VMware, Inc. (NYSE:VMW), a leading innovator in enterprise
software, today unveiled new innovations to its Workspace ONE
platform that make it the first and only intelligence-driven
digital workspace to improve user experience and enable predictive
security across the perimeter-less environment. Now generally
available worldwide, Workspace ONE Intelligence, a new cloud-based
service integrated with the Workspace ONE platform, uniquely
combines aggregation and correlation of users, apps, networks and
endpoints data. Also today, VMware launched the Workspace ONE Trust
Network, combining data and analytics from Workspace ONE with a new
network of trusted security partner solutions to deliver predictive
and automated security. Lastly, VMware introduced Workspace ONE
AirLift – a new Windows 10 co-management technology that will help
organizations modernize their approach to PC lifecycle management
(PCLM).
“Empowered employees are at the heart of digital transformation.
However, providing employees with the tools they need to improve
productivity introduces operational complexity and increased cyber
threats as apps, devices and networks proliferate and the security
perimeter dissolves,” explained Sumit Dhawan, senior vice president
and general manager, End-User Computing, VMware. “Our new
intelligence-driven digital workspace platform and partner
ecosystem help customers leverage the power of insights, automation
and predictive security to simplify operations and detect and
remediate threats while delivering the best user experience.”
A New Intelligence-Driven Digital
WorkspaceIntelligence is the building block of a smart,
automated and secure enterprise. Until now, organizations have
struggled to gain visibility across all end users, devices and
applications as the data is spread across many systems and tools.
This lack of visibility contributes to poor user experience,
greater operational costs and a lack of proper security
controls.
Now generally available worldwide, Workspace ONE Intelligence, a
new cloud-based service integrated with the Workspace ONE platform,
uniquely combines aggregation and correlation of users, apps,
networks and endpoints data. It features a decision engine that
leverages the data to provide actionable recommendations and
automation. This intelligent digital workspace can improve employee
experience by allowing IT to identify and proactively fix issues
before they impact productivity, set employee-friendly access
policies, and provide a consistent user experience across devices
and platforms while helping mitigate security issues at scale.
Specific capabilities of Workspace ONE Intelligence include:
- Integrated Insights bring together actionable
information and recommendations for the entire digital workspace
across all endpoints, apps, networks and user experience into one
comprehensive view. Integrated insights pinpoint what’s working and
what’s not in the environment, including monitoring application
performance, and offer tangible recommendations that IT and
development can easily act on.
- Insights-Driven Automation powered by
a Decision Engine helps customers automate remediation
rapidly across their entire digital workspace. Gone are the days of
analyzing multiple timely decisions across several stand-alone
tools. With the decision engine, IT can create rules to automate
and optimize common tasks, such as remediating vulnerable Win 10
endpoints with a critical patch and setting conditional access
controls to apps and services at the group or individual level.
Automating alerts, notifications and remediation steps enable
improved employee self-service to eliminate time spent on issues
such as battery changes or answering helpdesk tickets that get in
the way of employee productivity. With the decision engine,
organizations can create rules to automate remediation across their
entire environment including workflows with other third-party
services like ServiceNow or Slack.
“We’ve deployed Workspace ONE across our school district, which
consists of 48 schools serving more than 53,000 students, and have
been very pleased with the results. We are excited to test
Workspace ONE Intelligence in the future as the improvements in
employee and student experience as well as strengthened data
security have the potential to be significant for us,” said Brian
Troudy, Director, Networking and Infrastructure, Corona-Norco
Unified School District. “This new service will provide us with a
way to automate security practices and give us access to metrics
that will help us improve user experience for our teachers,
administrators and students. That is a clear win-win for our staff
and IT team.”
Connecting Security Silos to Improve Data Visibility and
Provide a Predictive Security ApproachSecurity is the top
priority for mobility and digital workplace investments in 20181
but there are too many stand-alone security tools burying data
across multiple systems, limiting visibility and creating silos
that perpetuate reactive, legacy security practices. The
innovations announced today allow customers to connect their
security technologies with Workspace ONE, giving them deeper
insight and richer automation across their digital workspace.
When organizations are forced to manage endpoint remediation and
access management with multiple disconnected solutions, visibility
across the ecosystem is limited and vulnerabilities are bound to
slip through the cracks. To address this challenge, today VMware
launched the Workspace ONE Trust Network, a modern approach to
digital workspace security that combines security capabilities
inherently available in Workspace ONE with security capabilities of
VMware’s new security partner network. By extending Workspace ONE
Intelligence and its application programming interfaces (APIs), our
security partners will be able to share and correlate threat data
with Workspace ONE, to give our joint customers deeper insight and
rich automation across their digital workspace.
Carbon Black, CrowdStrike, Cylance, Lookout, McAfee, Netskope
and Symantec are the initial partners who will integrate their
security solutions with Workspace ONE as part of the Workspace ONE
Trust Network.
Workspace ONE AirLift Speeds and De-Risks Transition
from Legacy to Modern Management for Windows 10In order to
deliver a successful digital workspace, organizations need to
transition legacy Windows management models to a new modern
approach. Workspace ONE offers the only unified endpoint management
(UEM) platform with integrated Intelligence that supports all
stages of the Windows 10 PC lifecycle – from onboarding to
retirement – providing a modern approach for any management task.
Now, VMware introduces Workspace ONE AirLift, enabling
co-management of Windows 10 PCs alongside Microsoft System Center
Configuration Management (SCCM). AirLift’s co-existence with SCCM
allows customers to speed and de-risk transition efforts by easily
migrating (i.e., “airlift”) PCLM tasks such as device onboarding,
patching, software distribution and remote user support, to a more
cost-efficient, secure and cloud-based modern management model.
This enables organizations to move quickly to the new model without
replacing SCCM or requiring costly PC and SCCM server upgrades.
Additional Workspace ONE innovations introduced today
include:
- Simplified Mac Adoption: The new Workspace ONE
client for macOS delivers a consistent experience as employees
switch between OS platforms. Using Workspace ONE, employees can
access all apps from their macOS device, including virtual Windows
apps.
- Extended Security for O365
Apps: Workspace ONE now integrates the
Microsoft Graph APIs to give IT O365-specific security features
such as new Data Loss Prevention (DLP) controls, as well as
continuous device risk monitoring that cuts off O365 access
instantly if risk increases. Customers can enable vital business
data is secure while increasing O365 adoption and delighting
employees with simple access that bridges the gap between the O365
ecosystem and other work apps.
- VMware Boxer with Intelligent Workflows Empower
Employee Mobile Moments: New mobile flows surface
context-based actions VMware Boxer secure email. This enables users
to complete tasks across many business applications – such as
Salesforce, Jira or Concur – without leaving the Boxer email app.
In addition to out of the box business application connectors, our
customers are also using this capability to customize our pre-built
connectors with partner services or custom develop their own to
help employees stay productive in the moment while in
Boxer.
- VMware Cloud on Azure VDI Beta: VMware today
announced a beta for VMware virtual desktops with Azure
infrastructure in partnership with Microsoft. Horizon Cloud on
Azure VDI will expand upon VMware's support for published
applications on Azure that was previously announced.
New Offer to Deliver One Cloud Destination for All Apps
Across Mobile, Cloud and WindowsAs customers move to
modern OS platforms like Windows 10 and Mac, there is a need for
consistent, secure app delivery across all environments. Workspace
ONE delivers the same level of security, lifecycle management and
compelling experience for all apps regardless of OS platforms
across mobile and desktop. While operating system (OS)-neutral
applications continue to grow, most customers will continue to need
Windows applications in their digital workspace. Workspace ONE now
includes integrated virtual app delivery, with customers receiving
entitlements to run virtual desktop and app delivery
on-premises or as a cloud-hosted service through this single
subscription offer. In addition to the Workspace ONE Standard
and Workspace ONE Advanced packages, a new Workspace ONE
“Enterprise” package is now available, delivering the new
Intelligence service and Win32 delivery capabilities. For full
Workspace ONE pricing and packaging information, including details
on the new Workspace ONE Enterprise package, click here.
Availability and PricingWorkspace ONE
Intelligence is now generally available worldwide and included in
the new Workspace ONE Enterprise package. Horizon Cloud on Azure
VDI is expected to be available in over 40 global regions in Q2 of
fiscal year 2019 and customers can sign up for the beta program
here.
Additional Resources
- Learn more about the Workspace ONE innovations announced today
on the End-User Computing blog
- Read this executive perspective blog post on the evolution of
the digital workspace by Sumit Dhawan, senior vice president and
general manager, End-User Computing
- Join us today at 8:30 a.m. PT for a live presentation featuring
a conversation with renowned economist Dr. Steven Levitt, of
Freakonomics, and leaders in Business Computing and Artificial
Intelligence to see how the trust-gap between legacy IT and
employees everywhere will play out as the culture shift to digital
workplaces takes hold. Watch the conversation live or download the
replay here.
- Join our product experts on March 27 at 9:00 a.m. PT for a
virtual event that will deep-dive into the innovative technology
advances in the latest release of Workspace ONE
- Bookmark the VMware End-User Computing blog
- Follow VMware on Facebook, LinkedIn and Twitter
VMware, Workspace ONE, Workspace ONE Intelligence, Workspace ONE
Trust Network, Boxer and Horizon are registered trademarks or
trademarks of VMware, Inc. in the United States and other
jurisdictions.
- 2017 Mobile Technology Buyer Survey – CCS Insight (September
2017)
About VMware VMware software powers
the world’s complex digital infrastructure. The
company’s compute, cloud, mobility, networking and
security offerings provide a dynamic and efficient digital
foundation to over 500,000 customers globally, aided by
an ecosystem of 75,000 partners. Headquartered in Palo Alto,
California, this year VMware celebrates twenty years of
breakthrough innovation benefiting business and society. For more
information, please
visit https://www.vmware.com/company.html.
Media ContactsAngela Leaf
D’Nara Cush VMware Global
Communications
H+K Strategies on behalf of VMware Phone: +1
860 480
3367
Phone: +1 212 885 0511aleaf@vmware.com
dnara.cush@hkstrategies.com
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