NEW YORK, May 16, 2018 /PRNewswire/ --
Continuity Software, the leading provider of proactive IT
resilience assurance solutions, announced that Swisscom,
Switzerland's leading telecom
company, has implemented AvailabilityGuard™, to increase the
stability and quality of Swisscom's critical IT infrastructure and
to prevent costly outages.
Continuity Software helps leading organizations around the world
- including many of the world's largest telecom providers, banks,
insurance companies and airlines - meet their IT resilience goals
and ensure the highest levels of availability.
The AvailabilityGuard deployment at Swisscom began with the
company's critical SAP production environment, which is based on
Dell EMC VxBlock converged infrastructure.
Describing the complexity of modern IT infrastructure,
Peter Messer, Head of Cloud
Infrastructure Provider at Swisscom said that, "Even new systems
can be incorrectly configured and harbor points of failure which
won't be discovered until there's a problem. Add to that the steady
stream of changes, updates and tweaks made by in-house and third
party IT teams and you understand that maintaining the highest
levels of IT resilience gets harder day-by-day. And, clearly, you
want to prevent outages because they're so costly on many
levels."
To address this massive challenge, the AvailabilityGuard
solution correlates and analyzes configuration data from all IT
infrastructure layers. Using a built-in knowledge base of over
7,000 best practices and vendor recommendations, AvailabilityGuard
proactively detects single-points-of-failure and misconfigurations
that can lead to downtime or data loss incidents. The solution then
alerts the appropriate teams and provides them with a protocol for
corrective action to take before the business is impacted. IT teams
schedule AvailabilityGuard to run daily in order to stay ahead of
failures and outages.
Referring to Swisscom's motivation behind implementing
AvailabilityGuard, Stephan Haeusler,
Team Leader of System & Application Operations, Converged
Platforms, said, "Actually, for years, we had been looking for a
tool that would proactively find misconfigurations and errors. We
liked Continuity Software's approach because their solution is
vendor-agnostic and is based on what I've come to think of as their
secret weapon - a huge knowledge base of technology vendors' best
practices that also contains input from the user community. This is
unique in the field."
Gil Asherie, Vice President of
Sales at Continuity Software, added, "We are delighted that
Swisscom has joined our family of customers. The company is
respected worldwide for maintaining the highest standards in every
aspect of its business. We are honored to be helping Swisscom
achieve ever-higher levels of resilience and availability on their
critical IT infrastructure."
To learn more, you can view the full case study here.
About Continuity Software
Founded in 2005, Continuity Software helps the world's leading
organizations, including 6 of the top 10 US banks, to achieve
resilience for their hybrid IT environments. Created by a team of
IT and data protection experts, our solutions proactively prevent
outages and data loss incidents on critical IT infrastructure. As a
result, unplanned infrastructure outages are reduced by an average
of 80% and configuration errors are resolved before they turn into
costly service incidents.
About Swisscom
Swisscom, Switzerland's leading
telecom company and one of its leading IT companies, is
headquartered in Worblaufen, close to the capital city, Berne.
Swisscom's international activities are concentrated mainly in
Italy, where its subsidiary
Fastweb is one of the biggest broadband providers. More than 20,000
employees generated sales of around CHF 11.7
billion (2017) with CHF 2.88
billion posted in the 1st quarter 2018. Swisscom is one of
the most sustainable companies in Switzerland and Europe.
SOURCE Continuity Software