Mr. Francois focuses on commercial lending solutions for middle market companies

Eastern Bank is pleased to welcome Karl-Henry Francois as a Senior Vice President, Commercial Banking Relationship Manager. Mr. Francois brings more than 20 years of banking experience, including 18 years of experience providing a comprehensive range of lending solutions for middle market commercial businesses.

“Karl-Henry Francois brings a strong background in serving the credit, refinancing and overall lending and financing needs of middle market companies, and we are excited to welcome him to Eastern Bank’s Commercial Banking team,” said Greg Buscone, Executive Vice President, Chief Commercial Banking Officer of Eastern Bank.

Mr. Francois has over two decades of experience in middle market commercial banking, specializing in financial restructuring, debt refinancing and underwriting for privately held, sponsor-owned and publicly traded businesses. He joins Eastern Bank from Citizens Financial Group where he held a variety of roles, most recently serving as Senior Vice President and Relationship Manager. His expertise includes industries such as food and beverage, paper and packaging, transportation and manufacturing. He delivers tailored financial solutions, including loan products, treasury management, hedging strategies and debt capital markets, and has played a key role in driving the growth and stability of different businesses. Mr. Francois earned a Bachelor of Arts degree from Suffolk University and a Master of Business Administration degree with a concentration in Finance from Bentley University. He currently serves on the Board of Directors of Bridgewell and the New England Human Services Collaborative (NEHSCO).

“I am honored to join Eastern Bank’s commercial lending team, and to help middle market companies across our region achieve their business goals,” said Karl-Henry Francois, Senior Vice President, Commercial Banking Relationship Manager of Eastern Bank.

Eastern Bank provides a range of commercial financing offerings to help companies across many industries improve cash flow, increase efficiencies and build for the future. Commercial lending solutions include working capital/lines of credit, equipment/term loans, real estate loans, acquisition financing, asset-based lending, franchise lending and employee stock ownership plan-related financing.

About Eastern Bank

Founded in 1818, Eastern Bank is Greater Boston’s leading local bank with approximately 110 branch locations serving communities in eastern Massachusetts, southern and coastal New Hampshire, Rhode Island and Connecticut. As of March 31, 2025, Eastern had approximately $25.0 billion in assets. Eastern provides a full range of banking and wealth management solutions for consumers and businesses of all sizes including through its Cambridge Trust Wealth Management division, the largest bank-owned independent investment advisor in Massachusetts with approximately $8.4 billion in assets under management, and takes pride in its outspoken advocacy and community support that includes more than $240 million in charitable giving since 1994. An inclusive company, Eastern is comprised of deeply committed professionals who value relationships with their customers, colleagues and communities. Join us for good at www.easternbank.com and follow Eastern on Facebook, LinkedIn, and Instagram. Eastern Bankshares, Inc. (Nasdaq: EBC) is the holding company for Eastern Bank. For investor information, visit investor.easternbank.com.

Media contact: Andrea Goodman Eastern Bank a.goodman@easternbank.com 781-598-7847 Investor contact: Andrew Hersom Eastern Bankshares, Inc. InvestorRelations@easternbank.com 860-707-4432

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