Barclays Says Technical Issue Has Been Resolved -- Update
September 20 2018 - 1:12PM
Dow Jones News
(Updates with outage resolution, comment from a Barclays)
By Adam Clark
Technical problems that Barclays PLC's (BARC.LN) online banking
and some of its branch services experienced Thursday have been
resolved, and normal service has resumed, the bank said.
The British lender's mobile services weren't affected by the
problems, and neither were cash withdrawals or card payments.
However, the bank said online and telephone services were
unavailable.
According to its U.K. website, online banking services had been
down since late morning, local time.
"We're very sorry about the technical problems our customers
have experienced today," Barclays said in a statement. "Everything
is now back up and running, and we're really grateful for customers
bearing with us."
U.K. regulators warned in July that they may push banks to
define acceptable maximum outage times after Banco de Sabadell SA's
(SAB.MC) U.K. business TSB Bank suffered a prolonged outage in
April that led to a 176.4 million-pound ($234 million) charge,
largely due to compensation costs.
Write to Adam Clark at adam.clark@dowjones.com
(END) Dow Jones Newswires
September 20, 2018 12:57 ET (16:57 GMT)
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