TIE - Intriguing thats 33 out of 700 settled out of court and of those 33 only 1 identified a Call Centre worker. Does this mean that extrapolating non reporting of RIDDOR in the non Call Centre sector.........
1 April to 31 March Incidents using text searches excluding 'acoustic shock' Text searches where 'acoustic shock' is mentioned
2001-02 8 1
2002-03 (1)5 (1)4
2003-04 7 1
2004-05 2 3
2005-06 (provisional) — 2
(1) One incident was identified where the occupation of the affected person was 'call centre agent/operator'.
Notes:
1. Text searches used variations of 'phone', 'noise', 'call centre' and 'acoustic shock' in the free-text accident description field. Data before April 2001 is not available in sufficient detail to identify relevant incidents.
2. RIDDOR 1995 applies to Great Britain only separate reporting arrangements exist for Northern Ireland.
Under RIDDOR employers should report fatalities, certain types of major injuries, dangerous occurrences and work-related injuries, which result in admittance to hospital for more than 24 hours or the affected person being unable to carry out their normal work for more than three consecutive days. The list of RIDDOR prescribed diseases does not cover hearing loss due to noise exposure or acoustic shock. RIDDOR data would only cover such conditions if they resulted in admittance to hospital for more than 24 hours or the affected person being unable to carry out their normal work for more than three consecutive days.