BURLINGTON, Mass., Aug. 20, 2020 /PRNewswire/ -- Nuance®
Communications, Inc. (NASDAQ: NUAN) announced the advancement
of Nuance's virtual assistant technology for customers
using the Epic electronic health record (EHR). Built upon
Nuance's leading Dragon Medical solution already used by more than
550,000 physicians, Nuance's virtual assistant integration with Hey
Epic! enables clinicians to conversationally navigate the EHR,
search for information, place orders, and seamlessly switch
hands-free between voice assistant and dictation.
Virtual assistant technology is viewed as essential to enable
clinicians to complete administrative and clinical tasks more
efficiently and easily during in-person and virtual visits – to
improve both physician and patient experiences before, during, and
after each encounter.
Nuance first announced the integration of the Nuance
virtual assistant functionality in the Epic EHR in 2018. Since
then, nearly 80,000 physicians and nurses using Epic have licensed
access to Nuance virtual assistant technology in Epic Haiku and
Epic Rover mobile apps to conversationally navigate the EHR more
efficiently, while conveniently retrieving information such as
schedules, patient information, laboratory results, medication
lists and visit summaries.
"I have been using Nuance virtual assistant technology with Hey
Epic! in the Haiku mobile application to quickly navigate the EHR,
access and dictate clinical notes, and complete other tasks simply
by using my voice. This saves time that can be dedicated to
patients instead of searching through documentation. Now, having
access to this technology in Hyperspace will further our ability to
gain situational awareness and access to accurate, timely
information that helps us treat the patient to the best of our
ability in the moment," said Dr. Patrick
Guffey, CMIO, Children's Hospital Colorado.
"We have long focused our conversational AI innovation on
keeping a healthy balance for physicians and nurses between
necessary administrative tasks and their primary clinical work,"
said Peter Durlach, senior vice
president, strategy and new business development, Nuance. "Our
virtual assistant and ambient intelligence solutions are not just
addressing that balance – they are helping to power the digital
transformation of healthcare."
The Nuance virtual assistant technology for Hey Epic! in
Hyperspace is available through Dragon Medical One, Nuance's
leading cloud-based solution for clinical documentation. To learn
more, click here.
About Nuance Healthcare
Nuance provides intelligent
systems that support a more natural and insightful approach to
clinical documentation, freeing clinicians to spend more time
caring for patients. Nuance healthcare solutions capture, improve,
and communicate more than 300 million patient stories each year,
helping more than 550,000 clinicians in 10,000 global healthcare
organizations to drive meaningful clinical and financial outcomes.
Nuance's award-winning clinical speech recognition, medical
transcription, CDI, coding, quality, and medical imaging solutions
provide a more complete and accurate view of patient care.
About Nuance Communications, Inc.
Nuance
Communications (NASDAQ: NUAN) is the pioneer and leader in
conversational AI innovations that bring intelligence to everyday
work and life. The company delivers solutions that understand,
analyze, and respond to people – amplifying human intelligence to
increase productivity and security. With decades of domain and AI
expertise, Nuance works with thousands of organizations globally
across healthcare, financial services, telecommunications,
government, and retail – to empower a smarter, more connected
world. For more information, please visit www.nuance.com.
Trademark reference: Nuance and the Nuance logo are
registered trademarks or trademarks of Nuance Communications, Inc.
or its affiliates in the United
States and/or other countries. All other trademarks
referenced herein are the property of their respective
owners.
Media Contact:
Caitlyn
Keating
+ 781.565.8926
Caitlyn.Keating@nuance.com
View original content to download
multimedia:http://www.prnewswire.com/news-releases/nuance-advances-conversational-ai-with-dragon-medical-virtual-assistant-for-hey-epic-virtual-assistant-in-epic-hyperspace-301115268.html
SOURCE Nuance Communications, Inc.