Broadcom Unveils the Industry’s First Open AIOps Platform Delivering a New Level of Full-Stack Observability for Hybrid Clo...
December 01 2020 - 8:00AM
Broadcom Inc. (NASDAQ:AVGO) today announced the availability of the
latest generation of AIOps from Broadcom, an open platform with
artificial intelligence, machine learning and end-to-end
observability that helps organizations achieve operational
excellence. AIOps allows business and IT leaders to manage critical
KPIs that align IT outputs to business outcomes, driving digital
agility, while proactively ensuring enhanced customer and positive
employee experiences.
“Imagine a lens that provides a clear and fully integrated view
of your business with IT providing valuable intelligence that
drives informed decision-making. This is no longer a wish list,
this is a reality for our customers through the new Broadcom AIOps
solution,” said Serge Lucio, vice president and general manager,
Enterprise Software Division, Broadcom. “AIOps from Broadcom
provides enterprises with comprehensive observability across user
experience, applications, infrastructure and networks delivering
digital agility, actionable insights and intelligent automation—
all enhancing business outcomes and customer experience.”
As enterprises progress in their ongoing digital
transformations, they face complex modern and hybrid IT
environments, while adopting Site Reliability Engineering and
automation approaches to achieve operational effectiveness.
Customers and employees now demand instant access to services
delivered by IT teams. However, many struggle to gain vital
insights across heterogeneous digital landscapes due to disparate
tooling, increased volume of data, increase in remote traffic,
frequency in redundant tasks, and lack of actionable insights.
New
Leading-Edge Capabilities
AIOps from Broadcom is an open platform that correlates and
analyzes a broad range of IT observability data sources and acts as
a trusted proof point for the IT Operations analytics offered in
Broadcom's BizOps solution. AIOps from Broadcom now includes new
AI/ML techniques and customizable views for enhanced actionable
insights. New capabilities include:
- Full-Stack
Observability— for hybrid clouds,
cloud-native applications, distributed tracing, mobile-to-mainframe
insights and network telemetry while providing users openness to
ingest other data sources quickly with 15 new third-party data
integrations.
- DX Dashboards— provide rich
visualizations for task-based persona-driven insights along with
unfettered access to all data to easily customize and create
company-specific dashboards.
- Service and Alarm
Analytics— include additional machine
learning topology and correlation, casual graphs and intelligent
situational analysis for automatic root cause analysis, noise
mitigation, alarm clustering, and anomaly detection.
- Intelligent Automation— based
on a recommendation engine connects root cause analysis with
extensive out-of-the-box actions and automation strategy based on
problem scenarios.
- Capacity Analytics— provide
service-aware configuration for capacity planning and drill-downs
for service context and group context to identify the potential
over-utilized or under-utilized resources and optimize the capacity
allocation.
- Continuous Feedback Loops—
connect data across development, IT and the business for views and
insights across disparate data sets and siloed teams.
- Machine Learning— based on an
extensive library of algorithms, natural language processing and an
ontological graphical topology for rich situational correlation for
continuous learning and improved automated root cause
analysis.
- Software to Silicon Insights—
apply AI and ML to rich, granular data capture at the chip level to
enable a unique, AI-driven solution for real-time proactive network
congestion and packet loss triage.
“It was vital that our teams moved from a focus on managing IT
resources to managing business implementations, so we started by
eliminating the lines that traditionally separated IT and
business,” said Mike Sydor, chief architect, ADP. “A big part of
that effort required us to establish views, dashboards, and reports
that reflected both perspectives. By leveraging the comprehensive
insights garnered through AIOps from Broadcom, we were able to
accelerate the move away from having staff concentrate on
individual metrics and instead have them focused on the metrics
that are significant for good business outcomes.” 1 [read the full
story here]
Forrester recommends organizations invest in AIOps saying, “AI
for IT operations (AIOps) is unifying traditional infrastructure,
public cloud, application performance management (APM), and even
network monitoring.” 2 - Rich Lane, senior analyst, Forrester
Research.
Broadcom AIOps Virtual Forum
In conjunction with this announcement, Broadcom unveiled the
results of a Broadcom sponsored report “Using AIOps to Gain
Observability and Insight: A Global Survey of Executives and IT
Professionals” conducted by Dimensional Research. For a full copy
of the report and to learn more about how the world’s leading
companies are driving business outcomes, join Broadcom for the
AIOps Virtual Forum, “Maximizing Value and Success with AIOps in
2021,” December 3, 2020 at 11AM (ET). Visit AIOps from Broadcom to
learn more about how AIOps is augmenting human intelligence to help
manage increasingly complex app infrastructures, automate
remediation and align business and IT.
About BroadcomBroadcom Inc. (NASDAQ:
AVGO) is a global technology leader that designs,
develops and supplies a broad range of semiconductor and
infrastructure software solutions. Broadcom’s category-leading
product portfolio serves critical markets including data center,
networking, enterprise software, broadband, wireless, storage and
industrial. Our solutions include data center
networking and storage, enterprise, mainframe and cyber
security software focused on automation, monitoring and security,
smartphone components, telecoms and factory
automation. For more information, go
to www.broadcom.com.
Broadcom, the pulse logo, and Connecting everything are among
the trademarks of Broadcom. The term "Broadcom" refers
to Broadcom Inc., and/or its subsidiaries. Other trademarks
are the property of their respective owners.
1 How IT Transformation at ADP is Fueling Operational
Excellence2 The Forrester Tech Tide™: Modern Technology Operations,
Q3 2020
Press Contact:Jon PiazzaBroadcom
Inc.press.relations@broadcom.com 310.498.5254
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