Aetna Once Again Outperforms Industry Average in Latest Medicare Star Ratings
October 13 2017 - 09:00AM
Business Wire
87 percent of Medicare Advantage members
enrolled in plans rated 4.0 stars or higher, demonstrating our
commitment to providing high-quality plans to our Medicare
members
Aetna’s Medicare Advantage Prescription Drug (MAPD) plans have
once again received higher than average ratings from the Centers
for Medicare and Medicaid Services (CMS) in the annual Star
Ratings, released on October 11. For 2018, Aetna’s MAPD plans
earned an overall weighted average rating of 4.0 out of 5.0 stars,
with 87 percent of Medicare members enrolled in plans rated 4.0 or
higher — the highest percentage among publicly traded
companies.*
CMS’ Medicare Star Ratings rank the performance and quality of
Medicare Advantage and Medicare prescription drug plans to help
beneficiaries and their families compare plans.
“Star Ratings serve as our Medicare report card, and we are once
again at the head of the class,” said
Nancy Cocozza, senior vice president of Aetna’s Medicare
business. “We are focused on taking the complexity out of health
care by working closely with health care providers to enhance care
coordination and patient satisfaction, and through the creation of
simple, easy-to-use products and benefits that are relevant to the
communities we serve.”
Medicare Advantage plans are rated on how well they perform on
five different categories: staying healthy, managing chronic
(long-term) conditions, member experience with the health plan,
member complaints, and health plan customer service. Medicare
Advantage and Medicare prescription drug plans are also rated on
how well they perform on four additional categories: drug plan
customer service, member complaints, member experience with drug
plan and drug safety.
Aetna will expand into 128 new counties for 2018, offering
Individual Medicare plans in a total of 991 counties across the
country; this includes expansion into Massachusetts. Of these
counties, 905 — or 91 percent — will have a plan offering rated 4.0
stars or greater.
Aetna Medicare Advantage and prescription drug plans are
available to Medicare beneficiaries for selection during the Annual
Enrollment Period, which starts on October 15, 2017, and runs
through December 7, 2017. Enrollment becomes effective on January
1, 2018.
The star ratings are posted at www.medicare.gov. For more
information about Aetna’s 2018 Medicare offerings, visit
www.aetnamedicare.com or call toll-free at 1-888-247-1051
(TTY: 711). Hours are from 8 a.m. to 8 p.m., local time,
seven days a week.
NOTE: Information in this release is based on 2018 star ratings
data published by CMS on October 11, 2017, and Medicare Advantage
and Medicare prescription drug plan enrollment as of October 2017.
CMS evaluates Medicare Advantage and Medicare prescription drug
plans based on a five-star rating system. Star ratings are
calculated each year and may change from one year to the next.
* Includes publicly traded companies with over 250,000 Medicare
Advantage enrollees.
About AetnaAetna is one of the nation’s leading
diversified health care benefits companies, serving an estimated
44.7 million people with information and resources to help them
make better informed decisions about their health care. Aetna
offers a broad range of traditional, voluntary and
consumer-directed health insurance products and related services,
including medical, pharmacy, dental, behavioral health, group life
and disability plans, and medical management capabilities, Medicaid
health care management services, workers’ compensation
administrative services and health information technology products
and services. Aetna’s customers include employer groups,
individuals, college students, part-time and hourly workers, health
plans, health care providers, governmental units,
government-sponsored plans, labor groups and expatriates. For more
information, see www.aetna.com and learn about how Aetna is helping
to build a healthier world. @AetnaNews
Aetna Medicare is a PDP, HMO, PPO plan with a Medicare contract.
Our SNPs also have contracts with State Medicaid programs.
Enrollment in our plans depends on contract renewal. See Evidence
of Coverage for a complete description of plan benefits,
exclusions, limitations and conditions of coverage. Plan features
and availability may vary by service area.
©2017 Aetna Inc.NR_0009_11013
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AetnaMedia Contact:Ethan Slavin,
860-273-6095SlavinE@aetna.comorInvestor Contact:Joe
Krocheski, 860-273-0896Krosceskij@aetna.com
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