Verizon ready to serve our customers, the community as Hurricane Florence threatens U.S.
September 10 2018 - 6:30PM
As Florence rapidly intensifies into a major hurricane,
Verizon is well prepared to serve its customers in the
southeastern U.S. with the nation's largest and most reliable 4G
LTE network should Hurricane Florence make landfall later this
week.
Final fine-tuning measures are underway and local Network teams
also are prepared to travel the coast to assist areas hit hardest
by the storm. The efforts are part of a year-round plan to make the
network strong and reliable during storms and any other
circumstances.
Network enhancements in North Carolina, South Carolina, Virginia
and across the Southeast Coast since last year's storm season
include:
- expanding and densifying the most advanced 4G LTE (Long-Term
Evolution) network
- adding capacity to hundreds of cell sites
- fortifying coverage along major roadways
- putting cell site equipment on stilts to avoid damage due to
flooding
- and installing new in-building network systems at hospitals,
government and emergency facilities, high-traffic public venues and
other key locations
In addition, the company has a number of "switch" network
processing centers across the southeast. With hardened shells,
these facilities also feature large-scale on-site power generation,
various redundant operations and technologies, and other back-up
systems to ensure the company's network remains strong, running and
reliable.
“Our dedicated team of network engineers works year-round - and
24/7 during times like these - to ensure our customers, including
first responders, public safety and government officials, can
connect when It matters most," said Sergei Mislevy, executive
director for network assurance for Verizon Wireless. "We take great
pride in providing a superior network experience, especially
before, during and after severe weather.”
Other Verizon Wireless ongoing efforts to ensure a reliable
network include:
- preparing emergency command centers in the case of a storm or
other crisis
- readying the company's fleet of mobile equipment including of
Cells on Wheels (COWS), Cells on Light Trucks (COLTS), and
generators on a trailers (Goats) that can be rolled into hard-hit
locations or areas that need extra network capacity
- pre-arranging fuel delivery to mobile units and generators to
keep the network operating at full strength even if commercial
power is lost for an extended period of time
- topping off and testing generators and battery backups in cell
sites
- coordinating with local, state and federal emergency services
so they have the communications services they need
- pre-positioning emergency equipment, setting up our local
switch location to house our 24x7 command center
- using the newest technology such as unmanned aerial vehicles
(drones) to survey tower damage after a storm
As part of Verizon’s ongoing commitment to those on the front
lines of public safety, all speed caps restrictions have been
lifted for first responders in North Carolina, South Carolina and
Virginia. In addition, the Verizon Response Team (VRT) has already
began providing items like mobile hotspots and phones to public
safety and other support teams to make sure they can stay
connected, as well pre-staging charging stations and disaster
response trailers for deployment where the need will be greatest.
VRT is available 24/7/365 and frequently provides assistance during
disaster situations.
Verizon Communications Inc. (NYSE, Nasdaq: VZ),
headquartered in New York City, generated $126 billion in 2017
revenues. The company operates America’s most reliable wireless
network and the nation’s premier all-fiber network, and delivers
integrated solutions to businesses worldwide. Its Oath subsidiary
reaches people around the world with a dynamic house of media and
technology brands.
Media contact:Kate
Jay678-245-9532kate.jay@verizonwireless.comTwitter:
@kateharrisjay
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