Credit union selects Jack Henry for open
infrastructure and culture
MONETT,
Mo., June 9, 2025 /PRNewswire/ -- Jack
Henry™ (Nasdaq: JKHY) announced that Triangle Credit Union has
chosen Jack Henry's Symitar® platform and
complementary products to better serve members and maintain a
competitive market position.
Triangle Credit Union, which operates eight
branch locations and services members across southern New Hampshire and Massachusetts, has grown steadily to support
its community. In 1993, the credit union had around $70 million in assets and two branches. Today,
the credit union supports nearly 58,000 members and manages
$839 million in assets. Triangle
offers a full range of personal and business financial services and
is committed to meeting members' needs through progressive,
cost-efficient solutions while maintaining a strong financial
foundation.
The credit union wanted a proven technology
provider to support continued growth and help it efficiently expand
services. They valued Jack Henry's open infrastructure, which
offers the flexibility to integrate third-party providers of their
choice. Triangle also appreciated Jack Henry's wide range of
products and services, which helps minimize vendor management
demands. For example, the credit union is a leader in business
lending and prioritized Jack Henry's fully integrated origination
experience. With Jack Henry LoanVantage™,
Triangle Credit Union will replace multiple vendors and manual
processes with a single platform that supports commercial lending
and delivers the data and reporting the institution needs.
"Our decision-making process was very thorough,"
said Scott MacKnight, CEO and
President of Triangle. "We gathered feedback from all stakeholders
– every department had a voice in our meetings – and Jack Henry was
incredibly patient, making our employees feel comfortable
throughout the process. I am confident that we made the right
choice; Jack Henry will be critical to scaling the financial
services that set us apart, while maintaining the high level of
member satisfaction that has defined our credit union's reputation
for more than 80 years."
Culture was another key factor in the decision.
Triangle appreciated Jack Henry's open atmosphere, specifically the
ongoing support, transparent communication, and accessibility to
senior-level executives. The structure gave them the confidence to
transition from in-house to Jack Henry's private cloud environment,
strengthening the credit union's disaster recovery and business
continuity to protect members' data and ensure secure access to
their finances. The credit union also plans to be an early adopter
of the cloud-native, API-first Jack Henry Platform™, which will
unify core, digital, and all other services into a single ecosystem
for innovation.
"Investing in a new technology infrastructure is
a huge decision, one that will shape the future of a credit union
for many years to come," said Brynn
Ammon, President of Credit Union Solutions at Jack Henry.
"That is why we are excited to welcome Triangle as a client and to
provide them with the foundation they need to support their
business goals, maintain a strong competitive position, and prepare
for whatever the future may bring. We look forward to growing
alongside them and contributing to their rich reputation."
About Jack Henry & Associates,
Inc.®
Jack Henry™ (Nasdaq: JKHY) is a well-rounded financial technology
company that strengthens connections between financial institutions
and the people and businesses they serve. We are an S&P 500
company that prioritizes openness, collaboration, and user
centricity – offering banks and credit unions a vibrant ecosystem
of internally developed modern capabilities as well as the ability
to integrate with leading fintechs. For nearly 50 years, Jack Henry
has provided technology solutions to enable clients to innovate
faster, strategically differentiate, and successfully compete while
serving the evolving needs of their accountholders. We empower
approximately 7,500 clients with people-inspired innovation,
personal service, and insight-driven solutions that help reduce the
barriers to financial health. Additional information is available
at www.jackhenry.com.
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SOURCE Jack Henry & Associates, Inc.