STAMFORD, Conn., Dec. 9, 2019 /PRNewswire/ -- Information
Services Group (ISG) (Nasdaq: III), a leading global technology
research and advisory firm, will issue 19 major provider evaluation
studies in 2020 as part of its influential and widely referenced
ISG Provider Lens™ research series.
The ISG Provider Lens series includes two new
quadrant reports for 2020, evaluating technology and service
providers specializing in the banking and manufacturing sectors, as
well as two new geographies – Australia/New
Zealand and France.
The 19 ISG Provider Lens studies for 2020 include coverage of 16
technology- and solution-related markets, detailing such trending
topics as cybersecurity, Internet of Things, public cloud, software
defined networks, automation and artificial intelligence, and
future workplace services. Three industry specialties also will be
covered; in addition to the new banking and manufacturing sector
reports, ISG will continue to evaluate providers serving the
Insurance BPO market. Each ISG Provider Lens study will include
specific coverage of individual geographic markets.
"We're expanding the ISG Provider Lens program in
2020 by covering the hottest trending topics in the technology
industry, as well as bread-and-butter business services," said
Jan Erik Aase, director and global
leader, ISG Provider Lens Research. "We'll take a deeper dive into
the quadrants covered and launch new standalone studies."
The new banking and manufacturing studies come as those
industries adopt new technologies to meet their needs, Aase added.
"These industry players have matured in their use of IT and related
services, and these changes are closely tied to their business
processes," he said.
The ISG Provider Lens Quadrant research series is the only
service provider evaluation of its kind to combine empirical,
data-driven research and market analysis with the real-world
experience and observations of ISG's global advisory team.
Enterprises will find a wealth of detailed data and market analysis
to help guide their selection of appropriate sourcing partners,
while ISG advisors use the reports to validate their own market
knowledge and make recommendations to ISG's enterprise clients.
The research covers providers offering their services globally,
across Europe and Latin America, as well as in the
U.S., Germany, the U.K., the Nordics and Brazil, in addition to the two new geographies
added for 2020 – Australia/New
Zealand and France.
The program's global studies, meanwhile, will be revamped to
reflect changing enterprise client sourcing and IT strategy
trends.
In addition to the quadrant reports, ISG will continue to
publish ISG Provider Lens Archetype reports, which offer a
first-of-its-kind evaluation of providers from the perspective of
specific buyer types. A total of 19 such reports are planned for
2020.
The 19 ISG Provider Lens Quadrant reports to be published in
2020 are:
1. Salesforce
Ecosystem Partners
|
11. Contact
Center/Customer Experience Services
|
2. Microsoft
Ecosystem Partners
|
12. Public
Cloud — Solutions and Service Partners
|
3. Finance
& Accounting Outsourcing (FAO)
|
13. Digital
Workplace — Solutions and Service Partners
|
4. Service
Integration and Management (SIAM) –
Solutions and Service Partners
|
14. AWS —
Ecosystem Partners
|
5.
Private/Hybrid Cloud — Data Center Solutions and
Services Partners
|
15. Next Gen
ADM — Service Partners
|
6. Cyber
Security — Solutions and Service Partners
|
16. Digital
Business — Solutions and Service Partners
|
7. Network —
Software Defined Solutions and Service
Partners
|
17. Analytics —
Solutions and Service Partners
|
8. IoT —
Services and Platforms
|
18.
Manufacturing Services
|
9. SAP — HANA
& Leonardo Ecosystem Partners
|
19. Insurance
Business Process Outsourcing (BPO)
|
10. Banking
Services
|
|
The ISG Provider Lens Annual Plan for 2020-2021 is available for
download here. For more information about ISG Provider Lens
research, please visit this webpage.
About ISG
ISG (Information Services Group) (Nasdaq: III) is a leading
global technology research and advisory firm. A trusted business
partner to more than 700 clients, including more than 70 of the top
100 enterprises in the world, ISG is committed to helping
corporations, public sector organizations, and service and
technology providers achieve operational excellence and faster
growth. The firm specializes in digital transformation services,
including automation, cloud and data analytics; sourcing advisory;
managed governance and risk services; network carrier services;
strategy and operations design; change management; market
intelligence and technology research and analysis. Founded in 2006,
and based in Stamford, Conn., ISG
employs more than 1,300 digital—ready professionals operating in
more than 20 countries—a global team known for its innovative
thinking, market influence, deep industry and technology expertise,
and world—class research and analytical capabilities based on the
industry's most comprehensive marketplace data. For more
information, visit www.isg—one.com.
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SOURCE Information Services Group, Inc.