CAMBRIDGE, Mass., March 14, 2018 /PRNewswire/ -- Pegasystems
Inc. (NASDAQ: PEGA), the software company empowering customer
engagement at the world's leading enterprises, today announced the
Government of Andhra Pradesh (GoAP) has selected Pega® Government
Platform as the technology backbone for e-Pragati – a new
centralized government portal that aims to integrate all
departments, streamline services, and drive higher citizen
satisfaction. This initiative – one of the world's largest and most
complex government digital transformation projects – will help
connect the state's citizens and businesses to 33 departments, 315
agencies, and 745 citizen services.
As part of Hon'ble Chief Minister Shri N Chandrababu Naidu's
vision of 'visible governance, invisible government,' e-Pragati
will enhance quality of life with faster, secure, and consistent
services for people and businesses. The streamlined e-governance
portal will save time and costs by bring integrated government services
directly to citizens online, which reduces the need to visit
multiple government offices and eliminates paper-based manual
processes. State employees will use the platform to build
applications, manage data and dashboards, and gain operational
efficiencies.
The GoAP chose Pega Government Platform with its leading Digital
Process Automation (DPA) technology to rapidly build these
integrated digital services on a powerful unified platform. As part
of the extensive selection process, GoAP evaluated four vendors
over three months. In the final evaluation task, Pega was the only
vendor able to effectively build a robust application within 24
hours. The state ultimately picked Pega's no-code application
development environment based on its ability to rapidly develop and
deploy new applications; make real-time changes through its
flexible architecture; reuse existing components to build new
assets; and eliminate mundane tasks with robotic automation so the
state can focus on servicing citizens.
This project marks the first client win for Pega's new sales
support office in Mumbai, which
opened in December 2017. Previously,
Pega India's 1,500 employees across Hyderabad and Bengaluru focused solely on
engineering and product development activities over its 10-year
history in the country. This new sales operation will enable Pega
to work with India's leading
organizations as they accelerate their digital transformation
initiatives to meet increasing customer expectations.
Pega Government Platform is a no-code, model-driven application
development environment that empowers organizations to create and
evolve critical government systems, simplify and automate
applications, enable scale and reuse, reduce costs, and improve
agility. Users can build new Pega functionality and applications on
top of existing systems to leverage legacy IT infrastructure while
driving digital transformation. For more information, visit:
www.pega.com/government
Quotes & Commentary:
"As the first state to
conceive and execute a statewide enterprise architecture, Andhra
Pradesh has always been at the forefront of implementing
e-governance," said N. Balasubramanyam, IPS, CEO, e-Pragati
Authority. "The goal of ONE government and e-Pragati is to provide
all citizen services online with a citizen-centric lifecycle
approach, helping end their frustrations. The portal's centralized
nature will accelerate digitalization and control of departments,
offer a single window into all government services, and ensure
improved data security. Essentially, it will become our single
source of truth for our entire government mechanism."
"As governments across the world are investing in digital
transformation for citizen services, India is right at the cusp of this revolution.
The Government of Andhra Pradesh is leading the charge by revamping
its operations through the e-Pragati platform using Pega," said
Suman Reddy, managing director,
Pegasystems India. "This project represents a strong start to
Pega's new sales support presence in India. It serves as a shining example of how
we will work with Indian organizations and governments to help
tackle their most complex challenges and largest
opportunities."
About Pegasystems
Pegasystems Inc. is the leader in
software for customer engagement and operational excellence. Pega's
adaptive, cloud-architected software – built on its unified Pega
Platform – empowers people to rapidly deploy and easily extend and
change applications to meet strategic business needs. Over
its 30-year history, Pega has delivered award-winning capabilities
in CRM and BPM, powered by advanced artificial intelligence and
robotic automation, to help the world's leading brands achieve
breakthrough business results. For more information on
Pegasystems (NASDAQ: PEGA) visit www.pega.com.
Press Contacts:
Sean
Audet
Pegasystems Inc.
sean.audet@pega.com
(617) 528-5230
Twitter: @pega
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SOURCE Pegasystems Inc.