Prestigious certification based on employee feedback and
independent audit
- Evaluation criteria assess employee pride, fairness, respect
and trust in Teleperformance
- More than 80% of staff respondents ranked Teleperformance in
Russia as an excellent employer
- 2021 Best Place to Work Award is first for Teleperformance
operations in Russia
- More than 85% of Teleperformance employees work in certified
best employer operations globally
Regulatory News:
Teleperformance (Paris:TEP), a leading global group in digitally
integrated business services, announced today its operations in
Russia received its first Best Place to Work (BPTW) certification
following a comprehensive audit by the prestigious Best Places to
Work Institute. Highlights of Teleperformance evaluation scores in
Russia include a robust employee confidence in the company, with
more than 80% of survey respondents citing Teleperformance as an
excellent employer. Besides work-from-home staff, Teleperformance
operates nine facilities in seven cities for a total workforce of
nearly 4,000 employees based in the country.
With the world still facing employment challenges and
disruptions from the Covid-19 pandemic, Teleperformance’s Russia
operations attaining 2021 BPTW certification is a significant
milestone, especially under lockdown conditions.
Best Places to Work is a leading third-party expert on workplace
culture assessment. BPTW evaluation framework ranks companies'
culture based on multiple factors that showcase employee trust,
fairness, respect, and pride and reflect the latest best employer
workplace trends.
Hamza Idrissi, Global Program Manager BPTW, said: “We
congratulate Teleperformance in Russia for this recognition. Having
achieved the Best Places to Work certification in Russia
demonstrates the commitment of Teleperformance to the development
of its human capital. The organization ensures that every employee
is always put in a position to do its job in the best possible way,
so that everybody can take an active contribution to the business
strategy and the overall ambition.”
Ekaterina Osina, CEO, Teleperformance Russia,
commented: “We are extremely happy to be certified as a Best
Place to Work in Russia. It was achieved thanks to our team, their
constant efforts to create the best workplaces and their
consideration of employees' needs and expectations. We will analyze
the findings for continuous improvement to reinforce this
accomplishment and so we always aim higher.”
With a top global priority of employee well-being, 28 separate
Teleperformance country operations including Russia are currently
independently recognized as best employers by third party
evaluators: Albania, Argentina, Brazil, China, Colombia, Costa
Rica, Dominican Republic, Egypt, El Salvador, Greece, Germany,
India, Indonesia, Kosovo, Madagascar, Malaysia, Mexico, Morocco,
Peru, Philippines, Portugal, Russia, Saudi Arabia, Spain, Tunisia,
United Arab Emirates, United Kingdom and the United States of
America. This represents 87 % of the worldwide Teleperformance
workforce.
Teleperformance Chairman and Chief Executive Officer Daniel
Julien, said: “Teleperformance established operations in Russia
over 20 years ago. It is great to achieve a best employer status
there and we are gratified our employees especially recognize
Teleperformance is totally committed to the safety, well-being and
professional growth of our more than 380,000 people all around the
world. With 87% of our entire worldwide staff now working in
independently certified best employer operations, we have set a
strong benchmark for large global enterprises and we are not
finished raising the bar.”
ABOUT TELEPERFORMANCE GROUP
Teleperformance (TEP – ISIN: FR0000051807 – Reuters: TEPRF.PA
- Bloomberg: TEP FP), a leading global group in digitally
integrated business services, serves as a strategic partner to
the world’s largest companies in many industries. It offers a One
Office support services model combining three wide, high-value
solution families: customer experience management, back-office
services and business process knowledge services. These end-to-end
digital solutions guarantee successful customer interaction and
optimized business processes, anchored in a unique, comprehensive
high tech, high touch approach. The Group's 380,000+ employees,
based in 83 countries, support billions of connections every year
in over 265 languages and over 170 markets, in a shared commitment
to excellence as part of the “Simpler, Faster, Safer” process. This
mission is supported by the use of reliable, flexible, intelligent
technological solutions and compliance with the industry’s highest
security and quality standards, based on Corporate Social
Responsibility excellence. In 2020, Teleperformance reported
consolidated revenue of €5,732 million (US$6.5 billion, based on €1
= $1.14) and net profit of €324 million.
Teleperformance shares are traded on the Euronext Paris market,
Compartment A, and are eligible for the deferred settlement
service. They are included in the following indices: CAC 40, CAC
Support Services, STOXX 600, S&P Europe 350 and MSCI Global
Standard. In the area of corporate social responsibility,
Teleperformance shares are included in the Euronext Vigeo Eurozone
120 index, the FTSE4Good index and the Solactive Europe Corporate
Social Responsibility index (formerly Ethibel Sustainability
Excellence Europe index).
For more information: www.teleperformance.com Follow us on
Twitter: @teleperformance
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version on businesswire.com: https://www.businesswire.com/news/home/20210311005786/en/
FINANCIAL ANALYSTS AND INVESTORS Investor relations and
financial communication department TELEPERFORMANCE Tel: +33 1 53 83
59 15 investor@teleperformance.com
PRESS RELATIONS Europe Laurent Poinsot – Karine
Allouis IMAGE7 Tel: +33 1 53 70 74 70 teleperformance@image7.fr
PRESS RELATIONS Americas and Asia-Pacific Mark
Pfeiffer TELEPERFORMANCE Tel: + 1 801-257-5811
mark.pfeiffer@teleperformance.com
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