Crystal Springs Resort Selects InfoGenesis® POS Solution for Enhanced Guest Experiences Across Multiple Properties
December 10 2018 - 07:45AM
Business Wire
Agilysys, Inc. (Nasdaq: AGYS), a leading global provider of
next-generation hospitality software solutions and services, today
announced that its InfoGenesis® POS solution was selected by
Crystal Springs Resort as the point-of-sale system to be
implemented across the multi-property resort to provide a more
seamless guest experience across the properties and ensure
ease-of-use and mobility for the staff.
As a large resort with numerous food and beverage outlets,
Crystal Springs required a robust yet highly adaptable and
functional point-of-sale solution that could be implemented and
operated with ease across the enterprise. Resort operators decided
InfoGenesis POS possessed the scalable capabilities needed to unify
all food and beverage outlets, increasing synergies between its
properties and allowing for seamless operation and service.
“Agilysys is successfully meeting our complex demands with
compliance as well as mobility,” said Larry Slonaker, chief
information officer at Crystal Springs Resort Properties.
“InfoGenesis gives us the ability to enhance the guest experience
across a number of customer touch points. For instance, more and
more guests want to order food and drinks right before their last
hole out on the golf course so that it’s ready in the cafe by the
time they finish their round—with Agilysys as a partner we now have
that capability available to our guests.”
InfoGenesis POS, a leading point-of-sale solution among luxury
hotels and resorts, is a comprehensive POS system that combines
highly interactive terminal and tablet touchscreen applications
with industry-leading offline capabilities. Its robust reporting
and analysis features, extensive enterprise-grade menu and item
configuration capabilities, combined with multi-language support,
help to drive service flexibility and increased operational
efficiency.
“We are delighted to begin this long-term partnership with
Crystal Springs and look forward to furthering our partnership,”
said Sridhar Laveti, vice president of established products and
customer support at Agilysys. “InfoGenesis was designed to help
property operators manage their assets and resources and serve
guests more effectively, making it the ideal solution for Crystal
Springs as they look to enhance guest service and increase
profitability.”
Crystal Springs Resort is an acclaimed four-season resort
destination in the New York Metro. Located in the rolling farmland
of New Jersey, the resort is just an hour’s drive from New York
City. Crystal Springs Resort’s 4,000+ acre getaway is a playground
for all ages.
About Agilysys
Agilysys has been a leader in hospitality software for more than
40 years, delivering innovative guest-centric technology solutions
for gaming, hotels, resorts and cruise, corporate foodservice
management, restaurants, universities, stadia and healthcare.
Agilysys offers the most comprehensive software solutions in the
industry, including point-of-sale (POS), property management (PMS),
inventory and procurement, payments, and related applications, to
manage the entire guest journey. Agilysys is known for its
leadership in hospitality, its broad product offerings and its
customer-centric service. Some of the largest hospitality companies
around the world use Agilysys solutions to help improve guest
loyalty, drive revenue growth and increase operational
efficiencies. Agilysys operates across North America, Europe,
Asia-Pacific, and India with headquarters located in Alpharetta,
GA. For more information visit Agilysys.com.
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version on businesswire.com: https://www.businesswire.com/news/home/20181210005064/en/
PR Contacts:MediaHeather
Foster, Agilysys, Inc., 770-810-6031,
Heather.Foster@agilysys.comInvestorsRichard Land, Norberto Aja or Jim Leahy,
JCIR, 212-835-8500, agys@jcir.com
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