BURLINGTON, Mass., Aug. 17, 2020 /PRNewswire/ -- Nuance
Communications, Inc. (NASDAQ: NUAN) today announced the
availability of its cloud-based Dragon Professional Anywhere speech
recognition solution in the United
States across multiple markets including law enforcement,
social services, financial services, and legal. This
next-generation AI-powered solution enables police officers, social
workers, customer service agents, and lawyers to create
high-quality documentation more efficiently, securely, and at
scale, while reducing cost and boosting productivity. Already
available in the U.K., France,
the Netherlands, Sweden, and Germany, Dragon Professional Anywhere
customers in the U.S. can now use Nuance's speech recognition
solutions anywhere, anytime.
The continued expansion of Dragon Professional Anywhere is
driven by the increasing demand for cloud technology to meet the
needs of modern business environments. Forrester Research reports
that companies are ramping up investments in cloud-based tools to
facilitate extended periods of working from home, a trend that is
poised to continue post-pandemic and expected to better prepare
organizations for the now dynamic post-COVID economic recovery.
"Because the world's workforce is operating in new and
unprecedented ways, it's crucial to equip organizations of all
sizes with solutions that allow for seamless, secure business
continuity," said Joe Petro, CTO,
Nuance. "Dragon Professional Anywhere offers scalable deployment
options, helping companies reduce costs, realize productivity
gains, and improve customer care for industries worldwide."
Built on decades of deep vertical market expertise and
investments in conversational AI advancements, Dragon Professional
Anywhere extends the usability and value of applications across a
variety of vertical markets, including:
- Law enforcement: With an addressable market of 900,000
police officers in the United
States, Dragon Professional Anywhere builds on the
success of Dragon Law Enforcement to capture incident reports and
field notes from anywhere. The solution enhances the use of
web-based Computer-Aided Dispatch and Records Management Systems
(CAD/RMS), leveraging advancements in wireless communications over
5G networks to help streamline data access for police
agencies.
- Social services: With an addressable market of 350,000
social workers in the United
States, Dragon Professional Anywhere supports clients'
HIPAA-compliant efforts to help mitigate the often-fragmented
workflows of social workers through effective and appropriate
authoring, sharing, and streamlining of agency communications.
Social services professionals can use Dragon Professional Anywhere
to securely capture and access casework and client files with
immediacy and specificity at the point of interaction.
- Banking and financial services: With an addressable
market of 280,000 financial advisors in the United States, banking, financial
services, and insurance markets are key industries supporting
growth in cloud-technology. Banking professionals and financial
advisors in the U.S. can use Dragon Professional Anywhere to help
scale and deliver better and more accurate client-focused customer
service by quickly memorializing client interactions, document
disclosures, and detailed action plans, without focusing on
cumbersome documentation demands.
- Legal: Also launching today is Dragon Legal Anywhere, a
cloud-hosted speech recognition solution built on Dragon
Professional Anywhere with specialized legal vocabulary to speed
the completion of critical work whether in the courtroom, in the
office, or at home. According to the ABA Journal, "The advent of
voice-recognition dictation has ushered in an entirely new and
streamlined way to dictate documents." Dragon Legal Anywhere
enables law firms to reach new productivity levels by eliminating
the need for manual transcription, keeping the focus on client risk
mitigation, compliance demands, and lowered costs to secure client
retention.
Dragon Professional Anywhere and Dragon Legal Anywhere include
access to Dragon Anywhere Mobile at no extra cost, equipping
professionals who work in the field, such as social workers and law
enforcement officials, to capture critical information at the point
of interaction to create, edit, format, and share documents
directly from their mobile device from anywhere at any time. Hosted
in the Microsoft Azure-certified hosting infrastructure, Dragon
Professional Anywhere and Dragon Legal Anywhere users benefit from
secure and responsive performance across devices, while seamlessly
gaining access to the latest security and performance
improvements.
Click here for more information on Dragon Professional Anywhere
and here to learn about Dragon Legal Anywhere.
About Nuance Communications, Inc.
Nuance Communications (NASDAQ: NUAN) is the pioneer and leader
in conversational AI innovations that bring intelligence to
everyday work and life. The company delivers solutions that
understand, analyze, and respond to people – amplifying human
intelligence to increase productivity and security. With decades of
domain and AI expertise, Nuance works with thousands of
organizations globally across healthcare, financial services,
telecommunications, government, and retail – to empower a smarter,
more connected world. For more information, please visit
www.nuance.com.
Trademark reference: Nuance and the Nuance logo are
registered trademarks or trademarks of Nuance Communications, Inc.
or its affiliates in the United
States and/or other countries. All other trademarks
referenced herein are the property of their respective
owners.
Media Contact
Dayna McCoubrey
Tel: 781-565-4728
Email: Dayna.McCoubrey@nuance.com
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SOURCE Nuance Communications, Inc.