the government view on the scale of the acoustic shock problem! lols...
"However, a text search of RIDDOR reports for all businesses for the years 2001-02 to 2005-06 (provisional) finds a total of 11 injuries where the term "acoustic shock" is mentioned in the report and a further 22 reports involving noise associated with a telephone" hmmmmmm....across 900,000 call centre workers?
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