By Tim Higgins and Parmy Olson
This article is being republished as part of our daily
reproduction of WSJ.com articles that also appeared in the U.S.
print edition of The Wall Street Journal (May 7, 2020).
Uber Technologies Inc. and smaller rival Lyft Inc. are bracing
for a new reality in ride-hailing: fewer passengers for the
foreseeable future.
Uber said Wednesday it is cutting about 14% of its workforce and
smaller rival Lyft, which cut about 17% of its staff last week, is
responding to the coronavirus pandemic with aggressive cost cutting
to ride out the exceptional challenge to their businesses.
Lyft reported first-quarter earnings Wednesday that seemed
resilient to the worst of the pandemic, but they only incorporated
a couple of weeks of the impact, through the end of March. In
April, as global travel ground to a halt and local governments
ordered people to shelter in place, ridership plunged 75%, the
company said.
"Even as shelter-in-place orders and travel restrictions are
modified or lifted, we anticipate that continued social distancing,
altered consumer behavior and expected corporate cost cutting will
be significant headwinds for Lyft," Chief Executive Logan Green
said during a conference call with analysts. "Rider demand on our
platform will be down for the foreseeable future."
The pandemic has challenged the very business model that
supercharged Uber and Lyft. They grew into some of the world's most
valuable startups shuttling people to and from restaurants, offices
and airports by connecting customers with drivers. The San
Francisco-based ride-sharing companies are now facing existential
questions about what life will look like after the pandemic and
whether people will still want such services and can afford
them.
Lyft posted its first sequential drop in quarterly ridership
since becoming a public company last year. The business threat
comes as both companies, before the pandemic, had been trying to
improve their profitability to appease investors that had grown
increasingly worried about the hefty losses they were incurring in
their rush to grow.
Wednesday, Uber said it was cutting about 3,700 workers and that
Chief Executive Dara Khosrowshahi agreed to waive his base salary
for the rest of the year. Last week, Lyft said it was cutting more
than 900 jobs and putting some employees on unpaid furloughs as
well as trimming salaries.
Mr. Khosrowshahi, in a memo to employees, hinted at more cuts to
come, telling workers that the job reductions were part of a
broader exercise to adjust the company's cost structure and that he
expected a further and final update on that effort within the next
two weeks.
"We are looking at many scenarios and at each and every cost,
both variable and fixed, across the company," he said in the memo.
"We want to be smart, to move fast, to retain as many of our great
people as we can, and treat everyone with dignity, support and
respect."
The CEO acknowledged the pain of the action in his memo: "Days
like this are brutal." Uber reports its earnings Thursday.
Lyft posted a loss of $398.1 million on sales of $955.7 million.
The better-than-expected sales figure helped to lift beaten-down
Lyft shares in after-hours trading. The stock, down 39% in 2020
before the results, rose 19% to $31.10 in late trading
Wednesday.
Lyft ridership grew 3% in the three months through March 31 from
the year-ago period, but the number of active riders declined to
21.2 million in the first quarter from 22.9 million in the October
through December period.
The company has suspended its full-year guidance because of
uncertainty about the business effects from the pandemic and
shelved a commitment to post its first profitable quarter on an
adjusted basis by the end of next year.
"We are responding to the pandemic with an aggressive
cost-reduction plan that will give us an even leaner expense
structure and allow us to emerge stronger," Mr. Green said.
Even with the uncertainty over future ridership, Mr. Green said
that consumers, in the wake of the pandemic, may choose to avoid
public transportation in favor of the products it offers: ride-,
bike- and scooter-sharing.
The company said cost savings, including the layoffs and
overhead-expense reductions, will reduce annualized expenses by
about $300 million by the fourth quarter of this year compared with
previous projections. The company also said it slashed
capital-expenditure plans for the year to $150 million from $400
million.
Lyft ended the quarter with $2.7 billion of cash and other funds
it can quickly tap.
Uber's share price, off 6.5% in 2020, has held up better than
Lyft's, in part because of its food-delivery operations. Online
ordering from grocery stores and restaurants has surged since the
U.S. declared a national emergency in March.
Analysts will be looking closely at Uber's results to better
understand what an increase of its Eats food-delivery business
means to the bottom line. Pressure on fees from restaurants and
local governments could offset any increase in demand because of
Covid-19, Wedbush Securities analyst Daniel Ives said.
Before the pandemic, Uber was spending heavily to grow Eats as
it faced heavy competition from DoorDash Inc. and Postmates Inc. In
the fourth quarter, Uber said Eats' adjusted loss from operations
widened by 66% to $461 million from the year-earlier quarter.
Lyft said Wednesday that it has no plans to enter the
food-delivery business.
Uber and Lyft have faced pressure from regulators and lawmakers
over how their drivers are classified, and on Tuesday California
sued the companies, citing the state's gig-economy law that became
effective Jan. 1. The state said the ride-hailers' decision to
classify drivers as contractors rather than employees has deprived
them of rights such as paid sick leave and unemployment insurance
-- two issues made more visible during the pandemic.
Lyft Chief Financial Officer Brian Roberts says cost-cutting
measures the ride-hailing company is implementing could ease the
path to profitability. Mr. Roberts says measures taken now mean
Lyft can be profitable at a ride volume 15% to 20% below what it
initially thought. "The actual timing," he said, "will depend on
the speed of the recovery. It could be earlier or later."
Corrections & Amplifications Dara Khosrowshahi is the chief
executive of Uber. An earlier version of this article misspelled
his last name.
Write to Tim Higgins at Tim.Higgins@WSJ.com and Parmy Olson at
parmy.olson@wsj.com
(END) Dow Jones Newswires
May 07, 2020 02:47 ET (06:47 GMT)
Copyright (c) 2020 Dow Jones & Company, Inc.
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