STAMFORD, Conn., Dec. 17, 2019 /PRNewswire/ -- Enterprises in
the U.S. are looking for next-generation application development
and maintenance providers to help them manage and modernize legacy
software while moving to more agile development methodologies,
according to a new report published today by Information Services
Group (ISG) (Nasdaq: III), a leading global technology research and
advisory firm.
The 2019 ISG Provider Lens™ Next-Gen Application
Development & Maintenance (ADM) Services Report for the U.S.
finds service providers focused on addressing changing enterprise
requirements by using artificial intelligence and machine learning
to reduce the number of software defects and offer dynamic resource
management. Automation is gaining traction among providers in the
areas of operations and service management, where repetitive
functions like monitoring, patching and ticket management are being
streamlined.
Service providers are also accelerating the applications
development lifecycle by integrating agile methodologies such as
scrum, Kanban and extreme programming, the report adds. Some
providers are increasing their proximity to customers by setting up
co-located teams with scrum masters and agile coaches.
"Applications development outsourcing has evolved from a
waterfall-based, traditional approach into one using disruptive,
agile-based methods, making the core development model a direct
competitive advantage for many enterprises," said Jan Erik Aase, director and global leader, ISG
Provider Lens Research. "Enterprise client requirements are led
currently by mobile and other emerging technologies which, in turn,
are fueling the transformation of the application services
landscape."
Enterprises are adapting to these changing
requirements with faster applications releases and
deployments enabled by DevOps and agile methodologies, the report
says.
In addition, continuous testing has become a mainstream practice
of service providers and an integral part of their agile and DevOps
focus, the report says. The so-called "shift left" practice is
becoming the standard in the continuous testing domain. Providers
increasingly are using automation within the continuous testing
lifecycle to accelerate application release. Many providers are
also using AI in testing platforms to improve agility and
predictability.
The report also sees growth in the DevOps services market, with
a growing overlap between the DevOps and agile methodologies.
Leading service providers are integrating their services with key
DevOps principles of people over process and tools, lean
management, continuous integration and continuous delivery and
feedback.
The 2019 ISG Provider Lens™ Next-Gen Application
Development & Maintenance (ADM) Services Report for the U.S.
evaluates the capabilities of 29 providers across four quadrants:
Next-Gen ADM, Agile Development, Continuous Testing and DevOps
Consulting.
The report names Cognizant, HCL, Infosys, TCS and Wipro as
leaders in all four quadrants, and Capgemini, DXC Technology, IBM
and Mindtree as leaders in three. Accenture, Atos, Birlasoft,
Hexaware, LTI and Tech Mahindra are named leaders in one
quadrant.
Customized versions of the report are available from Atos,
Capgemini and Mindtree.
The 2019 ISG Provider Lens™ Next-Gen Application
Development & Maintenance (ADM) Services Report for the U.S. is
available to ISG Insights™ subscribers or for one-time purchase on
this webpage.
About ISG Provider Lens™ Research
The ISG Provider Lens™ Quadrant research series is the only
service provider evaluation of its kind to combine empirical,
data-driven research and market analysis with the real-world
experience and observations of ISG's global advisory team.
Enterprises will find a wealth of detailed data and market analysis
to help guide their selection of appropriate sourcing partners,
while ISG advisors use the reports to validate their own market
knowledge and make recommendations to ISG's enterprise clients. The
research currently covers providers offering their services
globally, across Europe and
Latin America, as well as in the
U.S., Germany, the U.K., the Nordics and Brazil, with additional markets to be added in
the future. For more information about ISG Provider Lens research,
please visit this webpage.
The series is a complement to the ISG Provider Lens Archetype
reports, which offer a first-of-its-kind evaluation of providers
from the perspective of specific buyer types.
About ISG
ISG (Information Services Group) (Nasdaq: III) is a leading
global technology research and advisory firm. A trusted business
partner to more than 700 clients, including more than 70 of the top
100 enterprises in the world, ISG is committed to helping
corporations, public sector organizations, and service and
technology providers achieve operational excellence and faster
growth. The firm specializes in digital transformation services,
including automation, cloud and data analytics; sourcing advisory;
managed governance and risk services; network carrier services;
strategy and operations design; change management; market
intelligence and technology research and analysis. Founded in 2006,
and based in Stamford, Conn., ISG
employs more than 1,300 digital-ready professionals operating in
more than 20 countries—a global team known for its innovative
thinking, market influence, deep industry and technology expertise,
and world-class research and analytical capabilities based on the
industry's most comprehensive marketplace data. For more
information, visit www.isg-one.com.
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SOURCE Information Services Group, Inc.