SAN FRANCISCO, Oct. 30, 2019 /PRNewswire/
-- OpenTable, the world's leading provider of online
restaurant reservations and part of Booking Holdings, Inc. (NASDAQ:
BKNG), announced new features designed to address one of the
biggest challenges for restaurants and managers: control over table
turns. According to OpenTable, the time that a restaurant expects a
table to be occupied can vary from 45 minutes to 4 hours making it
difficult for floor managers to optimize their seating.
"Controlling the pace of the dining room - how often tables turn
over and when to fill them again - has significant financial impact
for restaurants," said Jon Morin,
OpenTable's VP of Product Management. "We've designed two new
features that react to incoming reservations in real time and which
adapt to operating goals. 70 percent of our most popular
restaurants use these turn and flow controls to run and grow their
business."
Flexible turn controls allow restaurateurs and their
staff to define a minimum number of times a table will turn over by
party size or table and only offer booking times that help reach
that goal. Customizable flow controls assist with pacing
tables to help the kitchen from getting backed up and keep staff's
heads above water when the restaurant is at its busiest. Restaurant
management can set these features, and then forget them. This frees
up time to focus on guests, while the features do the hard work on
their behalf.
"We've really enjoyed testing and experimenting with OpenTable's
new controls," said Jonás J. Millán, Restaurateur and Owner of the
Juvia Group. "The turn controls keeps moving, adjusting and
adapting to how reservations come in. The feature gives you the
power to control and increase your capacity in a controlled
environment without jeopardizing the flow of the dining room."
Restaurant groups can find out more about the turn and
flow control features by visiting the OpenTable Open for
Business blog here.
About OpenTable
OpenTable, part of Booking Holdings,
Inc. (NASDAQ: BKNG), is the world's leading provider of online
restaurant reservations, with more than 52,000 restaurants globally
using its software to seat over 128 million diners monthly.
OpenTable helps diners discover and book the perfect table and
helps restaurants deliver personalized hospitality to grow their
business.
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SOURCE OpenTable