Comcast Spotlight Appoints Former Bloomberg Executive Megan Latham to Lead Customer Experience
November 12 2018 - 12:30PM
Business Wire
Latham will serve as an advocate for clients
and lead the charge to pioneer innovative solutions that
continually deliver the best customer experience
Comcast Spotlight, the advertising sales division of Comcast
Cable, announced it has named Megan Latham as vice president,
customer experience, for the company. This is a new role for
Comcast Spotlight that reflects the organization’s continued
commitment to positioning the customer at the forefront of its
business, providing the best experience, products, results and
value.
This press release features multimedia. View
the full release here:
https://www.businesswire.com/news/home/20181112005622/en/
Former Bloomberg executive Megan Latham
officially joins Comcast Spotlight as vp, customer experience, this
week. (Photo: Business Wire)
Latham, who joins the company this week, will serve as a voice
and advocate for current and prospective clients, representing the
customer perspective in all aspects of decision making, including
business planning and product initiatives. She will also partner
with leaders across the organization to spearhead new and
innovative solutions to continually drive best-in-class customer
experiences. Latham, who will be based in New York, will join the
organization’s leadership team and report to Comcast Spotlight
Senior Vice President and Chief Operating Officer Hank Oster.
“Megan is an extremely accomplished and results-driven leader.
Throughout her career, she has continually proven the tremendous
impact and value understanding one’s customer can have on an
organization,” said Oster. “We’re in a data-enabled time for the
industry and a customer-centric business, and as we introduce new
solutions to help advertisers make informed and efficient buying
decisions, we look forward to Megan’s leadership and expertise in
ensuring our clients have a seat at the business decision-making
table.”
Latham brings more than 19 years of industry experience and
joins Comcast Spotlight from Bloomberg. One of her distinguishing
traits is a continuing focus on the value of customer experience,
which has resulted in positive growth for the companies and clients
with whom she has worked.
At Bloomberg, where she was most recently global head of client
service and revenue operations for the organization’s Media Group,
Latham helped transform the client experience by strategically
identifying and enhancing areas of the business for improvement.
She also previously led digital ad operations and global ad
operations for Bloomberg Media Group. Before that, she worked at
Time Inc. in a number of leadership roles, including senior
director for ad strategy and sales planning for People.com.
Latham and her teams’ work have been recognized through numerous
industry accolades, including AdMonsters Power List Winner (2018),
Folio: 100 Winner (2017), The Drum’s “Ad Ops Team of the Year”
(2017) and Media Industry News’ “Ad Ops Team of the Year (2016 and
2017).
About Comcast Spotlight
Comcast Spotlight, the advertising sales division of Comcast
Cable, helps put the power of cable to use for local, regional and
national advertisers. It is focused on providing multi-screen
marketing solutions to reach audiences most effectively and
efficiently. Headquartered in New York with offices throughout the
country, Comcast Spotlight has a presence in nearly 80 markets with
more than 37 million owned and represented subscribers. For more
information, visit www.comcastspotlight.com.
View source
version on businesswire.com: https://www.businesswire.com/news/home/20181112005622/en/
Comcast SpotlightElaine Wong,
929-388-9098elaine_wong@comcast.com