LONDON, July 26, 2017 /PRNewswire/ --
Following an "IT
failure" that struck the British Airways'
network on the 27th of May, an
estimated 75,000 were left stranded at airports across
Europe. SKYCOP has now approached
the United Kingdom Civil Aviation Authority in order to receive
answers from the airline as to when the debt, which
might be as big as 45 million euros,
will be paid to those passengers left without
flights.
After the aforementioned incident that
paralysed British Airways' network back in May, the company
standing up for passengers and their rights in a fight against
airline misbehaviour towards flight refunds, SKYCOP, has received
numerous requests from the unlucky passengers
asking for what is rightfully theirs.
As Marius
Stonkus, the CEO of global claim
platform http://www.skycop.co.uk explains, the "IT
glitch" not only caused major issues and costs to passengers but
also created chaos at the airports, as well as damaging the
reputation of the whole industry.
"I have personally written and sent out
a letter to the CEO of British Airways, Alex Cruz, asking for answers on the
compensation status - after all, they might owe up
to €45 million, for flight's sake! Honestly, it just amazes
me, how such a previously reputable company has now fallen to such
lows - thousands of passengers waiting for their answers on the
claims, let alone the low blow that the whole industry has
experienced- trust has been lost in airlines worldwide. Since this
'IT failure' does not fall under extraordinary circumstances laid
out in the EU law, we had no other choice in getting carrier's
attention but to address the CAA and ask them using their
competence and influence urge British Airways to give honest
answers to their stranded passengers," explains Marius Stonkus.
About
SKYCOP:
SKYCOP is a company, standing up for
passengers and their rights in a fight against airline misbehaviour
towards flight refunds.
Company's global
online platform http://www.skycop.com offers
hassle-free claim management for delayed, cancelled or
overbooked flights to passengers across the world.
SKYCOP and its team of professionals
with 10+ years of experience in aviation business, law and credit
management is keen on restoring the justice in airline-flyer
relationship and getting what legitimately belongs to those
deprived of their personal rights.
Claim what's yours
now: http://www.skycop.com
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For more information, please
contact:
press@skycop.com
+370-685-72454