Tele2 Netherlands deploys Nokia Cognitive Analytics real-time software to consistently deliver a superior customer experience...
March 05 2018 - 3:14AM
- Nokia Traffica geolocation capabilities provide robust
map-based location data on traffic and network issues down to the
street level
- Improves Tele2's ability to identify network problems and
troubleshoot subscriber service issues
5 March 2018
Espoo, Finland - Nokia Traffica is helping Tele2 Netherlands
deliver a superior real-time subscriber experience on its mobile
network by more quickly and accurately identifying and resolving
service issues and improving network quality.
Nokia Traffica software is part of the Nokia Cognitive Analytics
portfolio. It is a real-time network analytics solution for
monitoring and troubleshooting that provides deep insights into
traffic, network conditions, locations, devices and subscriber
activity. It enables service provider customer care and operations
teams to better understand how subscribers are experiencing their
services.
Building upon Tele2 Netherlands' existing Traffica deployment,
Nokia Traffica's geolocation capabilities provide a granular view
of services issues down to the geo-tile level. They also provide an
intuitive, map-based visualization system making it easier for
service providers to precisely pinpoint the location of service
issues, such as poor cell coverage and dropped calls.
With these powerful new capabilities, Tele2 Netherlands can
better detect, troubleshoot and resolve network and subscriber
issues using real-world, real-time data, dramatically improving
overall network quality, delivering a better subscriber experience
and reducing churn.
Meile de Haan, CTO of Tele2 Netherlands, said: "Working
with Nokia as our long-term strategic partner, the Traffica
solution is well-suited to our needs. The new geolocation
capabilities provide our customer care and operations teams with
deeper insights that will enable us to consistently deliver the
highest level of quality for our state-of-the-art LTE network."
Mikkoa Ylä-Kauttu, account director, Netherlands at Nokia
said: "Our Cognitive Analytics portfolio provides powerful
tools and capabilities to help service providers increase
efficiencies and improve network quality. We are delighted to work
with Tele2 Netherlands to deliver the highest levels of network and
service quality to their customers."
Resources
- Website: Nokia Cognitive Analytics for Mobile Networks
- Website: Nokia Traffica
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