ISG Provider Lens™ report finds U.K. companies also
interested in low-code development techniques
LONDON, Jan. 6, 2020 /PRNewswire/ -- Enterprises in the
U.K. are seeking next-generation application development and
maintenance providers to help them integrate machine learning and
agile methods into their development processes, according to a new
report published today by Information Services Group (ISG) (Nasdaq:
III), a leading global technology research and advisory firm.
The 2019-2020 ISG Provider Lens™ Next-Gen Application
Development & Maintenance (ADM) Services Report for the U.K.
finds ADM providers serving this market increasingly using machine
learning and other automation to identify and predict incidents in
application service management. ADM providers are pushing the
benefits to their enterprise clients by optimizing costs and
focusing on continuous quality improvements.
Artificial intelligence and machine learning algorithms are
generating cognitive and predictive analytics insights for
U.K. enterprises, including automated business modeling and
business process migration, the report says.
U.K. enterprises are also interested in agile development
processes, but service providers must show differentiated
capabilities to attract attention in the market, the report says.
Many service providers are scaling their agile practices to drive
organization-wide agile transformation for their clients.
"Application outsourcing has evolved from a waterfall-based
traditional development approach into one using disruptive,
agile-based operating models, making the core development model a
direct competitive advantage for many enterprises," said
Barry Matthews, partner and head of
ISG U.K. "Enterprise client requirements are currently led by
mobile and other emerging technologies which, in turn, are fueling
the transformation of the application services landscape."
The report also sees a growing interest in low-code development
among enterprise clients in the U.K. While low-code development is
still new to the market, clients are interested in this
technique because it enables faster prototyping and rapid
deployment. Many service providers are partnering with or acquiring
niche low-code vendors to enhance their agile development
capabilities.
In the area of continuous testing, service providers are
offering U.K. clients test automation services in various quality
assurance tasks, the report says. Enterprises are seeking service
providers that can provide end-to-end continuous testing as a
service, and many service providers are investing in AI and machine
learning technologies to enhance their continuous testing
services.
The report also sees growth in the DevOps services market, with
U.K. enterprises interested in benefits such as enhanced
communication and increased collaboration within teams. Many
clients and service providers are also focused on using AI and
machine learning with DevOps as a way to collect more data on how
people interact with applications, the report says.
The 2019-2020 ISG Provider Lens™ Next-Gen Application
Development & Maintenance (ADM) Services Report for the U.K.
evaluates the capabilities of 36 providers across four quadrants:
Next-Gen ADM, Agile Development, Continuous Testing and DevOps
Consulting.
The report names Capgemini, HCL, Infosys and TCS as leaders in
all four quadrants, and Cognizant as a leader in three. DXC
Technology and IBM are named leaders in two quadrants, and
Accenture, Mindtree and Wipro are named leaders in one.
A customized version of the report is available from
Capgemini.
The 2019-2020 ISG Provider Lens™ Next-Gen Application
Development & Maintenance (ADM) Services Report for the U.K. is
available to ISG Insights™ subscribers or for one-time purchase on
this webpage.
About ISG Provider Lens™ Research
The ISG Provider Lens™ Quadrant research series is the only
service provider evaluation of its kind to combine empirical,
data-driven research and market analysis with the real-world
experience and observations of ISG's global advisory team.
Enterprises will find a wealth of detailed data and market analysis
to help guide their selection of appropriate sourcing partners,
while ISG advisors use the reports to validate their own market
knowledge and make recommendations to ISG's enterprise clients. The
research currently covers providers offering their services
globally, across Europe and
Latin America, as well as in the
U.S., Germany, the U.K., the Nordics and Brazil, with additional markets to be added in
the future. For more information about ISG Provider Lens research,
please visit this webpage.
The series is a complement to the ISG Provider Lens Archetype
reports, which offer a first-of-its-kind evaluation of providers
from the perspective of specific buyer types.
About ISG
ISG (Information Services Group) (Nasdaq: III) is a leading
global technology research and advisory firm. A trusted business
partner to more than 700 clients, including more than 70 of the top
100 enterprises in the world, ISG is committed to helping
corporations, public sector organizations, and service and
technology providers achieve operational excellence and faster
growth. The firm specializes in digital transformation services,
including automation, cloud and data analytics; sourcing advisory;
managed governance and risk services; network carrier services;
strategy and operations design; change management; market
intelligence and technology research and analysis. Founded in 2006,
and based in Stamford, Conn., ISG
employs more than 1,300 digital-ready professionals operating in
more than 20 countries—a global team known for its innovative
thinking, market influence, deep industry and technology expertise,
and world-class research and analytical capabilities based on the
industry's most comprehensive marketplace data. For more
information, visit www.isg-one.com.
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