LONDON, Oct. 18, 2017 /PRNewswire/ -- The global fax
services market is likely to cross $2.8
billion by 2022
Biscom, RingCentral,eFax, HelloFax, SRFax, Nextiva, Open Text, and
Xmedius are the major players in the market. The increase in the
adoption of cloud-based VOIP services is likely to lead to the
growth of hybrid fax services, thereby declining the deployment of
traditional on-premises fax services. The deployment of hybrid
models is likely to increase during the forecast period.
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Regulated industries such as healthcare and financials are the
major end-users of faxing services, followed by legal,
manufacturing, logistics, and transportation sectors.
The revenue contribution by the government agencies is also higher
and is expected to grow during the forecast period. North America is expected to lead the market
followed by Europe.
Report Timeline
• Historic Year: 2014–2015
• Base Year: 2016
• Forecast Year: 2017–2022
Major vendors profiled in the report are as following:
• RingCentral
• Biscom
• eFax
• HelloFax
• SRFax
• Nextiva
• Open Text
• XMedius
Other prominent vendors include ActFax, Alhambra, Alt-N Technology, Cleo, Copia
International, Concord Technologies, Crosby Fax, Data on Call,
eComfax (Cloud Worldwide Services), Equisys, Esker, EtherFax,
Extracomm, FaxAge, FaxCore, GFI Software, GoldFax, iFax, Imagicle,
InterFAX, Joyhong Software, Kofax, Lane Telecommunication,
Messagenet, MetroFax, Monfax - Bjt Partners, MyFax, Neotel (Lqiuid
Telecom), OceanX Technology, Upland Software (Omtool), PamFax,
Retarus, Softlinx, Sfax, Utbox.
Scope of the Report
The study considers the present scenario of the global fax services
market and its market dynamics for the period 2017?2022. It covers
a detailed overview of various market growth enablers, restraints,
and trends.
The study covers both the demand and supply side of the market. It
also profiles and analyzes the leading 6 companies and 24 other
prominent companies operating in the market.
To calculate the market size, the report considers the revenue
generated by vendors in the market through subscription of fax
services by end-users. It also considers geographical revenue via
customer operating locations.
The report provides the analysis of the key segments of the market
by user, distribution channel, geography, and vendors. It provides
a detailed analysis of revenue from various segments:
Deployment Type
• On-premises fax
• Online fax
• Hybrid fax
User Types
• Individual and home office
• Small and medium enterprises (SMEs)
• Large enterprises
Industry Sector
• Health sector
• BFSI
• Legal sector
• Manufacturing, transportation, and logistics sector
• Other sectors
Application
• Production
• End-user
Major Geographies
• APAC
• EMEA
• Latin America
• North America
Key Countries
• Australia
• Brazil
• Canada
• China
• France
• Germany
• South Africa
• UAE
• UK
• US
The report provides a holistic view of the global market, the
companies involved in the market, and the factors driving its
growth. It also provides information on some of the latest trends
that have started to surface and are likely to become strong market
driving forces over the next five years.
This report also provides the Porter's Five Forces analysis along
with a description of each force and its impact on the market.
Further, the report also provides complete value chain analysis of
the global market.
Fax Services Market: Key Vendor Analysis
Global players are likely to grow inorganically by acquiring
regional or local players
The fax services market is becoming competitive due to the
evolution of cloud-based faxing technology. Many vendors offering
on-premises solutions that integrate office and individual fax
machines are now involved in offering cloud-based faxing solutions
without the need to separate fax hardware and software. Open Text
is the leading provider of on-premise fax solution, whereas the
cloud-based faxing services is dominated by J2 Global.
Biscom, eFax, HelloFax, SRFax, Nextiva, Open Text, RingCentral, and
XMedius are major vendors profiled in the report
Fax Services Market Dynamics
Increased adoption of cloud-based communication and collaboration
platforms to drive the market growth
Increased awareness about operating green office environment,
regulatory compliance requiring fax services, flexibility and
scalability of internet fax, and increased adoption of cloud-based
communication and collaboration platforms are the major factors
that are driving the market growth. Further, the report includes
the latest trends and opportunities such as high preference for
green offices.
With increasing adoption of fax services, the consumption of paper
can be controlled to a large extent, which can lead to the greener
and cleaner environment. Other trends explained in the report are
migration to the cloud-based faxing model, availability of hybrid
fax solutions, and vendor consolidation.
Fax Services Market: Segmental Overview
The Healthcare sector will contribute maximum revenue
In terms of industry sectors, the use of fax services is high in
the healthcare and financial sectors because of the regulatory
compliance such as HIPPA and data protection laws. This trend will
also continue during the forecast period. There is also a strong
contribution from government, education institutions,
manufacturing, and law firms to the revenue of the market from
across the globe.
Small-scale manufacturing, transportation, and logistics providers
will enable the growth of the market through adoption of fax
services during the forecast period.
Similarly, in terms of deployment model, the market will witness
more growth in the cloud-based faxing services segment than the
on-premises segment. Similarly, the production fax market will be
the dominant revenue contributor.
Large enterprises are the major contributors of fax services with
48.6% of share to the market. The market share of the home office
users segment is likely to decline during the forecast period
because of the growth of SMEs.
Fax Services Market: Geographical Analysis
North America to account for the
largest market share followed by Europe
North America will continue to be
a major revenue generating region during the forecasted period,
with identified growth among SMEs in all industry sectors. In APAC,
traditional fax solutions, which include fax machines and
on-premises fax solutions are still prevalent. This region also
records high growth in the use of desktop software for faxing
needs, which is declining the usage of telephony faxing.
The adoption of cloud-based fax in APAC is high in countries such
as Australia and China.
In Europe, the migration to
cloud-based and hybrid fax services will be a key driver for the
growth of the market. There are also corporate customers that use
on-premises fax server solutions hosted in data centers.
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