Regulatory News:
Three years after it created its CSR and Food Transition index,
Carrefour (Paris:CA) is raising its targets and setting itself some
new ones. Henceforth, it will be incorporated into the variable
remuneration of all Group entity employees, as well as into the
remuneration of integrated country managers.
In 2018, Carrefour introduced a CSR and food transition index
designed to assess the Group's performance and track its success in
achieving its corporate social responsibility targets. The index
covers four areas: Responsible product sourcing, store activities
and logistics, perception and customer satisfaction and commitment
to its workforce. Several quantitative targets and timeframes are
associated with each of these areas. 17 indicators are tracked, and
the results for each one are published annually. The average of the
scores achieved for all of these indicators is the index's overall
score. In 2020, the CSR and Food transition index reached a score
of 115% (114% in 2019), meaning it outperformed the initial target
by 15%.
Carrefour is now raising its targets for several of these areas
so as to confirm and bolster its commitment to sustainable fishing,
combating deforestation, promoting nutrition and health as well as
local products and reducing the use of packaging.
At the same time, it is setting new targets on reducing the
carbon footprint of the products it sells, promoting animal
welfare, the commitment of its national brand suppliers, diversity
and the commitment of its employees.
For example, Carrefour has set itself the following targets:
- Nutrition and health: To help our customers enjoy a
healthier diet, we are committing to ensuring that by 2025, 25% of
our food products will contribute to the food transition.
Furthermore, the recipes of more than 6,000 product will be revised
so as to reduce their sugar, fat or salt content, and eliminate
controversial substances or additives by 2022. These new
commitments are in addition to our applying the Nutri-score system
to 7,000 of our store and e-commerce products before 2022 and
eliminating more than 100 controversial substances from our
Carrefour-branded products.
- Food transition in stores: As part of our ACT FOR FOOD
program, the CSR and Food Transition index will gauge the
satisfaction of our customers based on the five priorities that we
have set ourselves:
- Accessible organic products
- Healthy and responsible Carrefour brand
- Tackling food wastage
- Elimination of single-use plastics
- Availability of ultra-local products
- Supplier commitment: As part of an extension of the food
transition pact that was launched in 2019 involving more than 30
major partner brands, Carrefour is extending it to include the
national suppliers operating in each of the Group’s countries in
2021. The idea is to involve brands that are popular with our
customers in our food transition for all program. The aim is to
sign up 300 suppliers by 2025.
- Packaging: Carrefour has doubled its packaging reduction
target, and is committed to reducing it by 20,000 tons before 2025.
The Group is involving all of its industrial partners in its aim of
achieving 1,000 reusable packaging solutions so as to supply the
various re-use, deposit and “sold loose” schemes in use in
stores.
- Climate: To meet its target of reducing the CO2
emissions of its indirect activities (scope 3) by 30%, Carrefour is
getting its suppliers to reduce their carbon footprint by 20
megatons of CO2 by 2025. In particular, this will involve
developing the use of plant proteins, cutting energy consumption,
using renewable energies and incorporating local and low-carbon
ingredients.
- Diversity and team commitment: Across the Group,
Carrefour is stepping up its aims in the area of diversity. It has
set the ambition of women accounting for 35% of its 200 most senior
managers and is aiming to have people with disabilities account for
4% of its employees. It is also developing employee expertise by
giving them access to training and is bolstering own commitment to
its own teams, which is measured by employee recommendation.
To help reach these targets, performance criteria have been
incorporated into the pay of Group managers. Starting in 2019, 25%
of managers' pay was based on the CSR index as part of a Long-Term
Incentive. And 20% of the CEO's (company representative) pay has
been made up of a variable component. Since 2021, the CSR index has
been incorporated into the variable remuneration of all Group
entity employees, as well as into the remuneration of integrated
country managers.
Appendix: comprehensive list of CSR index and food
transition indicators, 2021 – 2025
Responsible products
Topic
Target
Change
Sustainable agriculture
15% of food sales to be of products made
using organic or agroecological farming methods by 2025
New
Sensitive raw materials
100% of sensitive raw materials to be
covered by a risk reduction plan by 2025
Raised
Packaging
All packaging to be reusable, recyclable
or compostable by 2025
Confirmed
Animal welfare
Eight key targets of our animal welfare
policy to be deployed in all countries by 2025
New
Supplier commitment
300 suppliers to commit to the food
transition pact by 2025
New
Stores, e-commerce and logistics
Topic
Target
Change
Food waste
Food waste to be cut by 50% by 2025
(compared with 2016 levels)
Confirmed
Waste
All waste to be recycled by 2025
Confirmed
Climate
● Scope 1 and scope 2 greenhouse gas
emissions to be cut by 30% by 2030 and by 55% by 2040 (compared
with 2019 levels)
● Scope 3 greenhouse gas emissions to be
cut by 29% by 2030, of which a 30% reduction in greenhouse gas
emissions resulting from the purchase of goods and services (20
megatons).
Raised
Local roots
30,000 local partners by 2025
New
Customers
Topic
Target
Change
Nutrition and health
The recipes of 6000 products to be revised
so as to reduce the sugar, fat or salt content, and to eliminate
controversial substances or additives by 2022
New
Food transition offering
25% of food products sold to contribute to
the food transition by 2025
New
Food transition in stores
15% increase in in-store customer surveys
regarding organic and local products, the reduction of food waste
and packaging, health and nutrition by 2025
New
Act For Food
80% of our customers believe that
Carrefour helps them to enjoy a healthier and more responsible diet
while remaining affordable by 2022
Confirmed
Employees
Topic
Target
Change
Commitment
Minimum employee recommendation score of
75/100 awarded to Carrefour every year by its employees
New
Gender equality
Women to account for 35% of (the top 200)
managers by 2025
Raised
Training
At least half of employees to have access
to training every year
New
Disability
At least 4% of the Group's employees to be
people with disabilities by 2025
Confirmed
About the Carrefour Group
With a multi-format network of some 13,000 stores in more than
30 countries, the Carrefour Group is one of the world's leading
food retailers. The Group recorded revenue of €78.6 billion in
2020. It has more than 320,000 employees who help to make Carrefour
the world leader in the food transition for everyone, providing
everybody with access to high-quality, affordable food every day,
no matter where they are. For more information, visit
www.carrefour.com, or find us on Twitter (@GroupeCarrefour) and
LinkedIn (Carrefour).
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