Prominent Analyst Firm Recognizes Pegasystems for Insurance Claims Solution
April 12 2012 - 10:30AM
Marketwired
Pegasystems Inc. (NASDAQ: PEGA), the leader in Business Process
Management (BPM) and software for customer centricity, today
announced it has been recognized in a report issued by Gartner, a
leading independent technology research firm. Pegasystems was
placed in a select group in the report titled, "MarketScope for
North American Property and Casualty Insurance Claims Management
Modules."
Gartner research and client inquiry demand show a continued
interest among North American property and casualty insurers in
deploying stand-alone claims management modules to replace legacy
claims systems supporting commercial, personal and specialty lines
of business, the report states. It is critical that buyers select
vendors with a compelling industry vision, a modern technology
architecture, an ability to execute, and a commitment to innovation
and continued product enhancement(1).
Insurers leveraging Pega's innovative, customer-centric
technology have created competitive advantages by improving the
operational efficiency of their claims organizations. Pega clients
deploy innovative claims solutions designed to drive efficiencies
across lines of business, channels and geographies. The results are
differentiated claims solutions that reduce leakage and indemnity
costs while simultaneously improving the service experience.
According to the report, "To achieve the most business value,
claims management systems must support the entire claims lifecycle.
This includes a set of functions, tasks and subtasks that handles
first notice of loss (FNOL), claims setup, reserves, assignment,
investigation, litigation, settlement, and administration and
reporting... More advanced solutions include rule engines and
workflow capabilities to automate activities, and they incorporate
data and analysis from third-party systems and services to achieve
faster, more informed decisions."
Quotes & Commentary:
Leo Sugg, Insurance Business Leader for
Pegasystems "We believe being listed by Gartner in this
well-followed report affirms the many successes our insurance
clients have achieved, including increased customer loyalty and
faster, more efficient claims handling, from first notice of loss
to subrogation. Our Build for Change® technology drives a myriad of
efficiencies for insurers, and those who take a customer-centric
approach continually see improved and predictable business
outcomes."
Supporting Resources
To read more about Pega insurance customers' successes, visit:
http://www.pega.com/about-us/company/customers
RSS Feeds for Pegasystems Press Releases,
Pegasystems Media Coverage and Pegasystems Events
About Pegasystems Pegasystems, the leader
in business process management and software for customer
centricity, helps organizations enhance customer loyalty, generate
new business, and improve productivity. Our patented Build for
Change® technology speeds the delivery of critical business
solutions by directly capturing business objectives and eliminating
manual programming. Pegasystems flexible on-premise and cloud-based
solutions enable clients to quickly adapt to changing business
conditions in order to outperform the competition. For more
information, please visit us at www.pega.com.
About the MarketScope Gartner does not
endorse any vendor, product or service depicted in its research
publications, and does not advise technology users to select only
those vendors with the highest ratings. Gartner research
publications consist of the opinions of Gartner's research
organization and should not be construed as statements of fact.
Gartner disclaims all warranties, expressed or implied, with
respect to this research, including any warranties of
merchantability or fitness for a particular purpose.
All trademarks are the property of their respective owners.
(1) Jeff Haner, Gartner, "MarketScope for North American
Property and Casualty Insurance Claims Management Modules."
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Press Contacts: Brian Callahan Pegasystems Inc.
brian.callahan@pega.com (617) 866-6364 Twitter:
http://twitter.com/pegasystems Kim Leadley PAN Communications
pega@pancomm.com (617) 502-4300
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