Enphase Energy, Inc. (NASDAQ:ENPH), a global energy technology
company and the world’s leading supplier of solar microinverters,
today announced that over 5,300 homeowners have joined the Enphase
Upgrade Program, a service program that gives homeowners several
options for upgrading to the latest, more efficient and reliable
microinverters from Enphase. This program is for warranty holders
of legacy Enphase microinverters and represents the company’s
continued commitment to quality and service. Participation in the
Enphase Upgrade Program is entirely voluntary, and Enphase
continues to stand by its warranties for existing products in the
field.
The Enphase Upgrade Program is a close collaboration between
Enphase, homeowners and solar installation contractors in North
America. Enphase reaches out directly to eligible Enphase system
homeowners and upon confirmation, pairs them with a local solar
installation contractor. Homeowners with select legacy Enphase
microinverters have several options to upgrade their systems with
products from the Enphase IQ™ 7 family of microinverters.
“The Enphase Upgrade Program has been a welcome addition to the
portfolio of valuable services offered by Enphase, and our
customers love having a cost-effective way to breathe new life into
their older solar systems,” said Bruce Bosworth, owner of San Diego
Solar Install. “For our teams on the roofs, the work of replacing
legacy microinverters with new IQ 7 micros is very safe, since the
rapid shutdown function on Enphase microinverters means that there
is no danger to them when a system does not have an off switch or
bypass installed.”
“These days it’s a pleasant surprise when a consumer products
company stands behind its products in the long-term,” said Charlie
Chaplin, from San Diego Solar Install in San Diego, California.
“Filling out the form from Enphase was easy, and the San Diego
Solar Install team was helpful and responsive in working with us to
get everything installed. We are delighted with the upgrade program
and its results.”
“The Legacy Upgrade program demonstrates Enphase’s commitment to
its customers and to improving the experience consumers have with
solar PV,” said Scott Glines, owner, designer and foreman at
SuretySun Services. “After personally servicing over 7,000
residential solar systems from all major brands in the US, the
Enphase Upgrade Program is extending the life of many solar systems
and ensures that nobody is left behind. No other solar provider I
know has shown the fortitude and grit that Enphase has over the
past years, and I look forward to Enphase once again
revolutionizing solar with Enphase Ensemble™ technology.”
“My Enphase solar system was installed in 2010, and while the
company which installed that system is no longer around, Enphase
and SuretySun Services made the microinverter upgrade process very
easy,” said George Monteverdi, a SuretySun Services customer in
Napa County, California. “The upgraded system with Enphase
Energized™ Solaria AC Modules now regularly produces over 75% more
energy than the old system did, and I appreciate being able to see
this boost on the MyEnlighten™ dashboard online.”
“We take great pride in providing the best service possible to
our customers, and the Enphase Upgrade Program has allowed us to
bring that service to many new customers,” said Wayne Williford,
vice president of operations and management at Stellar Energy G.P.
Inc. “Enphase has done something great with this program, and our
customers say the service and support they’ve received from Enphase
has been outstanding. With the benefit of the Upgrade Program, we
expect our customers’ systems to perform for many years to
come.”
“I’ve been extremely happy with the decision to use Enphase
almost ten years ago, but I had no expectation that this company
would one day approach me about a way to upgrade the system,” said
Glenn Crow, a Stellar Energy customer in Saratoga, Calif. “It’s
impressive when a company does not leave the little guy in the
dust. Stellar Energy was very responsive about doing the
installation, and their service was just as their name advertises,
stellar. Thank you to both companies for upgrading my Enphase solar
system.”
“We are making the Enphase Upgrade Program available to ensure
that our earliest customers can benefit from the advances our
technology has made in the past decade,” said JD Dillon, vice
president of marketing at Enphase Energy. “The homeowner response
to the Upgrade Program has been incredible, and we are proud that
this program earned a 65% Net Promoter Score (NPS) for the second
quarter of 2019. Enphase extends its gratitude to San Diego Solar
Install, SuretySun Services, Stellar Energy, and the many other
solar installation companies around the country who have shown
themselves to be outstanding partners in the process and helped us
provide great service to homeowners.”
Program details are available in Enphase installer and homeowner
webinars and on the Enphase Upgrade Program website.
About Enphase Energy, Inc.
Enphase Energy, a global energy technology company, delivers
smart, easy-to-use solutions that connect solar generation, storage
and management on one intelligent platform. The Company
revolutionized the solar industry with its microinverter
technology, and we produce a fully-integrated solar plus storage
solution. Enphase has shipped more than 21 million microinverters,
and over 940,000 Enphase systems have been deployed in 130
countries. For more information, visit www.enphase.com/ and
follow the company on Facebook, LinkedIn and Twitter.
Enphase Energy®, Enphase IQ, the Enphase logo, Ensemble, Enphase
Energized, My Enlighten and other trademarks or service names are
the trademarks of Enphase Energy, Inc. Other names are for
informational purposes and may be trademarks of their respective
owners.
Forward-Looking Statements
This press release may contain forward-looking statements,
including statements related to the expected capabilities and
performance of Enphase Energy’s technology and products; our
product quality and reliability, and our customer service and the
quality of service provided by our installation partners, and
anticipated market adoption of our current and future products.
These forward-looking statements are based on Enphase’s current
expectations and inherently involve significant risks and
uncertainties. Actual results and the timing of events could differ
materially from those anticipated in such forward-looking
statements as a result of certain risks and uncertainties including
those risks described in more detail in Enphase’s most recent
Annual Report on Form 10-K and other documents on file with the SEC
and available on the SEC’s website at www.sec.gov. Enphase Energy
undertakes no duty or obligation to update any forward-looking
statements contained in this release as a result of new
information, future events or changes in its expectations, except
as required by law.
Images Available:
http://go.enphase.com/enphase-media-room
Contact: Christian Zdebel, pr@enphase.com,
484-788-2384
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