As COVID-19 forced companies around
the world to rely on technology to work remotely and virtually
connect with customers, the pandemic not only accelerated the
digital transformation of every organization, but it has also
showcased the importance of trust in technology.
To foster trust and resiliency across their customer bases, Okta
will integrate the Okta Identity Cloud, its independent and neutral
platform, with Salesforce Work.com, a set of solutions from
Salesforce designed to help businesses and organizations around the
world reopen safely, which includes shift management; manual
contact tracing; emergency response management; and more. The Okta
Identity Cloud will help leaders across HR, Workplace, and IT
organizations to quickly and securely deploy Work.com while also
providing security and protection for these solutions regardless of
location.
“Okta is the identity company that stands for trust, and that
has taken on new weight during the pandemic. We’ve helped
organizations move to remote work and keep their people employed
and productive, even when they can’t be in an office. We’re also
giving organizations the solutions and tools to build secure,
seamless customer experiences, empowering them to still generate
revenue and drive growth,” said Todd McKinnon, Chief Executive
Officer and co-founder, Okta. “We take our responsibility as a
business enabler seriously, and so does Salesforce. We look forward
to partnering closely to provide our customers with secure,
delightful experiences so they can safely and effectively engage
with their communities, now and into the future.”
“The new normal demands a new way to work, and as technology
companies, it’s our job to reduce as much friction as possible for
companies so they can treat their employees like valued customers,”
said Sarah Franklin, Executive Vice President and General Manager,
Platform, Trailhead and AppExchange, Salesforce. “We’re excited for
Okta to integrate with Work.com to make reopening even easier for
our customers and to help them with long-term business resilience
and continuity. Together, we’ll increase IT productivity and
provide employees with a seamless experience.”
By combining identity management from Okta with Salesforce’s
solutions to meet new workplace challenges, the two companies will
help to provide organizations with a secure, automated, and
seamless experience. The partnership is designed to offer customers
the ability to:
- Streamline the end user experience to increase
productivity: Leveraging their existing identity providers or
corporate directories such as Active Directory, Salesforce
customers may enable employees to sign-in to Work.com with a single
click. At a time when organizations are increasingly relying on
contractors and partners, customers may offer this seamless
experience to third parties by integrating with partner directories
or storing identity information in Okta Universal Directory, which
can increase productivity across their extended enterprise.
- Increase time to value and security with automated
provisioning: With Okta Lifecycle Management, IT administrators
may synchronize data from HR systems, such as Workday, to Work.com
to automatically create users in Work.com, helping organizations to
quickly and securely deploy Work.com while reducing the burden on
IT teams. By leveraging Okta Workflows, IT administrators can take
this automated provisioning a step further by assigning users in
specific roles to Salesforce Permission Set Groups, introducing
granular controls for which tasks and records those users can
access within Work.com.
- Protect sensitive data by enforcing tighter controls:
The integration between the Okta Identity Cloud and Work.com is
designed to enable IT leaders to easily provision and deprovision
users, establish fine-grained controls for permissions, and enforce
multi-factor authentication for specific users or groups with
potential access to sensitive data in Work.com while helping to
provide security and protection for their organizations.
Organizations, such as CarMax, which leverage both the Okta
Identity Cloud and Salesforce platform to deliver secure and
seamless experiences for their people will benefit from the
expanded partnership.
“As the nation’s largest retailer of used cars, we’ve
revolutionized car buying by giving our customers an honest, high
integrity and transparent experience that’s truly on their terms.
We expect the same from our technology providers, and Okta and
Salesforce are trusted partners. We leverage both the Okta Identity
Cloud and the Salesforce platform to deliver a personalized, secure
customer experience,” said Shamim Mohammad, Senior Vice President
and Chief Information and Technology Officer, CarMax. “Salesforce
is foundational for all of CarMax’s customer interactions and
provides a 360-degree view of our customers so we can seamlessly
integrate our store and online experiences, and Okta is the secure
entry point for any customer engagement with CarMax. We look
forward to seeing how they’ll work together to drive further
innovations in the customer experience.”
For more information about the Work.com integration visit:
www.okta.com/partners/Salesforce/Work
About Okta
Okta is the leading independent provider of identity for the
enterprise. The Okta Identity Cloud enables organizations to
securely connect the right people to the right technologies at the
right time. With over 6,500 pre-built integrations to applications
and infrastructure providers, Okta customers can easily and
securely use the best technologies for their business. More than
8,950 organizations, including JetBlue, Nordstrom, Slack, T-Mobile,
Takeda, Teach for America and Twilio, trust Okta to help protect
the identities of their workforces and customers.
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Lindsay Life press@okta.com
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