Macy's Teaming With Facebook, Enhancing In-Store Tech to Draw Shoppers
September 17 2018 - 7:08PM
Dow Jones News
By Stephen Nakrosis
Macy's, Inc. (M) said Monday the company will highlight advanced
technology and team with Facebook (FB) to bring in nearly 150
e-commerce brands to The Market @ Macy's across nine stores this
holiday season.
"The features include both virtual reality and augmented reality
furniture and beauty experiences that enable customers to discover
product and make more informed buying decisions," the company
said.
The Market @ Macy's is an in-store area that features a rotating
selection of apparel, accessories, beauty, entertainment,
experiences, decorative home, stationery, technology and gifts, the
company said. "Partnership with Facebook will provide participating
small businesses and e-commerce brands the unique experience of a
Macy's store environment during the holidays," the company
said.
Macy's also said it is offering in-store virtual mirror
technology, which allows customers to look into a camera on and
'try on' a variety of different makeup, allowing them the
opportunity to test a variety of beauty products in minutes,
without the need for the traditional makeup trials.
The company also is using virtual reality technology and mobile
apps to allow shoppers the opportunity to see how furniture will
fit into certain rooms and spaces within the home.
The company also said it made technological enhancements to its
Beauty Playground training program and to its radio-frequency
identification, which will allow it to offer customers a better
in-store shopping experience.
--Write to Stephen Nakrosis at stephen.nakrosis@wsj.com
(END) Dow Jones Newswires
September 17, 2018 18:53 ET (22:53 GMT)
Copyright (c) 2018 Dow Jones & Company, Inc.
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