The Navy Southeast portfolio for Balfour
Beatty Communities, a leading provider of property management,
development and related real estate services for the multifamily,
military and student housing markets, was recently awarded 23 Platinum A
List and A List awards based on the exceptional service residents
received in 2017. The awards were driven by the results of a
comprehensive annual resident satisfaction survey conducted through
nationally recognized benchmarking firm, CEL & Associates, Inc. Balfour
Beatty Communities’ Navy Southeast properties earning awards for
resident satisfaction in 2017 include JBWS Charleston Homes (SC), NAS
JRB Fort Worth Homes (TX), NAS Jacksonville Homes (FL), NAS Key West
Homes (FL), NAS Pensacola Homes (FL), Whiting Field Homes (FL), NCBC
Gulfport Homes (MS), and NSA Panama City Homes (FL).
“We’re very pleased to earn these resident-driven awards for 23
neighborhoods across our Navy Southeast housing communities,” said
Balfour Beatty Communities senior vice president, Anne-Marie Niklaus.
“To know we have succeeded in our aim to deliver an exceptional living
experience through world-class customer service is quite gratifying for
all of our team members.”
Residents are asked on a yearly basis to participate in the survey
program, which includes questions that encompass their overall living
experience. Specific topics covered in the survey include customer
service, maintenance support, staff responsiveness, home quality,
community appearance and amenities.
CEL & Associates, Inc. is the largest independent surveyor of customer
opinions in the real estate industry and conducts millions of customer
surveys annually to establish service and performance benchmarks
throughout the U.S. Since 1998, the A List Awards for Customer Service
recognizes companies whose management performance and commitment to the
highest level and quality of customer service are considered to be the
best in the industry.
About Balfour Beatty Communities
Beatty Communities, LLC is a diversified real estate services
company delivering development, design, financing, construction,
renovation, property and facilities management services in the
multifamily, student and military housing sectors. A leader in the
industry, Balfour Beatty Communities has more than 50,000 residential
units and $6 billion in real estate assets under management and has
developed or renovated more than 29,000 units with a total value of
close to $4 billion. Headquartered outside Philadelphia, PA, Balfour
Beatty Communities has more than 1,200 employees and is a subsidiary of Balfour
Beatty Investments, Inc.
Balfour Beatty Investments is part of Balfour
Beatty plc, a global leader in construction services, support
services, and infrastructure investment.
View source version on businesswire.com: https://www.businesswire.com/news/home/20180416006042/en/
Balfour Beatty CommunitiesMaureen Omrod, 610-355-8136Vice
President, Marketing & Communicationsmomrod@bbcgrp.com