AUSTIN, Texas, Oct. 15, 2020 /PRNewswire/ -- Care.com, the
world's leading platform for finding and managing high-quality
family care, today announced the appointment of Megan Poonolly as
its new Head of Safety. Poonolly, a former Senior Counsel for
Safety at Uber, will oversee the Care.com Safety Program, including
policy and product enhancements, and will lead a cross-functional
team responsible for safety strategy and experience for all
users.
In making the announcement, Care.com CEO Tim Allen said, "The safety of the Care.com
community is our top priority and we've established a set of safety
protocols that represent the standard for the online care industry.
Megan's addition to the team will help us build on this foundation,
recognizing that safety is a continuous pursuit requiring vigilance
and innovation. Megan brings an abundance of industry experience
and a deep understanding of the challenges and opportunities that
lie ahead for Care.com. The company and our community will be well
served to have someone of Megan's caliber in this role."
While at Uber, Poonolly advised global teams on screening
programs in more than 60 countries, covering millions of drivers
and couriers. She was responsible for shaping the development of
global policies and processes relating to screening, onboarding,
and other safety related initiatives across various lines of
business. Prior to joining Uber, Poonolly represented and
counseled employers in all aspects of employment law, with a focus
on background check screenings.
"I have spent much of my career developing programs designed to
promote safety in the workplace and in the gig economy, and I'm
excited to apply that experience at Care.com," said Poonolly.
"Care.com's robust safety protocols reflect a commitment to safety
that is essential for any online platform designed to foster
offline relationships. I look forward to working with the team to
further strengthen our posture while continuing to raise the bar
for safety in the online care industry."
Care.com, the dominant digital care marketplace, requires all
caregivers to be screened and undergo a CareCheck, a detailed
background check, before they are granted access to the platform.
This background check has been conducted on every caregiver on the
platform. Additional elements of the Care.com safety program
include monitoring of messages between community members to detect
inappropriate behavior, language, and fraud, and a robust education
program to encourage members to follow best practices and make use
of available resources, among other protocols.
In her role, Poonolly will define and implement safety policies,
and recommend technical solutions to address various safety
concerns, ranging from criminal activity, identity verification,
physical safety, and fraud. She will work with a highly skilled
safety team embedded across the company in functions including
operations, product, and engineering, ensuring that safety is a
primary focus throughout the entire organization. Poonolly will
report to Care.com General Counsel, Melanie
Goins.
About Care.com
Available in more than 20 countries,
Care.com is the world's leading platform for finding and managing
high-quality family care. Care.com is designed to meet the evolving
needs of today's families and caregivers, offering everything from
household tax and payroll services and customized corporate
benefits packages covering the care needs of working families, to
innovating new ways for caregivers to be paid and obtain
professional benefits. Since 2007, families have relied on
Care.com's industry-leading products—from child and elder care to
pet care and home care. Care.com is an IAC company (NASDAQ:
IAC).
Contact:
Nancy Bushkin
SVP, Public Relations
nbushkin@care.com
781/642-5919
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SOURCE Care.com