F5 Appoints Two Senior Executives as It Sharpens Its Customer Focus
March 22 2021 - 7:00AM
Business Wire
Yvette Smith joins as SVP of Customer
Success and Business Transformation, Gail Coury promoted to SVP and
Chief Information Security Officer (CISO)
F5 (NASDAQ: FFIV) announced the appointment of two senior
executives as the company bolsters its focus on customer success,
business transformation, and cybersecurity. Yvette Smith joins the
company today as Senior Vice President of Customer Success and
Business Transformation, where she will lead a newly formed group
combining both functions and multiple other teams into a single
organization committed to delighting customers.
Gail Coury, who joined F5 in 2018, has been promoted to Senior
Vice President and Chief Information Security Officer (CISO),
effective March 1. Coury will oversee the expansion of F5’s
cybersecurity organization with responsibility for F5’s enterprise
security, the security of the company’s product and service
offerings, and showcasing to customers and the industry the use of
F5 security technologies.
“F5 is continually raising the bar to deliver better experiences
for our customers, and Yvette and Gail bring the deep expertise,
proven leadership, and customer-centric approach needed to help us
achieve that goal,” said Tom Fountain, Executive Vice President of
Global Services and Chief Strategy Officer at F5.
Smith comes to F5 from Microsoft where she most recently led the
customer success programs for their $60B+ Commercial Cloud
business. She managed Microsoft’s Enterprise Support P&L of
nearly $4B in revenue and was previously the General Manager for
Cloud Customer Support, leading a team of over 7,000 professionals.
Prior to Microsoft, Smith was SVP of Managed and Professional
Services at Xerox and held multiple executive roles at IBM. She
serves on the national board of directors for INROADS, Inc., which
develops talented underrepresented youth in preparation for careers
in the business world.
Coury previously served as Vice President and General Manager of
F5 Silverline, where she led product management, marketing,
architecture, engineering, and customer success for F5’s
cloud-based Silverline managed service offerings. Before joining
F5, Coury was CISO of Oracle Cloud, PeopleSoft, and J.D. Edwards.
She brings more than 20 years of experience both as a CISO and a
security product leader. Coury is also board chair of One in Tech,
an ISACA Foundation committed to building equity and diversity in
the digital world.
In their roles, both Smith and Coury report to Tom Fountain.
About F5
F5 (NASDAQ: FFIV) is a multi-cloud application security and
delivery company that enables our customers—which include the
world’s largest enterprises, financial institutions, service
providers, and governments—to bring extraordinary digital
experiences to life. For more information, go to f5.com. You can
also follow @F5 on Twitter or visit us on LinkedIn and Facebook for
more information about F5, its partners, and technologies.
F5 and Silverline are trademarks, service marks, or tradenames
of F5 Networks, Inc., in the U.S. and other countries. All other
product and company names herein may be trademarks of their
respective owners.
Source: F5 Networks
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version on businesswire.com: https://www.businesswire.com/news/home/20210322005121/en/
Rob Gruening F5 (206) 272-6208 r.gruening@f5.com Holly Lancaster
WE Communications (415) 547-7054 hluka@we-worldwide.com
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