Cincom Synchrony Receives IBM Certification for PureSystems
April 11 2012 - 2:40PM
Marketwired
Cincom Systems, a worldwide provider of business software, is among
the first IBM (NYSE: IBM) Business Partners to be "Ready for IBM
PureSystems," offering customers simplified deployment and
maintenance of IT solutions.
A New Approach to IT -- PureSystems
In today's economy, companies cannot afford to move slowly.
Businesses around the world are undertaking transformational
journeys to become smarter and free up their IT personnel and
budgets so they can deploy new and innovative capabilities
faster.
PureSystems is IBM's response to this changing business
landscape. PureSystems is a new class of expert integrated systems
that combine the flexibility of a general-purpose system, the
elasticity of cloud and the simplicity of an appliance. Expert
integrated systems fundamentally change the experience and
economics of IT with:
- Built-in expertise: Capturing and automating everything -- from
the infrastructure to the application
- Integration by design: Deeply integrating and tuning hardware
and software in a single, ready-to-go system
- Simplified experience: Making every part of the IT lifecycle
easier with integrated management and a broad, open ecosystem of
optimized solutions
This smarter computing approach will dramatically speed the
deployment of new IT processes and services, while reducing many of
the risks and inefficiencies that are inherent in today's fixed IT
solutions.
A Better Customer Experience with Cincom®
Synchrony™
Synchrony, a customer experience management solution, is among
the first IBM Business Partners to be "Ready for PureSystems." The
combination of Cincom Synchrony and PureSystems will help
businesses simplify deployment and ongoing operations. The
Cincom/IBM solution will accelerate implementation times, and
reduce operation and maintenance efforts. This will result in fewer
IT resources needed, lower costs and a faster time-to-value.
IBM recognized Synchrony as an outstanding product in 2011
receiving an IBM Beacon Award for Best Industry Solution for
Banking. A select number of IBM Business Partners are selected as
Beacon Award winners each year to recognize information technology
excellence, commitment to skills attainment, industry knowledge and
innovative solutions based on IBM products and services.
"Through our extensive network of business partners, we have the
opportunity to connect our clients with a wide range of services
from a number of application providers," said Ed Abrams, vice president, global business partners and mid
market, IBM. "By tapping into our vast ecosystem and working with
partners such as Cincom Synchrony, we're allowing clients to pursue
a best-of-breed strategy for their businesses -- one that provides
them with a level of flexibility and choice they have never before
had access to."
"Leveraging the experience of both companies allows us to focus
on our strengths," said Randy Saunders, program director of
Synchrony. "Cincom will be able to focus on improving our
application to create smarter interactions for our customers, while
IBM focuses on the best practices and expertise customers are
looking for through these expert integrated solutions of
PureSystems."
About Cincom Systems For 43 years, Cincom
has helped thousands of clients worldwide by solving complex
business problems with its software and services.
Cincom Synchrony Cincom Synchrony is a
Customer Experience Management (CEM) Solution for contact centers
that guides smarter interactions with customers. It leverages the
insight about each customer in the context of each interaction to
deliver optimal customer experiences and organizational
outcomes.
About IBM For 100 years, IBM has helped
organizations leverage and optimize IT to address the needs of
businesses and industries.
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Media Contact Liz Harter Cincom Corporate Public Relations
lharter@cincom.com 513-612-2155
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